Secrets Akumal

TripAdvisor Review

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Segredos Akumal Riviera Maya, idealmente localizado no coração da Riviera Maya ao longo das famosas praias de areia branca e águas tranquilas e claras de Akumal, combina design elegante e original com elementos da natureza. Este novo resort, único para adultos, oferece uma experiência verdadeirament...

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Junior Suite Tropical View King Bed

These spacious 50 m² accommodations offer a jacuzzi, minibar and air conditioning, as well as practical and functional services, such as 24-...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Immediate booking

Junior Suite Partial Ocean View King

These spacious 50 m² accommodations offer a jacuzzi, minibar and air conditioning, as well as practical and functional services, such as 24-...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Immediate booking

Junior Suite Ocean View King Bed

Junior Suite Sea View with panoramic sea views, a king-size bed or 2 single beds, a bathroom with a spa bath for guests, separate shower fro...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Immediate booking

Junior Suite Swim-Out Pool King Bed

These accommodations have direct access to the pool and have a jacuzzi, minibar and air conditioning, as well as offering practical and func...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Immediate booking

Preferred Club Junior Suite Tropical View King Bed

These 53 m² accommodations are located in a privileged area of the hotel and offer a jacuzzi, minibar and air conditioning, as well as pract...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Immediate booking

Preferred Club Junior Suite Ocean View King Bed

These 53 m² accommodations are located in a privileged area of the hotel and offer a jacuzzi, minibar and air conditioning, as well as pract...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Immediate booking

Preferred Club Junior Suite Swim-out King Bed

These 53 m² accommodations are located in a privileged area of the hotel and giving direct access to the pool, offering a jacuzzi, minibar a...

See more details

Cancellation Policy

Amenities in this room:

Max 2 adults

Immediate booking

Preferred Club Junior Suite Ocean Front KB

These 53 m² accommodations are located in a privileged area of the hotel and offer a jacuzzi, minibar and air conditioning, as well as pract...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Immediate booking

Preferred Club Junior Suite Swim-Out Ocean Front

These 53 m² accommodations are located in a privileged area of the hotel and giving direct access to the pool, offering a jacuzzi, minibar a...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Immediate booking

Romance Master Suite Ocean View

Ideal for couples on special celebrations, these 119 m² suites feature contemporary and cozy decor, a jacuzzi and minibar, as well as 245-ho...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Immediate booking

Suíte Master Romance Frente Mar

Preferred Club Master Suites, with king-size bed, closet, bathroom with whirlpool bath for guests, separate shower from the bathroom, double...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Immediate booking

Junior Suite Tropical View Double Beds

These spacious 50 m² accommodations offer a jacuzzi, minibar and air conditioning, as well as practical and functional services, such as 24-...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Immediate booking

Junior Suite Partial Ocean View Double Beds

These spacious 50 m² accommodations offer a jacuzzi, minibar and air conditioning, as well as practical and functional services, such as 24-...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Immediate booking

Junior Suite Ocean View Double bed

These 53 m² accommodations are located in a privileged area of the hotel and offer a jacuzzi, minibar and air conditioning, as well as pract...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Immediate booking

Breakfast Plan Junior Suite King Tropical View

Junior Suite Tropical View offers a garden view, king bed, a complete bathroom with a jacuzzi for the personas, separate shower, double bath...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Immediate booking

Breakfast Plan Junior Suite Double Tropical View

Junior Suite Tropical View offers garden views, from double beds, a complete bathroom with a jacuzzi for people, separate shower, double bat...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Immediate booking

Breakfast Plan Junior Suite Double Partial Ocean V

Junior Suite Partial Ocean View offers impressive partial sea views, from double beds, a complete bathroom with a jacuzzi for people, a sepa...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Immediate booking

Breakfast Plan Junior Suite King Partial Ocean Vie

Junior Suite Partial Ocean View offers impressive partial sea views, a bed, a complete bathroom with a jacuzzi for the guests, a separate sh...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Immediate booking

Property Info

Segredos Akumal Riviera Maya, idealmente localizado no coração da Riviera Maya ao longo das famosas praias de areia branca e águas tranquilas e claras de Akumal, combina design elegante e original com elementos da natureza. Este novo resort, único para adultos, oferece uma experiência verdadeiramente mágica, ilimitada e de luxo, com 434 suites elegantes, muitas com excelentes vistas para o oceano, 3 piscinas deslumbrantes, incluindo uma piscina infinita expansiva e 11 piscinas menores que criam um ambiente relaxante para a água, tudo Localizado nas proximidades dos centenários centenários de T...

