Based on 591 review
Select the date of your trip
Welcome to the Hampton Inn & Suites Alexandria Louisiana hotel. We are conveniently located off I-49 Exit 90 1 mile from Alexandria-Esler Regional Airport. The Hampton Inn & Suites Alexandria Louisiana hotel is conveniently located to attractions such as the Arna Bontemps, African American Museum, the Alexandria Museum of Art-Lloyd House and Kent House Plantation. Our Louisiana Hampton Inn and Suites is near the Paragon Casino. Also, you can golf at Audubon Trail and Oakwing Golf Courses. With meeting space available, the Hampton Inn and Suites Alexandria Louisiana hotel is the perfect destina...More details
Check-out ends at: 11:00
Pool and wellness facilitiesOutdoor Pool
Reception servicesLuggage storage
Business Facilities / FacilitiesBusiness Center
Reviewed 27 october, 2021
Hello, We checked in late on Oct 25 in route to a family emergency. We did digital check in and key as well as checkout. Upon arriving, our room had a musty/smoky smell. One of the sheets also had a small blood stain and discoloration on it. It was just 2 of us staying, so we made it work due to being exhausted from a long drive. We are Hilton Honors members and specifically only stay at Hilton owned establishments because we know we will get more than our money’s worth. Last night was not the case. I’d rate our stay to as that of a 1-star hotel. I hope that you will look into this matter and improve your quality control at this location for future stays. Booked under Patrick Rowland Room 404 Mary Rowland
Team stay/ dirty bathroom
Reviewed 25 october, 2021
Room would have been nice without prior stay smoking, bathroom not clean. Rags hid in toilet, hair on floor and in shower. Other than the above the stay as expected. Front desk was friendly. Would have liked more fruit for breakfast options
Excellent Stay !
Reviewed 23 september, 2021
I recently stayed here post hurricane IDA for two weeks. Everything was perfect! The property is very clean and well maintained. All of the staff are extremely friendly and are knowledgeable and willing to assist. Both the breakfast and evening social were nice and fully maintained. I had no concerns at all - which is very odd in today’s travel environment. I highly recommend this hotel.
Reviewed 14 september, 2021
Hilton needs to do something with this property. Continuing excuses for everything. 1 Called for airport shuttle put on hold never pi jed back up. 2 Tried 4 more calls no one answered. Ended up getting Uber to property. 3 Get to property guy at Front Desk says he only one there... 4 Awakened middle of night to leaking roof over bed.Using ice bucket to catch dripping 5 No hot water in shower,handle spins all 5he way around. Do yourself a favor and skip this place. I'm an Honors member 🙄
Decent Stay, Below Average Housekeeping
Reviewed 10 september, 2021
I do my best to not complain and I enjoy my stay at every Hilton property that I have been a guest in. My family and I needed accommodations after evacuating due to Hurricane Ida. Check-In was good, quick, the lobby was nice and clean. The room was okay, however, the bathroom is where most of the problems lie. Every single towel in the was dirty and soiled. The bathroom floor and shower walls were littered with auburn hair (myself and my guests have black hair, so it wasn’t ours). I literally swept the floor with a towel to try to clean it because housekeeping was not available; they are only available by request at this location. I went to the front desk to retrieve a new set of towels and those were soiled as well. The shower handle and hand shower head were rusted. The hand shower had to be unscrewed to actually be considered a “hand-held” shower head. When I expressed my concerns, I was told by guest services that points would be added to my membership and that the manager would be informed of my dissatisfaction. The policy concerning housekeeping needs to be changed and enforced at this property, it is not a comfortable or acceptable experience from a Hilton property. The room I stayed in was an accessible room, if that is how accessible rooms are handled then I can only imagine how the other guest rooms are handled. Enjoy your stay here, just be sure to bring your own towels and cleaning supplies.