Hotel El Carmen

Starting at

$ 66

Reception
Reception
Room

TripAdvisor Review

Based on 309 review

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Property Location A stay at El Carmen Hotel places you in the heart of Antigua Guatemala, steps from Choco Museum and Central Park. This hotel is 0.2 mi (0.3 km) from Antigua Guatemala Cathedral and 0.3 mi (0.4 km) from Santa Catalina Arch. Distances are displayed to the nearest 0.1 mile and kilom...

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Property Info

Property Location

A stay at El Carmen Hotel places you in the heart of Antigua Guatemala, steps from Choco Museum and Central Park. This hotel is 0.2 mi (0.3 km) from Antigua Guatemala Cathedral and 0.3 mi (0.4 km) from Santa Catalina Arch. Distances are displayed to the nearest 0.1 mile and kilometer.
- Choco Museum - 0.1 km / 0.1 mi
- Central Park - 0.2 km / 0.1 mi
- Antigua Guatemala Cathedral - 0.2 km / 0.1 mi
- Las Capuchinas Convent - 0.3 km / 0.2 mi
- Antigua Guatemala Colonial Art Museum - 0.3 km / 0.2 mi
- Palace of the Captains-General - 0.3 km / 0...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Food & Beverage
restaurant
Reception services
Luggage storage
No cribs / beds for children availableAcrylic protection between customers and employees in the main contact areasContactless check-out availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedEssential workers only: NOIndividually packed meals availableNon-smoking establishmentHand sanitizing gel is provided to guestsLaundryTemperature measurement available to customersEmployees wear personal protective equipmentEmployee temperature is measured frequentlyFree parking nearbyimposition of interval between guests' stays 24 hours24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CFree wireless internetFrequently touched surfaces are disinfectedWheelchair access (there may be some limitations)Without elevatorsAirport shuttle (surcharge)Reception with wheelchair accessIn-room accessibilityContactless check-in availableSupport for excursions / ticket purchaseMultilingual teamShower room adapted for wheelchairsWheelchair accessible bathroomTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sPamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aTake in the views from a garden and make use of amenities such as complimentary wireless Internet access.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access.Take time to pamper yourself with a visit to the full-service spa.Take advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and barbecue grills.Enjoy recreational amenities such as a health club and an indoor pool. Additional amenities at this aparthotel include concierge services, wedding services, and a fireplace in the lobby.Relax and unwind with massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and wedding services.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional features at this hotel include concierge services, wedding services, Free self parkingTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and barbecue grills.Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourrestaurant

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    128

  • Very Good

    90

  • Good

    52

  • Reasonable

    22

  • Bad

    17

Travelers profile
  • Business

    16

  • Couples

    79

  • Solo travel

    30

  • Family

    87

  • Friends getaway

    69

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Great location & roof top

Reviewed 26 may, 2021

The roof top is fantastic and very enjoyable to have breakfast or work (as I did, see picture!) The hotel is charming and very well located in the center of town. The staff is nice - good if you speak Spanish m. I stayed in 2 different rooms. One was a little outdated, the other one was bigger and had a renovated bathroom- the second one was definitely better :-) I would stay there again. Good value/quality.

2601valm

Greatness in Antigua!

Reviewed 8 may, 2021

There are so many excellent things to mention about El Carmen Hotel. It is in a prime location that leaves you a block from the Central park and a couple of blocks from the Arch. So many great restaurants and bars located near by. The staff here is friendly and happy to help when asked upon. Walking into the courtyard and having free wi-fi to enjoy a nice coffee in a shaded area. The terrace upstairs allows you to have a great view while enjoying an included breakfast with your stay. The food is excellent and the staff that helps you enjoy your free breakfast is great. The rooms have A/C which is huge when it can get a little muggy and humid during the daytime in the right season. I was able to connect my firestick and let the kids enjoy disney plus on downtime, which was huge. The beds are super comfy. 100% coming back to this awesome cozy hotel.

I6469BHdavidl

Awesome Hotel and Staff

Reviewed 23 november, 2020

I just visit Guatemala for the first time and visit the Colonial City of Antigua! My wife and I stayed at Hotel El Carmen. The Hotel environment was wonderful and all the staff was very friendly and attentive. In addition the Hotel location was very convenient to explore everything around this city. Their breakfasts options were the best... Fruits and orange juice were always included and served before the breakfast was ready. Their coffee was excellent and always freshly brewed. I definitely recommend El Carmen to any visitor.

425olmana

Stuck in Guatemala

Reviewed 18 march, 2020

I had the pleasure of visiting Hotel Carmel while stuck in Guatemala after the president shut the borders due to the coronavirus. We are the only three staying at the hotel and these people have been perfect. They serve breakfast in the morning they’re opening the bar at night. They have been kind and courteous and respectful and overly sympathetic to our cause. They slashed the price in half because they know we’re stuck. If I ever get back here I will absolutely visit this place again the city is beautiful and I can’t say more about the staff here.

976DawnR

Good location, arrogant staff

Reviewed 27 february, 2020

When we arrived the man i the reception wouldn't let us in until we had paid the fee in full. But as we were unsure about what card to use we needed wi-fi to check the status of our accounts. The man was extremely hesitant to do this. We had to literally swear to pay a.s.a.p. to get the wi-fi password. This was a bad start of our stay at El Carmen, and one that we found rude and unnecessary. Apart from that, the hotel has a great location very close to the heart of Antigua, a good breakfast served on the roof terrance, and a comfortable bed. Our room was extremely small, but this probably varies from room to room.

Lars A