Based on 3753 review
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This hotel is located in Barcelona's Ciutat Vella district, next to the ancient Teatro Colon. Guests have excellent public transport options close by, with two metro lines found 300 m from the hotel. The establishment's innovative design and modern facilities are spread over 5 floors. Guests have a choice of 92 rooms in total. There is a terrace on the top floor where guests can relax and enjoy the spectacular views of the port of Barcelona, the Columbus monument and the mountain of Tibidabo. Conference facilities and Internet access are available for business travellers. The rooms include sle...More details
Check-out ends at: 11:00
Reception servicesConciergeLuggage storage
ehhh...only a place to sleep, sh*t, and shower
Reviewed 26 november, 2021
Good location from La Rambla and checkin was easy and fast. Plus we checked in earlier than the 2pm checkin time. Only cons were that the wifi was extremely spotty and for tourist wifi is life. 2nd the beds move easily and when they are doing service you hear the beds scratch against the floor early in the morning. I would suggest them putting them on rollers. The last day we were there it poured all day and we needed to get some work done (which we couldn't do because of the wifi), nor could we watch tv since there were roughly 5 channels available.
Not a bad stay overall
Reviewed 26 november, 2021
Decent hotel overall. Room spotless and the shower absolutely first class. The only thing that spoiled our experience, were the pillows. They were the thickness of a padded envelope. I asked reception twice on two separate occasions for extra pillows. They said the hotel was full and they had no spares. Bollox. I eventually went out and bought my own. The area surrounding the hotel has got worst since our last visit. The shop opposite, is hit and miss whether it’s open. The other further up makes his own prices up. There’s a big police presence outside, not due to bad behaviour, but they use the cafe down the side of the hotel. When walking to Las Ramblas, be careful of the corner by the first main road. There are a lot of people off their heads on ‘spice’. I would return, but I would bring my own pillows.
AMAZING HOTEL CLOSE TO RAMBLA
Reviewed 14 november, 2021
Stunning hotel, well positioned, very close to Rambla. Rooms are clean and the staff was super nice and helpful. Bed was extremely comfortable. A perfect hotel for your stay in Barcelona. Possibility to leave the baggage under lockers.
Worst experience ever!
Reviewed 31 october, 2021
As the staff knows, the safe in our room was not working the day we arrived (tues oct 26th). We had only put our suitcases in the room when we became aware of this problem. As the staff was still checking other customers in, I asked to be given another room with a functioning safe. I checked that there were rooms available with hotels.com, booking and lastminute, but the employee lied and pretended there were no rooms available. Since that day, we had to wait at reception every time we needed to go out to leave our computer and other valuables in the hotel’s safe. Yesterday (saturday Oct 30th), we got our things back from the hotel’s safe and this morning we saw a dent on the outside of the brand new laptop computer, which no longer opens smoothly. We just went down to reception (sunday 31st Oct at 11h15) and we were accused by the staff of being responsible for the damage. We asked to see the video images from the hotel safe and to be given the hotel’s insurance details to put a claim forward, but we were told that management could not be contacted before tuesday at no specified time. Tuesday is the day we are leaving. This matter will not be left as it is, and we will not accept this situation nor the staff’s laissez-faire attitude, lies and accusations. We will demand compensation for not being able to use the room’s safe and for the cost of fixing the computer. Should they choose to ignore this matter, we will be exploring legal ways.
Reviewed 30 october, 2021
the room was sparkling clean. there wasn't any trace of dust. The bed was super comfy. Also, the reception was super nice and helpful. they gave me directions, called a taxi for me and helped me with all of my questions. The staff there speak English, Spanish, French, Catalan and probably way way more so they're more than able to help every guest! I will definitely come back.