Sleep Inn & Suites Austin North - I-35

Starting at

$ 91

TripAdvisor Review

Based on 228 review

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Dream better at the Sleep Inn and Suites Austin North - I-35 hotel in Austin, TX near Austin Convention Center and Round Rock Medical Center. This smoke- free hotel is near destinations like Hawaiian Falls Waterpark, Dell Diamond, University of Texas at Austin, the Austin City Limits Music Festival ...

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Property Info

Dream better at the Sleep Inn and Suites Austin North - I-35 hotel in Austin, TX near Austin Convention Center and Round Rock Medical Center. This smoke- free hotel is near destinations like Hawaiian Falls Waterpark, Dell Diamond, University of Texas at Austin, the Austin City Limits Music Festival and Virginia College. Enjoy amenities like free hot breakfast, free WiFi, free parking, indoor heated pool and a 50-guest meeting room. We also offer guest laundry facilities and a business center with copy and fax services. Guest rooms include HDTV, refrigerator, microwave, desk and coffee maker. A...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

several
Elevator
Pool and wellness facilities
Indoor pool
No cribs / beds for children availableNo rollaway / extra beds availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedEssential workers only: NONon-smoking establishmentHand sanitizing gel is provided to guestsLaundryEmployees wear personal protective equipment24 hour receptionFree wireless internetFrequently touched surfaces are disinfectedDry cleaning / laundry servicesWheelchair access (there may be some limitations)The use of a mask is mandatory in the establishmentIn-room accessibilityMultilingual teamFree breakfastShower room adapted for wheelchairsWheelchair accessible bathroomTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and a picnic area.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 spa tubs, a 24-hour health club, andTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and an arcade/game room.Enjoy recreational amenities such as an indoor pool and a fitness center.Treat yourself with massages, body treatments, and facials. You''re sure to appreciate the recreational amenities, which include 2 indoor swimming pools, a 24-hour health club, and a waterslide. AdditEnjoy recreational amenities such as an indoor pool and a 24-hour fitness center. This Art Deco hotel also features complimentary wireless Internet access, a fireplace in the lobby, and tour/ticket as

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    129

  • Very Good

    72

  • Good

    18

  • Reasonable

    2

  • Bad

    7

Travelers profile
  • Business

    45

  • Couples

    64

  • Solo travel

    15

  • Family

    66

  • Friends getaway

    13

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Horrible customer service!!!!!

Reviewed 19 february, 2021

Due to the weather from the arctic blast we were unable to make our stay. This terrible excuse for a hotel could not waive a cancelation fee. We have beem without water or powee since Monday. Lots of roads are still not driveable. Will never book again with them!

Dean011020

Dirty Towels, Blood on comforter, Greated with Hostility

Reviewed 23 july, 2020

Not surprised GM Shan Patel used this platform as a sounding board to lie and create a canard after responding my review. I stayed at this hotel 8 times in 56 days and not valued for my loyalty. I was forced to wait about 5 minutes in a foyer between 2 sliding glass doors with no ventilation and unable to get into the lobby in the 100 degree heat calling the front desk with my cellphone and ringing the intercom for the desk person to let me in a reservation I made over an hour before. I was greeted with anger and hostilities by the front desk person when I checked in. My room had dirty towels and a dirty comforter with a blood stain on it. After going to to the manager the next morning getting no resolution I said, I would never stay there again and dealt with Choice Hotels and got my compensation. In response to Patel's false narrative that was on here, I had many conversations with him about bad guest. He said, they never respond anymore to negative postings. No one cares. That is a lie. He has in the past and he did with mine. Patel says, I constantly complained about the walk-in showers. I mention it once. There were problems with dirty towels that felt like sand paper and brought them to the desk. Patel says, I was in between two doors for less than 3 minutes and never proved it. He lied about the temperate outside and time of day as he was not there. It was 100 degrees outside as I looked at my phone weather app when I was calling the front desk and it was not late at night. It was hot in the foyer. I was about to walk out to the parking lot when the rude woman came out of a room. Patel lies it was discussed several times the night clerk was in the laundry room. Fact, it was once with the other manager that I told I will never come back again and Patel. So your statement Patel I am no longer welcome has no merit and stupid and no guest will never come back after treated horribly. There was no thorough investigation he Patel says. Patel lies when he says the night clerk was showing acknowledgement waving her hands. It was not her hands. She threw her arms in the air in an angry manner after I put my hands up in the air like what's is going on? I did it right back like what? She then retaliates throwing her arms in the air again an abrupt angry manner giving me an dirty look. When I got to the counter I said, I don't appreciate your unprofessional attitude. She says, "There was no exchange." I said, I am going to speak to Mr. Patel. She said, "Go a head. I encourage you. I tell them everything." After that, I knew it was her word against mind and you said, you have no audio at the desk. The camera is not on her face only on the customer and the other manager said there was no camera at the location her coming out of the laundry room. Just on me at the sliding glass door. Patel managed hotels are cheap and don't give refunds. When your manager would not give me a refund I dealt with Choice Hotels. They gave me points equivalent to a one night stay there. Your desk person created a hostile environment that was more than a minor wait not me. She was station at the desk and with her aggressive behavior. You are short staffed and make clerks do laundry. Patel lies saying I was using bullying tactics without backing up his statement. After I got my free stay with Choice, I called Patel two days later just to hear Patel lie and not respect our rapport. Lastly, Sleep Inn were fine and financially penalized for this incident. I have two recorded conversations with Choice Hotels Guest Relations confirming you were and it was put in your file along with the other 9 complaints that I can prove. As part of that conversation moving forward done through Choice Hotels, they request I have send a screen shot to them to validate your canard you wrote. You were the one who bullied me when you broke this website's management Response Guidelines Respectful of Privacy: No speculation as to the identity of the reviewer. Personal information that may be used to identify an individual is prohibited which you did by posting my name.

WanderlustTrail

Horrible staff

Reviewed 18 march, 2020

Front desk person who was a asian lady would not honor choice employee right and showed horrible hospitality in general to try to resolve the problem. Asked many different questions for employment verification and still was not satisfied. Would recommend NO ONE stay at this property. Stay at the comfort suites 2 miles down the road

535pranavp

Great place and best breakfast

Reviewed 16 december, 2019

Clean place and very friendly staff...was in town for business and will be staying here next time in area...best part of my stay was breakfast, they actually have real eggs, I highly recommend this place.

Jacko22112

Very hostile hospitality Services

Reviewed 9 december, 2019

FD person was unkind when we tried to check in with Choice special rate. Never advised this unkind hospitality services! Even my wife was with her daughters, she was explaining about reservation, Sam Patel who was FD person didn’t listen! Very bad attitude.

441umitp