Based on 478 review
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The following services and amenities are available, but with **reduced service**: Breakfast.The following services and amenities are currently **not available**: Complimentary Evening Social, Fitness Center, Pool.Experience warm Canadian hospitality, great amenities and a fantastic location just 22 miles from Toronto International Airport when you stay at the Homewood Suites by Hilton Ajax, Ontario, Canada. This all-suite hotel in Ajax, Ontario, is close to numerous businesses, shops, restaurants and bars and offers easy access to many Ajax attractions. Hike the scenic trails of Greenwood Cons...More details
Check-out ends at: 11:00
Unsafe pool stairs
Reviewed 29 december, 2021
Run of the mill hotel with unsafe pool stairs, clean rooms, and a service desk attendee on a power trip. Fine enough for one night but I wouldn't be a regular. I wouldn't feel comfortable encouraging this business.
No sign of “enhanced cleaning”
Reviewed 27 december, 2021
Room was not clean (Lysol wipes came up dirty, thick layer of dust on fridge and other surfaces, spill in freezer, sauce or something on black out curtains, room door visibly dirty), hand sanitizer stations consistently empty despite pointing it out to desk, staff and customers not wearing masks. There was a plastic bag fastened to one of smoke detectors in room. Not welcomed on arrival nor asked how stay was when leaving. I feel bad for the staff as maybe they are overworked but we all still have to do our jobs. Disappointed given the Hilton brand and previous experiences with Homewood Suites properties.
Reviewed 29 november, 2021
The room was lacking a few items such as ice bucket, tea kettle, dish cloth and soap which was brought to our room promptly when requested. We travelled with another couple and had requested adjoining rooms or at least rooms on the same floor which you were not able to accommodate even though the hotel did not appear busy. The continental breakfast (cooked items) were lukewarm at best. The server however was very friendly and tried her best and we realize these are not ideal times with Covid restrictions in place.
Reviewed 5 november, 2021
We had a great time at this hotel. We brought our kids and their grandparents for a weekend away and went to the zoo. The two room suite was great for all of us to fit comfortably! The pool was great and we loved that we could book a time slot just for us. The breakfast staff were fantastic! The food was ok. Not always great but worked. The service was excellent and it was so nice to have a hot breakfast and friendly faces each morning.
Good value for the price
Reviewed 9 october, 2021
All suites with large and comfortable bed, would appreciate if the coffee machines in the rooms would get updated, many offer Kurieg or Nespreso with real milk or cream since there are refrigerators in all rooms.