Calificación por los huéspedes
Calificación de Viajeros
Perfil del Viajero
Resumen de puntajes
Calidad del sueño
Opinión escrita el 24 de Agosto de 2020
Just returned from a wonderful week at the Santa Marina hotel. It's a great place with stunning views, beautiful beaches and great food. What really sets it apart is the amazing service from all the staff, in particular Christina and Emmanouel who really went the extra mile to make our stay fabulous! Thank you so much for making our holiday fantastic and hope to see you again in the future!
Opinión escrita el 30 de Julio de 2019
Not very good. Food is very low quality. Even the tea is undrinkable, probably from tap water. Pool water is dirty , airconditioning works so-so but the 5th floor room ceiling has no heat insulation so absorbs all heat , ceiling is as hot as a pot. and there is not even a curtain at the balcony door so all sunlight is inside the room which makes the room like an oven. I dont reccomend.
Not for brits
Opinión escrita el 26 de Junio de 2019
Booked through on the beach, very cheap and wasn’t expecting five star.
Firstly, we were the only British couple on site. Later in the week one more couple arrived, but that’s it. Was completely outnumbered by hundreds of Russians and Ukrainians. I thought we were quite rude as a nation, but it really is nothing in comparison.
The room was alright. Not spectacularly clean, but not by any means filthy. Air con was hit and miss, which was tough when it was still 30+ degrees at night. Pool area was nice, and tended to be very quiet even with kids jumping and swimming. Be warned when they serve food you’ll be asked not to swim, as some tables are on the edge.
The food is completely tailored to them. There is a lack of variety, and it’s difficult to find anything remotely british. It’s buffet style with a range of cold meats and salad, and then three hot plates. One is normally a pasta dish, one tends to be rice, with just one being meat. Selection is limited. Lunch and dinner are basically the same. Breakfast is fairly full. Normally a type of egg is on offer, but one day there was also chicken nuggets for breakfast. We opted to eat out after a couple of nights in the hotel. Although one night there was cooked fish and chips which was actually very good.
All inclusive is a bit pointless. It’s for 10am TIL 10pm, after which you can’t get anything. We headed out most nights as 10pm just didn’t seem very late. Beer is on tap, but Pepsi and the like are all in bottles in a fridge. Frustratingly there is quite a nicely presented bar in reception, that wasn’t used or opened once during our time here.
The staff were very very helpful, especially as they spoke next to no English. Can’t fault them at all.
All in all not absolutely horrific, but far from spectacular. Location is perfect, with the beach a five minute walk, and also some shops and restaurants a similar distance,
If you’re looking for a quiet holiday in peace alone or as a couple it’s perfectly fine, but if you want a little more it may be a struggle.
Good hotel to stay with high quality breakfast
Opinión escrita el 14 de Abril de 2019
The rooms are good but the internet quality is poor.
It is near the beach and has a nice pool.
The best item was its breakfast. It was really good.
My room had a bathtub and it was good.
The hotel is somehow old and seems to need overhaul.
TV channels were very limited!
HORRENDOUS IS TOO KIND !!!
Opinión escrita el 12 de Abril de 2019
Where do we start , this is a late review but feel we need to let people know just how bad this place is as now we are in April and we are still horrified by this hotel.
On arrival at night we were desperate for a drink so asked where the bar was , NO BAR !!!! All inc and no bar !!!!! The only drinks that were available were lager in plastic bottles , vodka , gin and tonic , lemonade which were kept in a tall fridge in the back room !!!!!! They didn’t serve ice in your drinks unless you physically ask for it and then you only get 1 cube so in the hot temperatures you were having to neck them before the one ice cube melted !!!! The all inc restaurant ( I use the term lightly ) was more like a staff canteen , the food I seriously would not feed to my dog , there was no choice whatsoever and was the same rubbish everyday , they cater more for Russians and Germans !!! We were the only English there !!! Who eats mashed Potato for breakfast we asked ourselves ???? Everyone apparently !!!!! The staff were very unhelpful and aloof with us !!!! The hotel room was tiny with a balcony big enough for 1 person , there was a huge air con unit on the wall of the balcony taking half of it up and it made the loudest noise all day /night although we couldn’t understand why as it didn’t work !!! The room safe you could pick up and carry it around with you ! There is only one improvement I could suggest for this ‘hotel’ KNOCK IT DOWN !!! Seriously guys avoid this hotel like the plague , I don’t normally take notice of bad reviews but this one needs addressing , all you read about this is all true , some probably understated , it really is as bad if not worse than what you are reading !!!!