Howard Johnson Express Inn Albuquerque

Starting at

$ 63

TripAdvisor Review

Based on 67 review

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Welcome to our Howard Johnson Express Inn Albuquerque Northeast hotel near Balloon Fiesta Park. Conveniently located off I-25, our hotel provides affordable accommodations, with easy access to all of our community's major attractions like the Balloon Fiesta and Sandia Casino. Choose to stay happy wi...

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Property Info

Welcome to our Howard Johnson Express Inn Albuquerque Northeast hotel near Balloon Fiesta Park. Conveniently located off I-25, our hotel provides affordable accommodations, with easy access to all of our community's major attractions like the Balloon Fiesta and Sandia Casino. Choose to stay happy with us in New Mexico.

Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

several
Elevator
Business Facilities / Facilities
Business Center
Acrylic protection between customers and employees in the main contact areasContactless check-out availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedEssential workers only: NONon-smoking establishmentHand sanitizing gel is provided to guestsEmployees wear personal protective equipment24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CFree wireless internetFrequently touched surfaces are disinfectedWheelchair access (there may be some limitations)Coffee / tea in common areasIn-room accessibilityFree breakfastShower room adapted for wheelchairsSeasonal outdoor poolWheelchair accessible bathroomTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Pamper yourself with a visit to the spa, which offers massages and body treatments. You're sure to appreciate the recreational amenities, including a spa tub, an outdoor tennis court, and a sauna. AddTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aTake time to pamper yourself with a visit to the full-service spa.Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access.Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless Internet access, Don't miss out on recreational opportunities including a fitness center and a seasonal outdoor pool.

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    26

  • Very Good

    13

  • Good

    13

  • Reasonable

    6

  • Bad

    9

Travelers profile
  • Business

    17

  • Couples

    9

  • Solo travel

    11

  • Family

    9

  • Friends getaway

    0

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Service is great!

Reviewed 12 november, 2021

Enjoyed my stay. Because of covid my room couldn't be cleaned from one day to the next. TV was too small. The snack machines were not well stocked. There girls at the front desk were phenomenal! Very sweet, friendly, & always greeted me so nicely. They made the whole stay worthwhile. Thank you for that.

scolli417918

Do not stay here!!

Reviewed 1 november, 2021

I travel quite a bit and never have been treated so outrageously. First of all read the fine print they will put a $250 deposit 7 day hold on your card for a one night $50 room. Thinking this was excessive, especially based on such a low quality hotel and poor location. I decided to contact customer service with Hopper to see if possible to cancel/refund my reservation before checking in. Audrey eventually provided me with a phone number and reservation # they had because mine wasn't matching theirs. To add to the confusion it was actually an Expedia reservation which I now know is a partner site. While on hold I went from lobby out to parking lot to get a pen and paper from my car and decided to wait outside because still waiting on Expedia customer service to answer for almost 10 minutes at that point.. Another employee was sitting out front smoking. Audrey came out front and was also smoking. Looked my direction walked over to me and said I needed to leave the property or she was going call the police! What!?! I was seriously floored because at first Audrey even admitted they should be upfront about the $250/7 day hold fee and said that's why she lets guests know before running their cards. Well anyway was able to get everything reversed over the phone but wow really? So I can't speak to what inside of rooms are like. First impressions pulling up in parking lot. There were only a few other cars. All were NM plates and older more run down looking vehicles. Looked like mostly locals staying there because a cheap place to stay. I have a newer suv and would definitely be nervous having a nicer vehicle parked there. Although that's pretty much the case with vehicle safety anywhere in NM. Looked like type of place easier to score meth if you're into that sort of thing than get a good nights rest. Obviously it isn't a place i would trust credit card info with either especially if putting that big of a hold on your card. Employees? Well I'm sure it isn't a great place to work and that funnels down to how they treat guests.

132shh

Ok hotel but there were big issues

Reviewed 22 october, 2021

Had to do our on house keeping services the 7 days we stayed. Lost $50.00 in insulin because no one told us a light switch on the other side of the room turned off the refrigerator. Staff hardly at desk.

tdsmith1098

Disappointing

Reviewed 14 october, 2021

We were at this hotel for the Balloon Festival so the hotel rates were more than double the normal rate and we had major issues with our room, door lock not working and dangerous electrical issue with a floor lamp. We finally had to be moved to another room. All this inconvenience and we were not compensated in any way.

ewhita213508

Adequate

Reviewed 12 october, 2021

The room was very dark, even with lampshades removed. I didn't want AC, but couldn't open the windows. The hairdryer didn't work, but I didn't bother trying to have it fixed or replaced. We didn't spend much time in the room, so it was adequate for our needs.

jparms929431