Check-in - Check-out

2 adults - 0 children - 1 room

Homewood Suites by Hilton Boston / Andover

Starting at

$ 142

534 TripAdvisor Reviews

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According to guests, it's ideal for:

Welcome to the newly renovated Homewood Suites by Hilton Boston / Andover. It is our pleasure to host you on your visit to the Boston, North of Boston and Southern New Hampshire areas. Located in the heart of the Merrimack Valley, our all-suite hotel is within minutes of the Boston and Manchester ai...

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Property Info

Welcome to the newly renovated Homewood Suites by Hilton Boston / Andover. It is our pleasure to host you on your visit to the Boston, North of Boston and Southern New Hampshire areas. Located in the heart of the Merrimack Valley, our all-suite hotel is within minutes of the Boston and Manchester airports, I-93, Routes 95 / 128 and the Massachusetts Turnpike (I-90). Nestled on beautiful wooded land, in the town of Andover, Massachusetts, you will find us centrally located to where you need to be, whether you are here for business, leisure or an extended stay. Our spacious upscale accommodation...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

several
Be sure to enjoy recreational amenities including a sauna and a fitness center.Take advantage of recreation opportunities including an outdoor pool and an outdoor tennis court. Additional features at this hotel include complimentary wireless Internet access, concierge services, Electric kettleElectric kettleElectric kettleElectric kettleElectric kettleTowels and bed linenGrill/BBQGrill/BBQGrill/BBQElectric kettleElectric kettleElectric kettleRelax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as a spa tub, a sauna, and a seasonal outdoor pool. Additional features at this lodgeGrill/BBQGrill/BBQ
Transport options
Pets Not Allowed
Reception services
Grill/BBQGrill/BBQGrill/BBQ

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    265

  • Very Good

    142

  • Good

    52

  • Reasonable

    39

  • Bad

    36

Travelers profile
  • Business

    175

  • Couples

    90

  • Solo travel

    27

  • Family

    185

  • Friends getaway

    13

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Not as Bad as the Reviews say, but not the best!

Reviewed 19 april, 2022

We had to book an urgent trip to the North Andover area for our dog to receive medical attention, and Homewood Suites is where we ended up. We chose it because it was pet friendly, fairly priced, and in close proximity to our veterinary location we were traveling to. A few days before, I looked up the hotel again to see all of the horrible reviews and started to get really anxious about the possible condition of our room and the hotel. We called the hotel, and asked for their honesty in the condition of the rooms, if the issues in the negative reviews were resolved. She was really nice and reassured us that we would not be experiencing any issues, the pot issue was resolved, and that their cleaners take their job seriously. She recommended changing our 1st floor room request to the 3rd floor because it would be quieter. We were traveling with two dogs, so we weren't happy about it, but it made more sense to switch. When we arrived, the check-in process was seamless and the receptionist was nice. Our room was spotless, very clean (and I am picky!). The end-table in front of the couch was a little wobbly, but who cares. Water ran great in the shower, sink, etc. And the 3rd floor was quiet, as she told us it would be. Our only complaints would be, that NOBODY picked up after their dogs used the bathroom. One visitor even watched his dog go, and walked the other way when he was done. There was dog poop everywhere, and we did not see any employee acting as a yard maintenance person. We told the secretary when we left that they need to install a pet station with poop bags and a designated trash can; and also that they need to reinforce the policy. Also, nobody had their dogs on leash. Not one person, which is a set up for failure for other dog owners. Our dogs are currently in training, and we had no option but to stay at a hotel for this trip, and this made things very difficult for us. I also told her about this as well, that this is not a safe thing to allow. She told me that it is in the policy. But of course, nobody is enforcing these things. We were outside a lot with our dogs, and there was never one person checking for leashes, or cleaning up their dog's poop. So we always had to clean our shoes and dog's feet when we came back inside. And the property did have trash spread out on the lawns - not everywhere, but enough. Little alcohol bottles, normal trash, cigarettes, even a little drug baggie, glass, etc. So yes, they need a 24/7 groundskeeper. We think there are a handful of people that live there as well, which isn't a negative thing. But some of the people were sketchy, but majority were okay. We did not feel unsafe at any point. Oh, and for our first two days there was no pot smell. But it did happen our third night there for a couple hours - very strong. Maybe someone who lives there? So that issue was not resolved. My husband ate the breakfast one morning and he said there were a TON of options and a worker even offered him fresh squeezed juice. He said it was good quality. So, to summarize: Okay location, decent price, needs more attention with their "pet-friendly" policies with dog-poop, and leash rules, hiring a full time groundskeeper, and enforcing rules with long-term stayers.

KamiS_1013

Awful stay

Reviewed 7 february, 2022

The hotel was dirty and it smelled like marijuana. The breakfast was pathetic as there was only cereal and one slice of toast and one English muffin. I had to leave the hotel to get breakfast for my kids

kellysthilaire

Filthy

Reviewed 6 january, 2022

This was one of the dirtiest hotel rooms I’ve ever experienced. I’ve probably stayed in 50 Hilton properties in the last year or so and not seen anything like this. There was some kind of dried liquid on the nightside table, brown spots on the carpet, brown material on the toilet seat, and food splattered on the inside of the microwave. Also, when I checked in the person at the front desk assured me that I had gotten the diamond upgrade given my status, this turned out not to be the case. I brought the cleanliness issue to the attention of the desk staff in the morning and they seemed somewhat dismissive. Stay away from this place.

sfluder

Pot smoking hotel

Reviewed 26 december, 2021

We went with our family and the entire hotel wreaked of pot. No housekeeping, towels never delivered, gave our room away, only good part was room fireplace and cheery lady serving the mediocre breakfast.

tammer4060

Stinks of weed!

Reviewed 15 december, 2021

If you want to stay in an atmosphere of marajuana then this is the place for you. Also they’ll happily cancel the 2nd night of your 2 night stay. And they’ll charge you 4 times! First and last time for us.

getrabsy