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Bonito y limpio hotel en Andover
Opinión escrita el 23 de Julio de 2017
Con la remodelación de una vieja granja, este hotel ofrece un servicio adecuado, limpio, en buena ubicación y a buen precio. El desayuno completo inglés está delicioso. El trato del staff correcto. A pocos Kms de Salisbury, Bath... etc. Recomiendo usar el filtro de camino más corto en el navegador si uno quiere salir de las autopistas y conocer el campo inglés, sus cottages y mansiones...
Opinión escrita el 5 de Septiembre de 2021
Toilets at the hotel will not flush, the plumbing system needs a good looking at, a complete nightmare. You have to feel for the poor cleaners that have to put up with someone elses ablution.
We wont be going to this hotel again.
A bit disappointing
Opinión escrita el 2 de Septiembre de 2021
For a Best Western hotel we were rather disappointed. The hotel needs a complete makeover both inside and out. The furniture in the bedroom was chipped and scratched and the carpet looked as though it would benefit from a clean. The staff were very friendly and helpful. The cooked breakfasts were very good but if you didn't want this there was a very limited choice.
Very pleasant stay
Opinión escrita el 25 de Agosto de 2021
This was our first stay at the hotel, after a 4 hour train journey. The staff were very pleasant and welcoming, and were happy to help us with any request that we had.
The hotel is approached via a beautiful tree lined drive, set in a picturesque location close to Ladies Walk. There was plenty of parking available at the hotel.
We were informed well in advance of our stay that the restaurant would be closed and this was not a problem for us. Breakfast was served daily and consisted of a wide selection of food.
The room was tidy and clean with a large TV screen, free Wifi and tea and coffee making facilities.
We thoroughly enjoyed our stay at the hotel and hope to come back again next year.
Friendly but noisy
Opinión escrita el 24 de Agosto de 2021
The staff were very friendly and helpful, despite me arriving after 1am. The room was clean and functional with a good tv and powerful hot shower and comfortable bed. So it did what I needed.
However, the walls are very thin and the room was NOISY. After arriving late I wanted to sleep in but hear people upstairs from 6:30am. The room was next to the staircase and I heard every step. And then housekeeping arrived around 8am and were noisy - chatting, laughing, singing, banging... Some was happy noise and it's nice if colleagues can have a chat, but this was right outside guest rooms with NO soundproofing. All I wanted to do was scream at them to shut up!! The singing was nice... In the evening someone in a nearby room (next door??) was talking until about 1am. I don't think they were talking loudly - it seemed like a normal conversation. But I heard every word.
All in all, the hotel is comfortable and clean and convenient to Andover but needs better soundproofing between rooms, and needs to warn housekeeping staff to keep it down to a dull roar in the morning.
Oh, and my room had an air conditioner but there were no controls to be able to turn it on - fan for both air circulation and white noise to drown out the talking.