Based on 585 review
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This charming hotel is situated in Downtown. The null features a total of 160 160\. Those staying at this null may surf on the internet thanks to the Wi-Fi access ready to use on public areas. Residence Inn Atlanta Downtown offers a 24-hour reception service, so that guests' needs will be fully met at any time of the day or night.
Check-out ends at: 11:00
Business Facilities / FacilitiesBusiness Center
Tired and loud
Reviewed 4 september, 2021
Don’t stay here if you actually want to sleep. Atlanta car culture means they ignore all noise ordinances. Cars blast music so loud, your room sounds like a night club. At least in the 3rd floor. Might be better higher up. Room was run down. Fixtures falling off the wall (shower rod) Bathtub drain was very slow. Drawer handles were loose. Stove top was greasy. Furniture was dusty One TV remote had dead batteries. These are all easily inspectable items. Upside is that the staff is pretty responsive and friendly. Room was mostly clean except for what I mentioned above.
Worst hotel experience of my life!!
Reviewed 12 february, 2021
You have to park 2 blocks away. The room was so hot you couldn’t sleep and the pull out for the kids you could feel the springs in the mattress. Don’t believe me. Try it for yourself. You’ll be sorry.
Reviewed 1 january, 2021
This hotel is just okay. A big plus is that the staff was very helpful. Our first room smelled of smoke and they moved us without question. Because they worked with a pre-existing building, the suites are laid out in such a way that they feel cramped, especially for a family. We arrived at night and didn’t feel particularly safe, though a key is required to get into the building and up the elevator, making things safer once in the building. If I had been by myself, I would have been uncomfortable parking off-site (the only option) and walking back to my hotel. The fitness center is not well equipped with weights but has good treadmills. The grab and go COVID breakfast was pretty good. The proximity to the Olympic Centennial Park is a plus, but we would probably choose somewhere else next time.
Reviewed 9 september, 2020
Standard Residence Inn room. Smell of marijuana in hallway of 12th floor gave me a contact high. Paid extra for the breakfast, only to be told no breakfast because of Covid. Asked them to just credit the $16 extra I paid for the meal to my card and they refused, some BS answer about no breakfast was listed on their website (then why charge me for it). Wasn't going to argue with them over such a small amount. They said no valet parking because of Covid, then charged my $35 per night to self park in the garage a block away that was nearly empty on a weekend. Sounds of drilling early morning for construction nearby was maddening. VERY subpar for a Marriott product. Stay elsewhere!
I am extremely Happy! This is from now on my family Home away from home
Reviewed 1 february, 2020
I don’t know where to start . I checked in on January 31,2020 and the young lady Shasta was phenomenal. She gave us exceptional service. She made us feel right at home and like family. Need more workers like her. We will look for her every time we visit here in GA. From her smile to her elegant speech. We enjoyed every minute of our visit with her at the desk. Now as of this day Feb.1, 2020 Manager Williams took the cake. We was locked out of our room because our daughter put the inside lock on the door. Mr. Williams went above and beyond helping us. Until the matter was resolved he gave us a loaner room for all about 30 minutes. Even the gentleman who came and opened the door , he was so nice and polite and wanted to make sure our key was working and our daughter was ok. Please give all 3 workers a pat on the back and to help train those around them. Mr. Williams I pray that everything you touch Sir prosper. Sir thank you for going above and beyond. I will tell everyone I know ❤️ My family and I will never forget this. We are from Florida, a long ways from home. I will forever love this location . I have not seen exceptional service at any hotel/motel NEVER in my life until now. Please make some noise about this survey . People love to talk about the bad, but what about the good ? Mr. William we love you Blessings