Hilton Albany

Starting at

$ 143

TripAdvisor Review

Based on 1674 review

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The following services and amenities are available, but with reduced service: Airport Shuttle, Breakfast, On-site Restaurant(s), Pool, Room Service.The following services and amenities are currently not available: Business Center, Executive Lounge, Fitness Center, Spa.Conveniently located near every...

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Property Info

The following services and amenities are available, but with reduced service: Airport Shuttle, Breakfast, On-site Restaurant(s), Pool, Room Service.The following services and amenities are currently not available: Business Center, Executive Lounge, Fitness Center, Spa.Conveniently located near everything that downtown Albany has to offer. The Hilton Albany's excellent location, in the heart of the Capital District, puts your within walking distance to the New York State Capitol, Empire State Plaza, Times Union Center and the many Commercial business and State offices. Sophisticated, comfortabl...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Business Facilities / Facilities
Meeting RoomsBusiness Center
several
Elevator
Pool and wellness facilities
Indoor pool.
Reception services
ConciergeLuggage storage
Acrylic protection between customers and employees in the main contact areasContactless check-out availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedIndividually packed meals availableNon-smoking establishmentHand sanitizing gel is provided to guestsTemperature measurement available to customersEmployees wear personal protective equipmentEmployee temperature is measured frequentlyMasks available to guestsimposition of interval between guests' stays 24 hoursIndividually packaged meals available for breakfast24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CProtective clothing available for guestsIndividually packaged meals available for dinnerFree wireless internetGloves available to guestsFrequently touched surfaces are disinfectedDry cleaning / laundry servicesThe use of a mask is mandatory in the establishmentIn-room accessibilityContactless check-in availableParty roomMultilingual teamQuick checkoutShower room adapted for wheelchairsBreakfast available (surcharge)Bar / LoungeWheelchair accessible bathroomTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Take advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Don't miss out on recreational opportunities including a sauna and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Be sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sDon't miss out on recreational opportunities including an outdoor pool and an outdoor tennis court. Additional features at this resort include complimentary wireless Internet access, concierge serviceTake advantage of recreation opportunities such as bicycles to rent or take in the view from a rooftop terrace and a garden. Additional features at this hostel include complimentary wireless Internet Be sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Pamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aTake in the views from a garden and make use of amenities such as complimentary wireless Internet access.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesPamper yourself with onsite massages or enjoy recreation amenities such as a health club. Additional features at this hotel include complimentary wireless Internet access, concierge services, and weddTake in the views from a garden and make use of amenities such as complimentary wireless Internet access.Pamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this resort include complimentary wireless Internet access, Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional amenities at this lodge include wireless Internet access (surcharge) and a fireplace in the lobbyTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and a picnic area.Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and tour/ticket assistance.Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden.Take advantage of recreation opportunities such as an outdoor tennis court or take in the view from a terrace and a garden. This apartment also features complimentary wireless Internet access, babysitDip into one of the 5 outdoor swimming pools or enjoy other recreational amenities, which include a sauna. Additional amenities at this lodge include complimentary wireless Internet access, tour/tickeTake advantage of recreation opportunities such as a spa tub or take in the view from a rooftop terrace and a garden. Additional features at this guesthouse include complimentary wireless Internet accBusiness centerBusiness centerEnjoy a range of recreational amenities, including an indoor pool, a spa tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, an arcadeEnjoy recreational amenities such as a health club and an indoor pool. Additional amenities at this aparthotel include concierge services, wedding services, and a fireplace in the lobby.

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    537

  • Very Good

    388

  • Good

    274

  • Reasonable

    212

  • Bad

    263

Travelers profile
  • Business

    892

  • Couples

    221

  • Solo travel

    47

  • Family

    311

  • Friends getaway

    114

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Old and dirty

Reviewed 22 november, 2021

I was on a business trip for a month and house keeping gave me dirty sheets that had blood stains on them. The rooms were moldy and dusty. While I was on my way to have breakfast I was profiled in the breakfast area the man that was working there just assumed I was looking for a job and not down there to have breakfast. Overall as a person who travels a lot for work this was my worst hotel experience next time I’m in town I will be staying at the Marriott

Markenley130

Dark & Dingy

Reviewed 22 november, 2021

The lighting in the hotel was minimal making the halls & rooms dark. The bed and pillows were great. But the top of the end table & the bathroom counter were old and couldn’t be cleaned well enough making them look dirty.

Kathyes1

Would Not Stay

Reviewed 21 november, 2021

We stayed here for the Times Union Center Kicker Arena Cross event due to closeness to the event. Staff attitude was terrible. Was told our room booked was not available, only to suddenly be available once I complained. The key card did not work to operate the parking garage. The temperature control didn’t work in our room. Felt as if I was an inconvenience the entire stay. Will not be booking this location next year.

kassieerickson

Do not eat at the HiltonDowntown Albany Restaurant!

Reviewed 19 november, 2021

Terrible food. Walk to the do braiserie restaurant instead also my room was freezing cold and there was no real solution for it that satisfied the cold frigid temperature in my body. I would recommend staying at its sister hotel two blocks away.

nniebes

A Wonderful Place to Stay Downtown Albany!

Reviewed 17 november, 2021

We recently stayed at the Albany Hilton from 11/03/2021-11/07/2021. The trip was a combination of business and pleasure. I am in Albany fairly often and am no stranger to the Albany Hilton. The reason is quite simple- the staff. Time and time again, I choose to stay there because the staff goes out of their way to make sure that your stay is pleasant and comfortable. From Shirin and Yvonne at the front desk, as well as Latania and Tim; Brian, Michael, and Reli at the door; Ilir, Gwen, Gintee, Marios and Elaine at the bar; Mr. B at Starbucks and the Executive Lounge; Kim in banquet; Kayla and Terri at the restaurant- not to forget the wonderful housekeepers! These staff members and others have one major, successful, goal in mind: let’s make our guests comfortable and happy. Management has set the culture and the climate of the hotel to be one of collaboration and teamwork, and the staff does an excellent job at living up to the expectation of the Hilton brand. As a Hilton Diamond Member, I have to also say that this spills over in making my decision when choosing hotels at other destinations. Knowing what Hilton expects and delivers, not only keeps me coming back to the Albany Hilton, but it also makes my choice easy when choosing other hotels. The hard work and dedication of these staff members reinforces what I know; Hilton Hotels are committed to making their guests feel welcomed, comfortable, and valued, which is why a Hilton Hotel will always be my FIRST choice. Kudos to the staff and management of the Albany Hilton!

taniaj426