Residence Inn Austin Northwest/The Domain Area
Starting at
$ 164




More details
Property Info
Check-out ends at: 11:00
11301 Burnet Rd, Austin, TX 78758, USA - Austin, Texas - U.S - 78758
Property Amenities
Check-out ends at: 11:00
Guest rating
TripAdvisor
Travelers rating
Excellent
53
Very Good
17
Good
2
Reasonable
3
Bad
3
Travelers profile
Business
39
Couples
14
Solo travel
3
Family
16
Friends getaway
2
Scores Summary
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Hotel Double Charges. Be Careful.
Reviewed 27 december, 2021
We are very long time clients of Residence Inns and have stayed at many across the country. It pains me to say that this particular hotel charged us for a hotel stay that was prepaid via Expedia and the hotel has yet to refund our money. We have been promised our money several times and the charge still hasn’t been reversed. Beware of staying here.
Fern J
Great place to stay!
Reviewed 28 november, 2021
We stayed here while visiting with family for Thanksgiving. My room had a full stove w/ oven. I was able to entertain family comfortably. Great staff, great customer service. Nice, clean, accommodating. They also offer breakfast in the mornings. I will definitely stay there again.
angelaoH2149JE
No parking.
Reviewed 24 may, 2021
An interesting experience this past weekend. The staff was top notch, room was excellent and breakfast & attendant very good. Now the bad. There is practically no parking. My instructions were to park anywhere just don’t block in anyone. We had to forgo going out or we would have to park at a bank nearby.
H131SRericl
Horrible Customer Service/Zero Professionalism
Reviewed 30 december, 2020
Reservations was made, requested early check-in, totally understand that it is not a guarantee. Arrived at the Residence Inn clerk informed me room was not ready, but I would get a phone call once ready. I received the phone call at 2pm. Arrived at 2:20 only to be informed by the same clerk that the room was given to another guest. The manager Carmen started in a nasty condescending manner that early check-in is not guaranteed, which I was well aware. Manager did nothing to resolve the situation. I canceled entire reservation, and will not be using Marriott in the future if this is how they treat customers that have been loyal for year's. The end!
Zeroproblems54
Comfortable Room With Street Noise
Reviewed 15 november, 2020
The hotel and room was comfortable and staff, friendly. The bed was comfortable and walk-in shower convenient. The only drawback was the street noise from vehicles. The location though is ideal and next to the Domain.
JDSoui