Embassy Suites by Hilton Albuquerque - Hotel & Spa

Starting at

$ 179

TripAdvisor Review

Based on 1915 review

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Our Hotel's Policies Have Changed ” Weve updated our reservation and cancellation policies and extended Hilton Honors Points and status. All United States properties require face coverings in all indoor public areas for guests and team members. Please visit our dedicated COVID-19 page for the latest...

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Property Info

Our Hotel's Policies Have Changed ” Weve updated our reservation and cancellation policies and extended Hilton Honors Points and status. All United States properties require face coverings in all indoor public areas for guests and team members. Please visit our dedicated COVID-19 page for the latest. Prior to travelling, please check the local government website for your destination to understand any local requirements or restrictions that may be in place.Welcome to Embassy Suites by Hilton Albuquerque, a centrally located hotel in downtown Albuquerque, New Mexico. Our all-suite hotel is near ...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Reception services
Concierge

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    837

  • Very Good

    499

  • Good

    248

  • Reasonable

    171

  • Bad

    160

Travelers profile
  • Business

    676

  • Couples

    341

  • Solo travel

    69

  • Family

    608

  • Friends getaway

    83

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Horrific Customer Service

Reviewed 3 december, 2021

The restaurant was horrific. We were the first to be seated and still took hour and half for dinner. We basically ordered salads and hamburger. If your looking for a typical Hilton experience skip this property. Never felt so in welcomed as well the rudest and lack of customer service I’ve ever experience. Truly disappointed. Spoke to general manager and doesn’t seem to worry about having such horrible feedback. Must be a trend at this property.

gnew80

Pillow is not comfortable to sleep sofa cover damage

Reviewed 28 november, 2021

This Hotel is very nice from lobby but my Room condition was not good it can be fixable if they work on cleaning and report on old damage thing to be fix before check in for customer for me everything was ok except damage sofa and cheapest pillows

zia711

Filthy, outdated, careless management

Reviewed 21 november, 2021

I am a life time HH diamond and I should have known better than to book that place. It is as filthy as it gets with worn out furniture, mold on windows and shower tub, fogged windows etc.... Not even an apology from management as I complained: ' we will notify maintenance'. The managers reception is as you would expect with cheap drinks and cheaper snacks... Not worth my time. Breakfast was above average from an Embassy suites. In the end I had scheduled an other stay at this property 5 days later and cancelled it.

The_Guanacos

Don’t stay here!!!

Reviewed 16 november, 2021

Stayed here for mine and my sons birthday. Picked it because of an indoor pool and a nice presidential suite. We called before making our reservation and were told the pool was open. Only to get there and the pool was closed. The curtains wer falling of the rods so no shutting the blinds/curtains. We turned the jets of the tub on only for nasty 🤮 stuff to come pouring out and turning the water green. The bed was HORRIBLE it was like I was sleeping on an old mattress made of springs.

shanenalesha2021

Great hotel!

Reviewed 10 november, 2021

The Embassy Suites in Albuquerque is a great hotel. It is attractive and clean. The restaurant was open fairly late, which was good when arriving at about 9pm with hungry children. The staff was helpful and very friendly to my children. Our suite was clean and spacious with a fantastic view of downtown.

Mej1232021