Hotel Excelsior

Starting at

$ 40

TripAdvisor Review

Based on 292 review

See all

Location The hotel is located in the centre of Asunción a few metres away from the commercial, financial and recreational centre of the city as well as its historic centre. There are numerous restaurants, bars, clubs and shops nearby. Links to the public transport network are about 200 metres away.

More details

Availability

Select the date of your trip

Property Info

Location The hotel is located in the centre of Asunción a few metres away from the commercial, financial and recreational centre of the city as well as its historic centre. There are numerous restaurants, bars, clubs and shops nearby. Links to the public transport network are about 200 metres away.

Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Pool and wellness facilities
PoolEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourTurkish bath.
Business Facilities / Facilities
Meeting Rooms
several
Elevator
Stores
Beauty Salon
Reception services
ConciergeLuggage storage
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tour24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourDry cleaning / laundry servicesEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourSmoking areasIn-room accessibilityBabysitting or childcare (surcharge)Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourMultilingual teamEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourWheelchair accessible bathroomTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Be sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sDon't miss out on recreational opportunities including an outdoor pool and an outdoor tennis court. Additional features at this resort include complimentary wireless Internet access, concierge serviceTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Pamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesPamper yourself with onsite massages or enjoy recreation amenities such as a health club. Additional features at this hotel include complimentary wireless Internet access, concierge services, and weddPamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake time to pamper yourself with a visit to the full-service spa. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. This hotel also features compliTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this resort include complimentary wireless Internet access, Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional amenities at this lodge include wireless Internet access (surcharge) and a fireplace in the lobbyTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesSpend the day on the slopes, or enjoy other recreational amenities, which include ski-in/ski-out access. This aparthotel also features complimentary wireless Internet access and tour/ticket assistanceTake advantage of recreational opportunities offered, including a nightclub, an outdoor pool, and an outdoor tennis court. Additional features at this hotel include complimentary wireless Internet accTake advantage of recreational opportunities offered, including a nightclub, an outdoor pool, and an outdoor tennis court. Additional features at this hotel include complimentary wireless Internet accTake advantage of recreational opportunities offered, including a nightclub, an outdoor pool, and an outdoor tennis court. Additional features at this residence include complimentary wireless Internet

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    75

  • Very Good

    149

  • Good

    50

  • Reasonable

    9

  • Bad

    10

Travelers profile
  • Business

    110

  • Couples

    38

  • Solo travel

    30

  • Family

    58

  • Friends getaway

    41

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Great Service and location

Reviewed 25 november, 2019

I stayed in the Excelsior Hotel between Oct 22 and Nov 3 of 2019 with my wife on a vacation trip. I have to say that the service of the people in the hotel was exceptional, from the front desk to well, I have to say that i did not find anyone with attitude or issues towards the guests. Gregorio at the bar with 30 yrs being in that hotel was a walking record of the people who had visited the hotel for years. Plus service with a smile. Jose at the front desk was always helpful, plus the service in our rooms was punctual and on point. For me and my wife, we found the structure of the hotel needing a renovation as the hotel is showing its years, nonetheless, our experience was fantastic and will stay there again. We walked everywhere from the hotel as adventurers we are. In front of the hotel, a mall and under the mall a supermarket. Several simpler options to eat, buy and satisfy the traveler mixing yourself on paraguayan's day to day was key for us. Not far away (a block maybe) a laundry where we took our dirty cloth and had it washed and folded for us for a very good price. A casino inside the hotel which always had a great ambiance. Nothing but great experiences for me and my wife. If you are into the adventure and looking for a fair price, and great service this is the place to go. I don't give it 5 stars because the facility needs some renovation, which I believe they are working on it now.

volky67

Nothing special

Reviewed 26 march, 2019

The hotel is very far from the modern life of Asuncion, it was not a good option. it is rated as 5 stars hotel but I will rate it as 4 stars. The hotel is very old and consumed a lot . people in the reception are friendly. Nothing special in Paraguay

mfwonders

Noisy and run down - stay out!

