Based on 432 review
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This lovely hotel is in Anaheim / Disneyland Area. Everyone staying at this accommodation may take advantage of the Wi-Fi connection on public areas at Extended Stay America - Orange County - Anaheim Co. Extended Stay America - Orange County - Anaheim Co provides 24-hour reception.
Check-out ends at: 11:00
Wellness facilitiesCon una piscina al aire libre y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también una terraza y jardín donde sentarte a contemplar el paisaje. S
severalFree self parking
Next time i will just move the vomit-covered sheets to hallway to get there attention.
Reviewed 18 november, 2021
Recently returned from a 5 night stay here. I understand this is not a luxury hotel, I was not expecting amazing service and spotless rooms. What I was expecting was a basic response to my request to replace all bedding and towels after I got really sick in the early hours of Sunday morning. I cleaned-up, stripped the bed linens into a pile in the kitchen floor. Just after 9:30am, I went down to the desk to let them know what happened and that I needed it cleaned. The guy behind the desk did not seem to think it was as important as I did and said that they were going to be busy that day and not sure that they would get to it. It would require biohazard steps. He wrote it down on a notepad and said he would do his best. (!) When we returned to the room, (12 hours later). The vomit-covered sheets and towels had been sitting there all day. I went back down to the desk, different person was there. I calmly explained the issue, he was sympathetic and offered a different room. This was appreciated but it would be alot to move all of our stuff from one room to another. I asked if I could just get fresh sheets and towels. He gathered it all for me and placed in a garbage bag that I could then use to place the vomit sheets and towels in. He would be by in a couple of hours to pick them up. Next morning, the bag is still there. I gave up. In hindsite, I should have just piled them in the hallway as soon as I notified them they needed to be replaced.
Yay to upgrade room but dirty room
Reviewed 11 october, 2021
We got this hotel for Disney. It was our first Family trip to Disney. The hotel looked nice on the outside on the pictures posted. When we arrived, they said they upgraded our room to a bigger king size bedroom. Yay! It had a mini kitchen - stove, micro & fridge which was nice. But the room didn’t look clean and it smelled like pee. there was a syringe under the bathroom sink, the pillows looked like they just plopped them on the bed. I checked the sheets, they had stains. I think there was a dog in that room because we noticed there was dog food on the floor and the floor was very sticky. It made me feel gross. I tried calling the front desk but when we arrived was past 11PM and no one answered. The next day, we told Front desk- the guy looked like a manager and he was sorry that we found a syringe under the sink & they went upstairs to clean it. But I wouldn’t stay here again with my kid. Heck no. And then the neighbors next to us were probably smoking weed because our bathroom smelled like it and there was a vent there. It made me feel like I didn’t want to get dirty or that they just use the same sheets for everyone
Reviewed 10 october, 2021
Was a great deal and close to the park. The room was very clean and well air conditioned. Was happy that they had good WiFi. The staff were super friendly . Could use a couple more pillows but not a big deal.
It’s Dirt Cheap, So Expect The Dirt
Reviewed 19 september, 2021
Truly one of the worst experiences I’ve ever had in a hotel in a LONG time. The room was filthy and smelly (though not as smelly as the halls). I put a jacket over my pillow and slept over the covers. The bed was so hard, I didn’t even notice I fell asleep on top of my iPad. The only plus was the younger members of the staff who were as helpful and nice as you could reasonably expect them to be. The more seasoned staff, however, was rude and unhelpful. I CAN say that the vending machines were reasonably priced, so there’s that, at least.
What a shame.
Reviewed 7 september, 2021
- Staff went beyond their call of duty. - Never once saw a housekeeper. - Never cleaned our room, so we never received cleaned towels or toilet paper. (stayed Friday thru Monday.) - Dirty. - ROACHES!!!!!