Based on 186 review
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We invite you to experience a luxurious stay at the Best Western Plus Medical Center Hotel within walking distance to the Medical district. We are conveniently located near Baptist St. Anthony's Health Care Systems, Northwest Texas Healthcare System, Texas Tech Allied Health, Westgate Mall, Cadillac Ranch, Don Herrington Discovery Center, Palo Duro Canyon State Park and Wonderland Park. The hotel is only minutes away from major area corporations as Tyson® Foods, Bell Helicopter Textron, Pantex, Owen's Corning, and Grifols. We are close to some of Amarillo's finest dining including Joe Taco, Sa...More details
Check-out ends at: 11:00
Wellness facilitiesBarOnline check-in
Business Facilities / FacilitiesCon una piscina al aire libre y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Se ofrece también conexión a Internet wifi gratis y una zona para barbacoas.
severalFree self parking
Reception servicesFree self parking
Room not clean upon arrival
Reviewed 10 january, 2022
We arrived at 4:30 pm to an unclean room. Spills and smears on surfaces. Old, used and smelly coffee filter in coffee maker. Bathroom floor not swept/mopped. Beds were made but pretty sure the sheets etc were not washed after previous guests. Trash can, unlined, sitting on top of surface instead of floor. I had driven seven hours from the Denver area and my husband was suffering back pain. We are over 65 and not in great shape. Only one person on staff at the hotel. She offered to move us to a room on the other side of the hotel but we were in no shape to load and unload our bags and possessions again. She handed my husband a container of disinfectant wipes and a plastic liner for the trash can. No additional offers of service or discount. We wiped down the surfaces ourselves and had an uncomfortable night in the beds. So happy to get out of there the next morning!
Do Not Stay Here - understaffed cleaning crew
Reviewed 8 january, 2022
Room 101 was not clean when we arrived on January 8, 2022. Surfaces were dirty from previous occupants, trash can left on top of surface without trash liner. Old, used coffee filter still in the coffee pot! Bathroom not swept/vacuumed. Not even sure the bedsheets were clean although the beds were made. It appeared that housekeeping had jumped ship! When my husband notified the front desk, he was given two options: 1) move to another room or 2) take this plastic trash bag and disinfectant wipes and clean it yourself. I was exhausted after a 7 hour drive from Denver and did not want to load our luggage and belongings onto the cart and move them ourselves. We are not young and my husband was medicating for back pain. The only person on staff was the front desk clerk. Apparently, the hotel is understaffed and should stop booking rooms that they cannot clean! I will request (demand?) a steep discount if not full refund.
Great Hotel, Great Value
Reviewed 26 december, 2021
This is obviously a new property. Four stories, very clean, with an indoor pool, and a great hot breakfast. The fitness center was open, though I didn't use it. The beds were comfortable and the rooms are spacious. My family would definitely stay here again.
Reviewed 23 december, 2021
Hotel was OK in general. It's a new building, about three or four years old according to the front desk person. It's all pretty clean. Bathroom toilet paper dispenser was falling off the wall. It looks like the knuckleheads who installed it used one hollow wall anchor in the center and two drywall screws on each end and the screws didn't go into studs. Careless. And why has the staff let that continue? The owners appear to have an eye on the bottom line. Things were cheap. Thinnest, smallest tissue paper. Thin harsh toilet paper. Skimpy duvet. The thermostat was easy to operate but it would only turn the heat up to 70 and in the middle night with a thin blanket, it got a little chilly (there might have been an extra blanket hiding somewhere). Pillows were the typical empty variety. Lay your head on them and it goes down to the bed. The bed was nice and firm. I like a firm mattress so I was happy. No pillow top which was a plus. Breakfast was a fairly complete buffet. Scrambled eggs, biscuits and gravy, Cereal options, fruit cups, yogurt and more. It was much better than a continental breakfast. Coffee was so so. Not terrible but not great. No negatives that you see in many hotel reviews such as dirt, bugs, hairs, etc. One more note to keep in mind; if you sign up for the non-refundable reservation, they will not budge. In our case, we were stuck in a huge backup west of Albuquerque, New Mexico. Sat for four hours. Asked if they would give us a break. The manager denied our request. We finally arrived around 1:30 AM. At the time of year we were travelling, we didn't really need to make reservations. We cancelled all of our remaining Best Western reservations and flew by the seat of our pants. It worked out fine (mid-December).
Perfect for me and my dog!
Reviewed 21 december, 2021
Tammy at the front desk was very accommodating for me and my very sensitive dog. She gave us a room to help me get him inside quickly and easily. It was a very easy and quick check in and check out and the breakfast is phenomenal. I'll stay here again every time I travel from Colorado to Texas!