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Disgusting Hotel - DO NOT STAY HERE
Opinión escrita el 9 de Septiembre de 2021
Worst, most filthy hotel we have ever stayed in. Tried to go somewhere else but no one had availability. For our room: filthy carpeting, stained couch, torn chair, dead bugs smashed all over the walls, hair in the bathroom and everywhere, curtain falling off rod, bed linens disgusting, stains all over the place. Had a "kitchenette"...it was DISGUSTING. There was grease all over the walls, cabinets, fridge and old food stains/drippings on the counter tops from the last guest...or guests. For the hotel: lobby is smelly and dirty. There are 15 rusted, old air conditioning units in the hallway leading to the elevator. Elevator is smeared with who knows what...too disgusting to even press the floor button. Front door glass you couldn't even see out of they were so dirty. Dead bugs on the floor.
One of our girls got bed bug bites!!!!!!! Front desk personnel were so rude and unaccommodating. Didn't even get the room we booked...brought it wo their attention and they said "too bad...that's the room you were assigned."
Trust me....DO NOT STAY HERE!!!
DO NOT STAY HERE!
Opinión escrita el 30 de Agosto de 2021
I wish there was a negative star rating to bring down the overall score for hotels like this. One star is too much for the conditions of this hotel.
My family reserved five (5) rooms here for a weekend getaway (average $150/night). While we were waiting in line to check-in, another guest asked if she could go ahead of us as she just checked in and now needed to check out due to the conditions of the hotel. Not a good sign.
Since we had pre-paid/no cancellation we proceeded with check-in. The entire process took an extremely long time and we were charged a different amount than what was stated on our reservation. They changed it but did not apologize for the error. It felt like they were trying to get as much $$ as they could for each room even though we supposedly pre-paid… NO BREAKFAST, NO COFFEE, NO HOT TUB
Next the room: There are no interior LOCKS/DEADBOLTS to secure ANY ROOM! My sister was staying in another room alone with her four kids and left because of security concerns (her kids letting themselves out or someone coming in while they were sleeping)! There were NO FIRE EGRESS emergency maps on any of the doors (safety & code violation!). One towel, shampoo, conditioner, soap for a two double bed suite (no apology when I had to go to the front desk for these standard amenities). Did I mention we paid an average $150/night for this? The disrepair and deplorable conditions continued. Broken door knobs, shower curtain, bleach and (blood?) stains on the carpet and couch, and best of all an air conditioner that could not be adjusted to avoid blowing air into your face while sleeping.
Onto to the pool, hot tub, and “workout room”: Hot tub and “workout room” were not usable. The hot tub was drained and the broken pool ladder was on the floor of the “workout room” which made the space usable. The entire pool deck needs to be resurfaced as paint chips are everywhere. No pool towels were provided and no apology was offered by the front desk staff regarding ANY of these issues.
Overall, I would like to give NEGATIVE 5 stars, if possible. I have contacted corporate and the fire department to complain about the safety conditions of this hotel. Learn from our experience and always read reviews. DO NOT trust the website to provide current photos!!! Lesson learned by us the hard way!
Do not stay here!
Opinión escrita el 16 de Agosto de 2021
The Hotel was horrible infest of bedbugs, dirtiest hotel, the manager don´t have any idea of service!, I need to change the hotel without sleep, be careful avoid pay more for you safety!.It was clear that not this room had not been cleaned in ages
Do not stay here
Opinión escrita el 14 de Agosto de 2021
This place was absolutely horrible. The dirtiest hotel I have ever been in. There were stains all over the couch. Bugs on the vanity. Hair in the shower. The room smelled as if somebody had been cooking Indian food in here for years. It was clear that not this room had not been cleaned in ages.The only reason we actually stayed was because we got back here so late after a concert and it was too late to really find anything else
Worst stay ever
Opinión escrita el 18 de Junio de 2021
Arrived at 10:30 pm and the lobby had a terrible smell. There were 3 diffusers on the counter trying to mask the odor! The workers were discussing how to get rid os smell. The elevator smelled like vomit and our floor smelled like marijuana! We put a towel at base of door to block smell but it did not work. There was a used toothbrush on our bathroom counter and hair in the sink. There were cigarette burns in carpet and supposed to be non-smoking hotel. We checked out the next morning and requested a refund for 2nd night reservation. It was a hassle. Mani at front desk refused at first; after much hassle, she agreed to refund for the night we reserved but did not stay. We never got the refund!, Choice hotel management should definitely give the manager some training.