Reviewed 25 august, 2018

I had booked this hotel for a 7 nights stay based on their good reviews at TripAdvisor - and because it was located close to the institution I was to be working with. Arrived at 6 in the morning after zero sleep due to travelling and longing for a rest before starting working. Got horrified by what it really was like and left within a couple of hours. In brief: once upon a time this hotel was probably an elegant and classical one in the old city centre of Asunción. However, today it is just horribly run-down, rooms are spacious but very noisy, windows do not close entirely, beds are old and tired and the bathrooms just ugly. Staff at reception were OK and the amount I finally had to pay for cancelling my stay was acceptable. Looking around before leaving, it was obvious the worn-down character did not apply just to my room (at the 10th floor) but also to the facilities as such. This fact contrasts harshly with the score on Trip Advisor, which is entirely misleading. Also, talking to my Paraguayan friends somewhat later they were just stunned I had reserved at this place at all.

Pierre F

THE EXCELLENT EXCELSIOR SHOOTS ITSELF IN BOTH FEET!

Reviewed 21 november, 2017

By my reckoning, this was my 22nd visit to the Excelsior in slightly less than ten years, so they must be doing something right! Traditionally, this hotel had two mutually complementary restaurants: La Cabaña la Pascuala, located at street level, beside the swimming pool and strategically between the hotel proper and the Excelsior Inn and Il Pagliaccio, adjacent to the lobby and lobby bar. Each had its distinct ethos, La Pascuala serving gastronomically unremarkable Paraguayan food, with an emphasis on steak, whilst Il Pagliaccio served international food, with an emphasis on the Italian, as indicated by its name. The main attraction of La Pascuala was the excellent and constantly improving folk-lore show, which attracted probably more non residents than residents, whilst Il Pagliaccio was more suited to conversation and predictably was busier at lunch time. Both had separate street entrances. For some reason, Il Pagliaccio never attracted the volume of customers which it merited and was obviously not fully viable economically and it had been closed, ostensibly for re-decoration, during my two previous visits. It was a disappointment to learn from Paraguayan friends that it had recently re-opened as a “casino”. A casino, as the term is normally understood, it most certainly is NOT, being best described as a “slot-machine arcade”, something totally unsuited to a five star hotel, although I imagine that its presence may have already knocked off at least one star of the Excelsior’s cherished five. For some unfathomable reason, the carpets of the lobby bar have also been removed, perhaps in anticipation of an invasion of the great un-washed from the “casino”, the new tiled floor giving it the atmosphere more of an up-market public toilet than the bar of a world-standard hotel. Not content with this and for some reason totally devoid of logic, the seating capacity of the bar has also been reduced to a maximum of fourteen and that only by robbing chairs from the adjacent TV lounge and waiting areas. Whilst the remaining qualities of the Excelsior, on which I have remarked on many previous occasions, ensure that it still remains amongst my favourites internationally, I dread to think what further “improvements” are contemplated and can only hope that recent developments represent a temporary aberration!

Oddysseus

The excellent Excelsior continues to get better, proving that you can improve on excellence!

Reviewed 1 may, 2017

I recently completed what I calculate to have been my 21st visit to the Excelsior, over a period of nine years. The fact that I I keep coming back and find something new to praise after each visit speaks for itself. One small detail underlines and reinforces my attachment to this hotel. One day, on returning from a (very) late lunch, I discovered that my room had not been serviced, due to a stupid omission on my part to change the "do not disturb" notice on the door of my room for "please make up room". Within a short time of reporting this, rather shame-facedly to Reception, the room was not only completely serviced but a medium-sized bag of laundry had been removed and was returned washed and ironed within two hours! On the subject of laundry, although nominally it is supposed to be handed over before 10 am for return the same day, in my experience, it has invariably been returned the same day, regardless of how late it is handed over - I normally leave a bag on the bed when I leave the room, which is rarely before mid-day. I always incur a considerable amount in respect of "extras" as I use the hotel as a meeting point with friends, something which inevitably results in a substantial bar bill and for one reason or another I usually find myself either dining or lunching there, almost invariably with guests, half a dozen or so times in each visit. Being at my most anti-social in the mornings, I also almost invariably have breakfast in my room and because I travel as light a possible also incur considerable laundry bills. Nevertheless, the bill for "extras" is always less than I expect and after the most recent visit was also further discounted by 20%! I have fairly extensive experience of hotels throughout most of Latin America and Western Europe but the Excelsior beast them all hollow!

Oddysseus