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Opinión escrita el 15 de Septiembre de 2021
Room smelled like an ashtray. The odor was overwhelming. I reported the disgusting odor to the desk, but they did not have another room. I sat eucalyptus scented bath crystals in cups all around the room to cover up the nasty odor. In the morning, I put a please clean room sign on the door when I left this morning. The fridge was dirty and freezer was so built up with ice, it was unusable. The nightstand drawer had something sticky spilled in it. When I came back tonight, the room was not cleaned, and the cigarette smell was even worse. Again, I sat out bath crystals so I could tolerate the night.
I try to stay at Best Westerns whenever I travel because they’ve always been clean, well maintained and reasonably priced. But not this one! I won’t be back.
3 nights at Athens TX BW Hotel
Opinión escrita el 3 de Septiembre de 2021
Property was clean & well maintained. My room was very clean & nicely furnished. All appliances worked well. Fitness center was clean and nicely equipped. Pool was in good condition. Breakfast service was limited due to covid, but adequate. Staff was professional & courteous. Would not hesitate to stay here again.
Opinión escrita el 26 de Agosto de 2021
I travel regularly and typically stay at one particular brand which does not have a facility in Athens. We had stayed at this Best Western once before and had a nice first-floor room and encountered friendly staff. When we knew we would be in town a second time, we asked for the same room again, but were told we would have to call the day of the reservation to see if it was available. The day we were to arrive, we called between noon and 1:00 p.m. and were told the room had already been given to another guest (check-in is at 3). When we arrived, we discovered we were given a room on the third floor, and the desk clerk abruptly told us no other was available.
If they couldn't honor the specific request, they should have at least gotten us as close as possible. I have both mobility and balance health issues and the location of our assigned room made it difficult for me to enjoy our two day stay. In addition, the sofa in our room had a large, greasy spot and tears in the upholstery, and the carpet had stains I don't even want to speculate about.
I often make special requests when making a hotel reservation and am well-aware those requests cannot be guaranteed. However, in my experience, those requests are almost always honored. In fact, right off hand, I don't recall a time when it wasn't. To me, the experience we had here indicates either poor management, or an uncaring attitude about their guest. There is another national chain hotel in Athens and, after this experience, I will be going there in the future.
This really is the best place in Athens
Opinión escrita el 2 de Agosto de 2021
The room was clean and well appointed. The staff was very friendly. The beds were comfortable and the room was very clean. Coffee was available and the refrigerator kept our drinks cold. Good Place that I will come back to for a trip to Athens, Texas. So much to do there!
Couldn't be better
Opinión escrita el 26 de Julio de 2021
Considering I was staying in a rural area like Athens, this property is well above any other in the area. Very Clean. Great Rooms that look brand new. The staff were very helpful and breakfast was the best of any hotel I've stayed in during covid.