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Muy buen hotel en el centro de Baton Rouge
Opinión escrita el 18 de Agosto de 2016
Está situado en el corazón de Baton Rouge. Un hotel muy cómodo, limpio, con habitaciones muy acogedoras y camas extraordinariamente cómodas. Tiene desayuno. Corresponde a la calidad de un buen Holiday Inn Express. Recomendable.
Dependable Holiday Inn.
Opinión escrita el 6 de Septiembre de 2020
Good location, within walking distance to Old State House Museum. Decent (but small) room, good front desk staff, no complaints. Near the Mississippi River, good view and nice Riverfront park. We like Baton Rouge.
Staff was excellent! Hotel was horrible!
Opinión escrita el 16 de Junio de 2020
First I want to say Linda was great!
Where do I start? My son went to use the bathroom in our room and could not get out. They have installed barn doors and the door would not open from the inside. My other son and I had a really hard time opening the door from the outside. We decided it wasn’t safe to be in a room where you couldn’t get out of the bathroom. Linda at the front desk was great and moved us to another room, unfortunately the new room was much smaller than our original room. When I went to use the toilet paper the paper holder fell off the wall. It was just dangling on there. The tub was peeling and gross. The bedside lampshades had stains all over them. The toilet was so close to the vanity that you could not sit on it without touching the vanity. The hotel is in a great location, but is in poor condition, and not maintained and it shows. I would not recommend this hotel, it’s just ewww!
Above & Beyond Employees
Opinión escrita el 23 de Marzo de 2020
I stayed here during a conference. The hotel room left a little to be desired in ways of space and lighting, but it was very clean upon check-in. What really made my stay exceptional were the staff that I encountered.
Upon arrival, I was greeted by Ms. Wanda at the front desk. She was very sweet and accommodating, especially since I arrived well before the standard check in time. She was able to get me in a room, (thankfully not on the first floor), within 10 minutes, and it was only 12pm. Thank you so much for helping out a weary traveler!
The other staff member that I thank should really be praised for going above & beyond was De'Andre. Around 9pm the night before my departure, I asked the front desk if they could direct me to the nearest ATM so that I could leave a tip for housekeeping the next morning. De'Andre was nearby and overheard my request. He offered to personally escort me, as it was late and he did not want me to get lost, and possibly wander into a bad part of downtown on my own. Believe it or not, chivalry is not dead, especially in this beautiful city! Thank you so much for your kindness and respect.
Please avoid this hotel
Opinión escrita el 24 de Novembre de 2019
We had a confirmed booking at the hotel, they decided to sell the room to others at higher prices. We arrived at the hotel the lady at the reception Ryan was extremely rude. When we requested for the manager they informed us that he or she is not available. We have travelled the world but never faced such disrespect. We highly discourage you to stay at this hotel.