Secrets Akumal
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4
Junior Suite Tropical View King Bed
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Amenities in this room:
Max 2 adults
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4
Junior Suite Partial Ocean View King
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Max 2 adults
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4
Junior Suite Ocean View King Bed
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Max 2 adults
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4
Junior Suite Swim-Out Pool King Bed
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Max 2 adults
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4
Preferred Club Junior Suite Tropical View King Bed
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Max 2 adults
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5
Preferred Club Junior Suite Ocean View King Bed
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Amenities in this room:
Max 2 adults
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5
Preferred Club Junior Suite Swim-out King Bed
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Amenities in this room:
Max 2 adults
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6
Preferred Club Junior Suite Ocean Front KB
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Max 2 adults
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6
Romance Master Suite Ocean View
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Max 2 adults
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6
Suíte Master Romance Frente Mar
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Amenities in this room:
Max 2 adults
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4
Junior Suite Tropical View Double Beds
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Amenities in this room:
Max 3 adults
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4
Junior Suite Partial Ocean View Double Beds
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Amenities in this room:
Max 3 adults
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4
Junior Suite Ocean View Double bed
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Amenities in this room:
Max 2 adults
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4
Breakfast Plan Junior Suite King Tropical View
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Amenities in this room:
Max 2 adults
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4
Breakfast Plan Junior Suite Double Tropical View
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Amenities in this room:
Max 3 adults
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5
Breakfast Plan Junior Suite Double Partial Ocean V
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Amenities in this room:
Max 3 adults
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4
Breakfast Plan Junior Suite King Partial Ocean Vie
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Amenities in this room:
Max 2 adults
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Property Info
Check-out ends at: 12:00
Segredos Akumal Riviera Maya, idealmente localizado no coração da Riviera Maya ao longo das famosas praias de areia branca e águas tranquilas e claras de Akumal, combina design elegante e original com elementos da natureza. Este novo resort, único para adultos, oferece uma experiência verdadeiramente mágica, ilimitada e de luxo, com 434 suites elegantes, muitas com excelentes vistas para o oceano, 3 piscinas deslumbrantes, incluindo uma piscina infinita expansiva e 11 piscinas menores que criam um ambiente relaxante para a água, tudo Localizado nas proximidades dos centenários centenários de T...
Carretera Federal 307, km 254 + 600 - Akumal, Quintana Roo - Mexico - 77760
Property Amenities
Check-out ends at: 12:00
Guest rating
TripAdvisor
Travelers rating
Excellent
8063
Very Good
971
Good
286
Reasonable
81
Bad
48
Travelers profile
Business
331
Couples
5624
Solo travel
123
Family
768
Friends getaway
752
Scores Summary
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
KNOW BEFORE YOU GO
Reviewed 6 july, 2022
My husband and I had high expectations for Secrets Akumal as we honeymooned at another Secrets Resort 8yrs ago and had an amazing time. However our experience fell a little short. First, they should tell you at the time of booking about the strict dress code for restaurants. My husband wore a tank top and shorts to breakfast and was told he needed to change his shirt or could borrow a shirt from them. Women on the other thanks can wear tank tops. I travel often and have been to breakfast buffets at hotels/resorts in Greece, Mexico, DR, Thailand, Bahamas, Jamaica etc and never in my life have we encountered this type of dress code for a buffet. It feels sexist and does not lend to a relaxing feeling. Then at dinner he wore short sleeve shirt and shorts and he was told he needed long pants so he could change or we can sit outside the restaurant. We opted to sit outside but watch out for this bc the mosquitoes will eat you up if you don’t have on repellent. People should also know that they need to let their swimsuits completely dry or change your clothes if you are coming from the beach or pool to the buffet. They will not sit you if you’re wet. Also note, with the restaurants here are slow so if you are very hungry just go to the buffet. Also portions are small so order multiple courses or mains. Next, the safe in the rooms is in the closet. Apparently we left the safe unlocked so the room service staff locked it so when I went to go into the safe for out passports I discovered this and a note saying per their service standards they locked it and we had to contact the front desk or our concierge to contact security to get the code to unlock it. This was hugely inconvenient. If we leave something open we understand it’s at our own risk and rather no one touch it especially bc we may need immediate access to the contents of the safe. While yes this is a lovely resort with friendly staff these small things would make more reconsider returning to Secrets. There are several other ones that I stayed at that I would prefer.
