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Friendly staff, but the rooms was not the best
Opinión escrita el 19 de Septiembre de 2021
The staff is nice and friendly, but our room was not up to Courtyard standards. In particular, the bathroom was not in great shape. It seemed like maybe the entire room was renovated, but then the bathroom was forgotten. The paint and tile work were terrible. In addition, the mattress was very uncomfortable and there wasn’t a mini-fridge in the room. Overall, it was a disappointment.
Paper thin walls
Opinión escrita el 26 de Julio de 2021
The walls are paper thin. You can hear everything happening in the adjoining rooms. The hotel was fine otherwise, and the front desk people were super nice. But as a light sleeper traveling with a baby, i will not stay here again.
On the plus, it is right off the highway.
Staff was extremely nice and helpful
Opinión escrita el 11 de Febrero de 2020
I had a meeting in Bentonville (groundbreaking, I know) and arrived at the hotel at 12:45 am. The front desk staff was very welcoming and cheerful as if it was the middle of the afternoon. After a long day of travel, this was a happy surprise. The room was clean and comfortable, although the soundproofing wasn't great as I could hear the cars on the highway. When it was time to check out I was greeted again by a very cheerful face (Alyssa) that seemed genuinely happy to help. I travel for business often and the staff at this Courtyard location is as good as you will find.
A charge for breakfast, Really?
Opinión escrita el 11 de Decembre de 2019
Don't get me wrong, the hotel itself was great. Great staff, nice rooms. But come on WHO charges there guest for breakfast? Even super 8 s have coffee and cereal, muffins. Never again would I stay here.I need coffee and breakfast to start my day.
Opinión escrita el 21 de Novembre de 2019
I checked in here, staff was lovely. Went to my room and it was awful. Like it hadn’t been updated since the 70s and smelled like it. Refrigerator was loud and drowned out by the freeway noise - because you are right over the freeway. So I went to the front desk and told them politely that I didn’t want to stay there, and could they please waive any fees or charges? They agreed readily, apologized, and I went on my way. They sent me a $0 receipt. The next day, I got a bill for $232!!!!! Which is more than it should have cost even had I stayed for the two days I was booked. When I called they said the manager never should have agreed to waive the fees. But they did!!! Are you kidding me?? Awful rooms and even worse administration. The only highlight was the very nice manager working the desk, I just can’t believe they don’t empower their people to serve guests.