Based on 586 review
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This lovely hotel is situated in Aix-en-Provence. This establishment offers a total of 22 guest rooms. In addition, Wi-Fi access is offered at the establishment's common spaces. Additionally, the premises provide a reception service the whole day through.
Check-out ends at: 11:00
Reviewed 1 september, 2021
Absolutely love it here -- so much so that we extended our stay. The masseuse, Camille, is ultra-talented (the best massage I've ever had, really) and a reason alone to visit. Love that the stay includes afternoon tea, they allow pets without extra charge, and the decor and atmosphere is very cozy and luxurious.
Reviewed 30 august, 2021
The hotel has an old era charm and feel to it - and that is its best selling point. However, some of the furniture and walls looked in real need of some revamping and restoration. The overall amenities in the hotel are good and it is also really nice to spot some A class Hollywood celebrities dining and hanging around. The service is what really disappointed me the most. The lack of staff in the pools, the slow and careless pace of the breakfast service, the unwillingness to go the extra mile were noticeable. France is widely known for having the absolute best and absolute worst customer service in the World when it comes to hotels, and I certainly did not feel this one matched the level of other ultra luxurious and private hotels in the region. All in all it was a disappointing experience, even if no major flaws were spotted.
Reviewed 8 august, 2021
Wonderful Hotel, they have achieved something really special. Beautiful property that takes your breath away. Run by nice people who take care of you from the moment you drive through the gate. It really is a wow.
Perfectly located property
Reviewed 27 august, 2020
This small attractive hotel offers all the services one would expect from a relais château property. The staff is attentive and friendly and the facilities are excellent Including a very good spa offering. The rooms and public areas are spotless and attractively decorated with an abundance of soft furnishing, heavy curtains and fabrics. This may not suit the lovers of cold minimalist boutique hotel but if you like me enjoy old fashion traditional luxury this is the place to stay in Aix. Away from the buzzing centre but still a short stroll to all the main attractions. When we visited just at the end of Covid 19 confinement the staff were still finding their way with the new protocol but that whats to be expected. We shall be back soon.
Way too much fabric for us, and the sirens were annoying.
Reviewed 26 october, 2019
We recently booked the Villa Gallici for a four night stay, but it was not for us. The property is immaculate, and the staff very good, but the interiors and rooms were very dark, heavy and there was dark fabric everywhere. We also found the property to be very small, and every day and evening until about 8pm there was the incessant noise of sirens because the property is very near a hospital. We had to leave two days early. The originally told us they were going to charge us for both of the nights we would not be there because per the fine print in their policy, once we arrived we are bound for every night in the reservation. We had not prepayed or booked as a non refundable reservation. I asked if the hotel was full on the nights that we would not be there. It was NOT. They ultimately agreed to charge us "only" for one night, we weren't there. The whole thing was stressful. Their policy position is not the reason for this less than good review, and if it was high season I would understand, but to charge us $600 for an empty room is not my idea of good customer relations. And I would say that the service is exceedingly polite but not really warm. We love France, and had just come from another lovely property, so I guess we had high expectations that were not met.