MrsBKAllDay
Could have been a 5 star
Reviewed 5 july, 2022
This resorts is a 5 star resort in every way, except every dinner in the restaurant's took 2 hours. Very disappointing, especially since that last 2 visits were perfect. The Preferred club is fantastic. Each staff member we dealt with was exceptional. The resort and beach are fabulous.
scott8686
Mi Familia at Secrets Akumal
Reviewed 5 july, 2022
Where do I even Start... LONG POST ALERT..this is our 2nd time we have been to Secrets Akumal and when they say welcome home when you enter the resort it's a true statement. We were here 2 years ago and came back for our honeymoon because we LOVED this resort so much. The staff here at this resort is absolutely incredible and incredible is an understatement!!! We stayed in the preferred room in building 4, which is awesome because the preferred lounge is in this building. The rooms are a good size with a king size bed and a seating area with a couch. Great soaking tub outside on the balcony and whirlpool tub in the bathroom, not to mention the rain fall shower too. If you're a coffee drinker and don't want to walk to the Coco Café coffee (which has awesome selections for coffee and tea) and want the best iced Carmel macchiato Mario is the preferred has your covered, if you're a preferred club room guest. He makes the best in my opinion. Lundry in the evenings at preferred club will make sure you have your glass always filled for your night cap. In our building our concierge was Araceli and wow did she helped with making our staying beyond romantical. She's the sweetest and she'll help you make sure you have all the right touches from helping my husband put rose petals in our room to scheduling our moons and stars massage package and any other reservations you might need while you're there for your stay. If you have the means to go to the spa during your stay you MUST do it. It's beyond relaxing and the massages are to die for. Now to the restaurants and man they did not disappoint, everything was delicious from start to finish. If you're a big foodie I HIGHLY recommend you do the Chef's Table experience and ask for Alfredo, he's one of the amazing sommeliers (Alberto and Paula are just as exceptional) . Alfredo.....he is by far our favorite person here at this resort. He always goes the extra mile to make sure you have the "HOME" and "ROYALTY" experience while your visiting. To us he's not just the staff he is our friend and now our family!!! When you're by the pool you have pool concierge's we had Daniel and Marco. These men make sure your have dry towels on your seats, cold waters, cold refreshing towels to wipe your face throughout the day, etc. Also Fernanda and Hector were our waiters by the main pool and they bust there butt to make sure you always have something to drink or eat from the Barefoot Grill. Don't forget the ice cream man (I forgot his name) he comes around in the afternoons with his ice cream cart. My husband LOVED the coconut ice cream I was a strawberry and chocolate fan. We loved when they had the brick oven pizza's for lunch they will make your day for sure! The shows at the resort our great and they put so much effort into making you enjoy your evenings at the resort. Our favorite was the Mexican show and they had the 1st women only mariachi band playing and wow can they rock it!! I know this was a long post and I know I'm forgetting staff to mention but bottom line is this resort does NOT disappoint and we can't wait to go back.
Jdub22910
The secret of Secrets Akumal
Reviewed 4 july, 2022
My husband and I did 6 days here. Pros-Grounds are gorgeous. Room was nice, clean and spacious. The people here go out of their way to help. Lots of food options. The preferred club was helpful for us as far as room location and upgraded liquor choices which my husband enjoyed. Good shows and the entertainment team works hard. I absolutely love and thank Rafael for all he did for us. Cons- The amount of mosquitoes here is insane. You can't escape them for a good nightcap because nearly everything is open air. Which leads you to being hot all the time and not having any places other than restaurants to sit in the air. While the food options are many, they are hit or miss. The best was the Japanese restaurant which we visited twice. Also, our room NEVER truly got cold at night, even with the air set to 66. It didn't get cool until the sun came up. Weird! The experience was great and we don't regret it. We met some wonderful people. However, we wouldn't return to this location.
DeeH712
We will be back!
Reviewed 4 july, 2022
We stayed in a preferred king ocean view room. Everything about this resort was beautiful and so relaxing. The service was great, they really know how to make you feel special. Our travel agent notified them that it was our anniversary and every restaurant we went to, and also the staff who cleaned our room, did something special for us to celebrate. This was our first time at an all inclusive, adults only resort and as we were leaving, we were already talking about when we could come back and whether or not we wanted to try the same or a different Secrets resort! Not sure if we would book preferred club again or not, since for us it didn't seem like we really needed the extra preferred lounge and only went one time. This resort had the added bonus of being able to snorkel at the beach right off of the resort and see sea turtles!
alaina_woods