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Check-in starts at: 15:00

Check-out ends at: 12:00

Property Amenities

Reception services
Services / Luggage StorageExchange24 hour receptionTourist Office
Rooms for the disabledAccepts major credit cardsPolyglot TeamButlerElectric KettlePrinterGymnasiumStageATMWedding ServiceButlerJacuzzi
Cleaning / Laundry Services
Laundry / Dry Cleaning
Accommodation
Apartment for smokers24-hour room serviceKitchenetteTelephone WC
Business Facilities / Facilities
PhotocopiesMeeting RoomsSteam roomConference CenterBusiness Center
Food & Beverage
PubrestaurantBuffet Restaurant24-hour room servicePrivate RestaurantCocktail Services
Transport options
Pool BarFree ParkingValet Parking
Pool and wellness facilities
PoolOutdoor PoolFree fitness centerMassages on RequestDirect beach accessMassage ServiceSPA
several
ElevatorFree WifiWheelchair Accessibility
Stores
Gift ShopHair stylistBeauty SalonHairdresser on requestShops / Shopping
Activities
Tennis courtWater sports

Guest rating

TripAdvisor

Travelers rating

  • Excellent

    7442

  • Very Good

    913

  • Good

    265

  • Reasonable

    72

  • Bad

    44

Travelers profile

  • Business

    303

  • Couples

    5302

  • Solo travel

    119

  • Family

    728

  • Friends getaway

    709

Scores Summary

  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Destination Wedding - August 27 2021

Reviewed 29 november, 2021

I had my dream destination wedding and Secrets Akumal made it happen. The whole experience was amazing. My wedding planner Jazmin was very helpful in making sure my ideas were brought to life. She worked with me remotely to plan everything, from the décor to the food. She was very helpful in working with my budget and making recommendations to fit my ideas. For brides planning to get married, I'll say you have the best wedding planner to help you through your whole journey. My wedding day was perfect! Jazmin was there to organize everything and the rest of the staff did an amazing job as well. The resort was very clean and the staff was very respectful, they were always willing to go the extra mile. Our room was beautiful, we got bumped up to the Romance Master Suite Ocean Front which I cant rave enough off. Room service was impeccable. The food at the resort was delicious, my favorite restaurant was the Mexican restaurant, the Italian was good as well. There were so many activities at the resort that kept the guests engaged throughout their stay. I would recommend snorkeling at the beach, you can rent the gear at the resort. Hydro therapy at the spa is a must, it was one of the highlights of our spa session. Overall, I will recommend Secrets for anyone having a destination wedding, or just needing a vacation.

Lorny U

Very nice getaway

Reviewed 29 november, 2021

This was our first time here. We have been traveling at least once a year to the Caribbean and have been to Mexico several times. This is a very beautiful resort. We had an ocean view preferred club sweet which was very spacious and comfortable. We did pay extra for the preferred club but would probably not do it again. Although there are some perks, we did not use many of them. I will say however that our concierge, Alexis was absolutely amazing!! He took care of everything for us from making reservations to getting me a new hair dryer bc the one in our room did not work. He had a new one for me within 10 minutes. The terrible drip in the toilet(which kept me up at night) he had fixed right away and he always had such an awesome smile for you every time we saw him. All of the staff was great and pleasant. Food was very good (excellent coffee!). Snorkeling was good. If you want to see the turtles though, you do need to pay $30 per person to go out with a guide since the area with the turtles is roped off bc they are protected. You are not allowed to use flippers. You do need to pay for the beds on the beach, $55-$75 per day depending on the row. You get a special concierge and waiter when you use them. It is quite a treat! Massages are wonderful! The age group is on average 25-40.

CarribeanJunkie

Good vacation destination - good service and great staff

Reviewed 28 november, 2021

Overall a great vacation at the resort with some inconsistencies. We experience mostly good service. All of the staff were friendly, sociable and helpful. Our preferred club building concierge always greeted us and helped with arranging the pre-departure PCR test. The entertainment staff are full of energy and always engaging.. The restaurant and pool waiters services were all great. We personally liked the food at Oceana the best, and Portofino and Bourdeau were also very good. The beach water temperature was very good on this second week of November. The water temperature at the infinity pool (closest to the beach) was a bit on the cool side at the beginning of the week but was acceptably warmer towards mid week as the water was warmed up by the heater. I supposed the heaters are not always on. The swim out pool from the room is/was not heated and was too cold to use. The infinity pool is the main location for pool and social activities, so one needs to expect that it will be the most crowded, noisy and active area. For more quiet, go to the main pool or lagoon pool. The beach condition was good, quiet and calm. Did not have any weeds on the shore during our stay. Snorkeling in front of the resort was ok and one can see some small fishes mostly around the rock/coral areas and an occasional big fish swim by. We did not see see any turtles in front of the resort area however did see a couple of turtles and stingray at the protected area during an escorted paid tour. A few inconsistencies with the service at the resort: We were disappointed on arrival with the check-in to the Preferred Club as it was apparent that other guests who arrived together with us were personally greeted and escorted to the club however we were left feeling like the third wheel following behind. During our week stay, there was room/bed turndown services on the first 4-5 days then there was no turndown service after. The AMR app, the check-in concierges, the bulletins makes no mention that any of the restaurants would be closed during our stay, however certain restaurants are closed on particular days during the week. The preferred club swim out room pool water temp is not heated.

eallum

Wedding/vacation

Reviewed 28 november, 2021

That staff was exceptional. We couldn't have had a better experience. The food was delicious as well as the cocktails. The beautiful grounds were perfectly manicured. We will definitely be returning to Secrets Akumal.

585jaclync

Unbelievable

Reviewed 27 november, 2021

I think my experience in Akumal was one that raised the bar much too high to ever be surpassed. Upon reflection, I am unable to recommend anything that could have been better. This was a totally amazing experience for myself and my girlfriend. The staff, from the beachcombers, beach waiters and security, through the concierge and cleaning staff, landscapers, waiters and cooks, all were amazing and friendly. The food and entertainment was never something to want for. We thank you so so much. Truly a beautiful experience.

echofourecho