Based on 578 review
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This lovely hotel is situated in Springfield. Everyone staying at this accommodation can make good use of the wireless internet connection available at the public areas of the property. Those who stay at this establishment may contact the reception desk any time during the day. Communal areas are wheelchair accessible at this hotel.
Check-out ends at: 11:00
severalFree self parking
Reception servicesFree self parking
Hotel with a great location and excellent customer service
Reviewed 3 january, 2022
The hotel was very conveniently located right off of I-395 In Alexandria. What made this hotel stand out was their excellent customer service. I was staying at the hotel for ~12 days.- The staff went outside of their way to make sure I felt at home.
Could of been worse, but also could of been better.
Reviewed 28 november, 2021
I stayed here for about 2 nights for a senior trip. I had to sleep on the floor (didn't want to share beds with other students) but was pleasantly surprised by how clean the room was! The floor was spotless and countertops were also very clean. Unfortunately the outside noise was very noticable but it did not affect me as much as the next guy. While the room was clean, some items are plain outdated, such as the older TV with the broken remote, or the crooked outlets in the bathroom, etc. I was quite frustrated when I discovered the rooms have no microwave, and the only way you can use one is if you get fully dressed and use the one in the lobby. I used the lobby one only to get yelled at for having socks instead of shoes on. The room shower was too powerful, but at least there was quick hot water. Building itself is definitely older with worn elevators, dim lighting in the halls, and just general scrapes and dings that come with time. While we stayed here, the hotel was very silent, which could either be a good or bad thing to you. I could not say the same about our room neighbors, which continued to bang on the wall until about 4 am. Multiple noise complaints were made but to no avail. We had to to unplug the phone from the wall due to the excessive calling from them. The location is actually very convienient, all be not the safest. You have a CVS and 7-11 walking distance from the hotel. Really saved me when my phone cable broke mid-trip. I heard that homeless people gather around the hotel, or nearby, so I kept my distance while I was outside at night crossing to the CVS. Overall, if you can find a good deal on a room, I would reccommend it, but be advised the experience I had with my room may not be the same in another!
Their shuttle service is the worst
Reviewed 23 november, 2021
I signed up for their shuttle service to the airport and back. Going to the airport was good it's the coming back was the problem. Our plane arrived at ten in the evening. They told us to call them when we arrived which I did. The lady at the front desk told me that there's no shuttle running after eight o'clock. I was furious. They know my schedule and others beforehand but they never informed us in the beginning when we signed up. There were other people in the same predicament as us. We all had taken a taxi and spent an extra $30 from the $100 they charge for the shuttle service. Courtyard you fail.
Probably wouldn't stay again
Reviewed 11 october, 2021
The good the staff is nice and the location is good. The bad the small bathroom & tv. I was uncomfortable all night due to outside noise, which I could hardly see outside and the mattress. I believe this place needs a remodel.
Hotel or budget room for rent?
Reviewed 22 may, 2021
Pros: 1. Location—easy to get onto 395, 10 min to DCA, exxon, aldi, cvs steps away 2. Good water pressure, water gets hot fast 3. Parking garage Cons: 1. Service? Room never got cleaned or turned over despite asking front desk. Is there housekeeping? 2. Shady area after hours, i think the homeless gather near hotel outdoor area. Definitely not wise to walk about late at night 3. Can hear ambulance sirens all night long 4. Parking is $22/hour