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Enjoy all the University of Texas area has to offer. This 4-story hotel is also just minutes from Downtown Austin/ the 6th Street entertainment district/ Barton Creek Mall/ and the State Capitol. This Red Roof Inn offers the convenience of being just 7 miles from the Austin Bergstrom International Airport on I-35.Interior corridor building with 4 floors/ 2 elevators. Featuring outdoor pool open all year round/ 24 hour coffee service/ OnCommand and Free WiFi.
Check-out ends at: 11:00
Pool and wellness facilitiesOutdoor Pool
Excellent staff, pet friendly and good location!
Reviewed 2 december, 2021
I was visiting relatives for a few days over Thanksgiving, traveling solo with my little old dog. I didn’t require a handicapped accessible room, but I’d had recent back surgery and stairs would’ve been tough. I explained my situation to Suzanne (front desk) and she was great! She gave me a first floor room with close access to an outside door. This made it very easy to get to my room and take my dog out for walks. Lots of grass around the property, as well as a nice grassy pet relief area (complete with waste bags). Property is very clean and well maintained. My room was spacious, clean and quiet, with a fridge and microwave I frequently used. The entire staff was always friendly and helpful. Couldn’t have asked for better :)
Reviewed 23 november, 2021
I stayed at the Red Roof Plus+ on October 22. My son woke up to find a BEDBUG on his pillow and bites on his hand (with photos to prove it, but the manager wasn't interested in seeing them). We found another one on the bed. We checked out promptly. It was the weekend of the F1 race and there were no rooms in the city - we ended up paying $750 for a room at another hotel (trust me, I wasn't trying to scam the hotel). I requested a refund of our stay. The manager, Juan, wasn't working that weekend and didn't call me as promised the following week. I called him and he said he was looking into it. Then he went on a three week vacation (I kept calling and they said he'd be back on 11/19). I called again today and left a message and I still haven't heard back. Terrible service and management. And I still don't have my refund. I wouldn't recommend this hotel to anyone.
Reviewed 19 november, 2021
I stayed 15 days which was a huge mistake but I prepaid and I had been a redicard member for more than 25 years!!!! They told me on check in in that they would only clean every 3 days so I greed because I got long term rate BUT I only received cleaning 1 time they said we are sorry but no adjustments!!!! Bumped it up to Vice President but that was 2 days ago
Superb customer service.
Reviewed 29 october, 2021
The staff customer service was very accommodating, genuinely friendly people with above and beyond service. The front desk lady even helped my girlfriend with her suitcase as she saw that she was taking care of me . We really appreciate you guys. The only issue was with the toilet but they had maintenance come in and check it out. Temporary fixed the issue but I would recommend you guys giving it another inspection. Other than that would highly recommend to anyone.
Reviewed 28 september, 2021
We decided to stay the night in Austin on Sept 25th to attend an event. When we returned we found ROACHES in room #231. We spoke to Angel at the front desk who didn't seem to be having a good night but he switched us to room #434 which was a little more decent, aside from the floors were visibly not mopped in a while. The elevator had graffiti carved in the walls, the paint is peeling off everywhere and there were trails of food in the hallway. I'm not sure who's managing this hotel but it clearly needs A LOT of help. I wouldn't recommend anyone staying there.