Heide Spa Hotel & Resort

Starting at

$ 100

TripAdvisor Review

Based on 99 review

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The 4 star superior TOP CountryLine Heide Spa Hotel and Resort with its elegantly designed equipment creates a welcoming atmosphere. Due to the wonderful setting in the middle of the moor-lands, it offers you lots of outdoor activities. The direct connection floor leads you the different relaxing an...

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Property Info

The 4 star superior TOP CountryLine Heide Spa Hotel and Resort with its elegantly designed equipment creates a welcoming atmosphere. Due to the wonderful setting in the middle of the moor-lands, it offers you lots of outdoor activities. The direct connection floor leads you the different relaxing and activity areas of the Resort. All rooms are equipped in a modern style. From the minute you walk through the door the pleasant atmosphere will become your sanctuary far away from the pressure of the modern world. All rooms provide TV with radio, telephone, safe, mini bar and internet access. The b...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Pool and wellness facilities
PoolOutdoor PoolTurkish bathIndoor pool.
Business Facilities / Facilities
Meeting RoomsSteam roomBusiness Center
several
Elevator
Reception services
Luggage storage
Acrylic protection between customers and employees in the main contact areasThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedEssential workers only: NOIndividually packed meals availableNon-smoking establishmentHand sanitizing gel is provided to guestsLaundryEmployees wear personal protective equipmentMasks available to guestsIndividually packaged meals available for breakfast24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CBicycle rental on siteProtective clothing available for guestsFree wireless internetGloves available to guestsFrequently touched surfaces are disinfectedDry cleaning / laundry servicesWheelchair access (there may be some limitations)Coffee / tea in common areasIn-room accessibilitySupport for excursions / ticket purchaseMultilingual teamHealth clubFree breakfastShower room adapted for wheelchairsBar / LoungeWheelchair accessible bathroomCon bicicletas de alquiler y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también una terraza y jardín donde sentarte a contemplar el paisaje. EncoPamper yourself with a visit to the spa, which offers massages and body treatments. You're sure to appreciate the recreational amenities, including a spa tub, an outdoor tennis court, and a sauna. AddPamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aCon bicicletas de alquiler y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también una terraza y jardín donde sentarte a contemplar el paisaje. EncoTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aPamper yourself with a visit to the spa, which offers massages and body treatments. You're sure to appreciate the recreational amenities, including a spa tub, an outdoor tennis court, and a sauna. AddTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless Internet access andTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access.Take advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake time to pamper yourself with a visit to the full-service spa. This lodge also features complimentary wireless Internet access and concierge services.Pamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aPamper yourself with a visit to the spa, which offers massages and body treatments. You're sure to appreciate the recreational amenities, including a spa tub, an outdoor tennis court, and a sauna. AddTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and an arcade/game room.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services. This hotel also features a picnic area and barbecue grills.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. This farm stay also features concierge services, an arcade/game room, and a fireEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. This cottage also features complimentary wireless Internet access, wedding services, and a picnic area.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You''re sure to appreciate the recreational amenities, which include 2 spa tubs, a sauna, and a fitness centeNumber of buildings/towers - 1Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. This hotel also features complimentary wireless Internet access and concierge services.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional features at this hotel include a television in a common area, tour/tiHealth club

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    42

  • Very Good

    30

  • Good

    16

  • Reasonable

    6

  • Bad

    5

Travelers profile
  • Business

    26

  • Couples

    34

  • Solo travel

    7

  • Family

    9

  • Friends getaway

    10

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

4 stars ??

Reviewed 12 october, 2021

A little amazed by the 4-stars. Restaurants on the spa side as own only half board restaurant. On the spa side, a few, some of them full or just snacks on the other. Otherwise a clean hotel. Good lights in the room and toilet. The bed and bedding are not comfortable, in addition to the second bed sheet splashed.

heikkih722

Amazing

Reviewed 4 september, 2019

We were there with 20 family members, had lots of fun in the pool, the breakfast was outstanding and it was perfect for the cycling route. The rooms were very clean and comfortable. It lacked nothing.

nahariyya

Clearly not a place for you as a family

Reviewed 26 july, 2019

...and not an exclusive “spa resort” either. We were a family of three who booked a double room. We booked a double room as our little girl is 4 years old and sleeps with us in hotels. We’ve done that all over the world with no issues. This place wanted us to book one more room as we were not allowed to be three in the room! So not only twice the cost, but not allowing a small child to sleep with her to parents is really low and inflexible! If this wasn’t bad enough, they handled it in an extremely cold and arrogant way. Knowing a little bit about customer service, you know that you can actually give a pleasant experience being nice and understanding even though you might have a bad message or a rule you cannot bent. They did everything but!! They treated us like a cash machine in a rigid system of rules and robot-like receptionist. Not giving a damn about anything else but their own rules. A very bad way to handle this situation. It is definitely not a way to excel in customer service towards people who come to have a nice experience. I can really not recommend this hotel - definitely not for a family, but not as a spa hotel for a couple either. Many nice pools and two kids pool (go figure ;-), but not a spa feeling. However I will recommend the restaurant with the beer garden. Nice food and friendly staff. Thanks. I hope this was useful for you as a traveler - and maybe as a hotel you want to consider your rules, but most of all, and most importantly, how you train your staff to handle these rules.

Elisabeth U

Clean, confortable & excelent spa facilities

Reviewed 15 january, 2019

Modern, clean, confortable hotel. Staff is very efficient and friendly (not all speak english, although many are fluent in russian). Had the opporthnity to try the restaurant formdinner - service was fast , efficient and friendly. Food was very tasty, fresh ingredients and plenty of options. Menus are available in different languages. The spa facilities are huge and excellent - several diferent pools for adults and kids, indoor and outdoor, jacuzzi, sauna, sauna bar... with plenty of saina methods and locations - the best i have seen. Staff is very helpfull but in the pool area they didnot speak english at all. Only minus i notice on my entire stay is that there are no sleepers available on the room... therefore you cannot walk to pool area already dressed to swim. Plus: free parking area, fast speed internet connection and good quality breakfast. All major credit cards accepted.

Rui C

At Mühlenstube Restaurant and Biergarten

Reviewed 29 april, 2018

I was there with friends and it was the worst experience. The waiter working there on the 29.04 was extremely impolite, he ruin our experience there and leave us with the feeling of never coming back! It is a pity that the image of the hotel (which is very good) get affected by people like this waiter from Mühlestube. There’s not much to do in Bad Düben and that place looked promising so we were planing to spend our evening there but in the end was a complete disappointment.

IanHerreraC