Based on 8 review
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This Hawthorn Suites by Wyndham Detroit Auburn Hills hotel is in a quiet suburb close to the action, minutes from corporate campuses, shopping and dining. Just off Interstate 75, this lodging offers free parking, complimentary hot breakfast and complimentary wireless Internet access. Pick up last minute items in the convenient vending area and work out in the exercise center, both open around the clock. Refresh your wardrobe with the dry-cleaning and coin-op laundry facilities, and cook out in the outdoor grilling area. Take care of work details with our fax service, copy service, computer acc...More details
Check-out ends at: 11:00
severalFree self parking
Reception servicesFree self parking
Business Facilities / FacilitiesCoffee/Tea Maker
Reviewed 7 december, 2021
We have stayed at this location at least four times when it was Hawthorn Suites. Each visit was considered good to very good. With that in mind we booked a 2 night stay at MainStay Suites. The location is convenient, as it is between the 2 shopping spots that my wife likes (Somerset Collection and Great Lakes Crossing). I don't know if new ownership is responsible is to blame for this disappointing visit. COVID also has to have played a part as well. We had a room on the 2nd floor. Usually we stay on the top (3rd floor). On this visit we noted several things. The website lists cookware, dishware and utensils in the room details. Having a kitchen is fine, but without utensils and cookware, we were left with just the microwave and a refrigerator. For some reason the refrigerator compressor cycled on about every 30 minutes, making a knocking sound. During the first night of our stay I thought someone was knocking at our door. However, that wasn't the only reason(s) for not getting a good night's sleep. It didn't help that the bathroom faucet dripped every 10 seconds, or that a dog on the 2nd floor incessantly barked from 5 AM. Upon checking in we noted a used towel hanging from the back of the bathroom door. Complimentary toiletries was just a small bottle of shampoo. We woke up after the first night to see a police car by the front door. I guess it was due to the car break in that was a few spots from where we had parked. The usual decent breakfast was now just grab and go bags (yogurt, orange juice, granola bar or muffin) at the front desk. We have stayed at many other hotels in the past few months, and breakfast has usually been from the full range, and just what we ordered the night before. As for general housekeeping, the stairways and hallways were dirty on the first day, not so much on the second. The trash cans by the elevator were always full to overflowing, with bags on the floor. With respect to checking in and out, it was excellent. The person handling those responsibilities was wonderful.
Will NEVER stay here again
Reviewed 15 august, 2021
STAYED 8/14. Hotel seemed like a halfway house for men. Saw man outside with a beer at 9:30 AM Sunday morning. Saw other men hanging outside when I checked in Sat night. WHen I checked in there were no towels, and NO BREAKFAST, so website info not updated. Room DIrty and needed updating. Bed was comfortable. That was only positive item.
Reviewed 31 july, 2021
Where do I start, dirty overflowing garbage can at elevator,? Dirty...DIRTY carpets and flooring. The room.. holy shi#!. Fingernail clippings by garbage can, dirt/crumbs/ filth on counters, table tops in drawers , fridge. WTAF hair in sink ....too late to find another place, or deal with staff that allows this. We'll survive. DONT STAY HERE
Very nice place to stay
Reviewed 22 january, 2021
I have been staying here long term. I have enjoyed my stay and I find the hotel to be clean and well maintained. The staff is always polite and helpful and Jennifer(manager) is a delight to deal with.
" Very Pleased"
Reviewed 21 january, 2021
Very professional Staff, utmost accommodating and guests are truly treated like family. Having had an extended stay. I can only express positive feedback about this hotel. Always spic an span clean room, great laundry facility, Property is well maintained, Prompt Snow removal and salted walk ways. The snow removal company kindly, asked to help clean the snow off my car. Kitchen is stocked with everything needed if i choose to cook a meal. Restaurants within minutes away and great promotional values. Conveniently located close to the highways. I recommend staying here short or long-term. Nothing compares to quality service. That says it all ...... Thank You !!!!