Based on 13 review
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With a stay at Holiday Inn Beaumont East - Medical Ctr Area, an IHG Hotel in Beaumont, you'll be within a 15-minute drive of Ford Park and CHRISTUS Southeast Texas - St. Elizabeth. This hotel is 3.6 mi (5.7 km) from Port of Beaumont and 6.4 mi (10.3 km) from Lamar University. Make yourself at home in one of the 160 air-conditioned rooms featuring refrigerators and microwaves. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries ...More details
Check-out ends at: 11:00
Reception servicesSafe box
Hit or miss
Reviewed 9 october, 2021
The hotel seemed nice enough and the few employees we encountered were courteous, but beware some employees and especially Karlee?, some managers on duty and the general manager. We had our credit card charged for unauthorized rooms and the hotel claimed we used it and stayed the night and dirtied the room. Managers no help. They won’t give any direct numbers and won’t give any names. We had to go through our bank to try and get money they stole. You may have a nice stay, but be extra careful.
Holiday inn Express supporting criminal activity.
Reviewed 25 august, 2021
I helped a lady and son by getting them out of the rain and off the streets for one night. I put it on my credit card but told the clerk I didn't know them and I could barely afford one night to help them. She assured me she would make note and nothing else would be charged to my card. The next day another charge came through for another night I contacted navy Federal and cancelled my credit card. Nevertheless a few days later the two charges one for $149 and one for $114 turned into $939 and $387 charge on my card. I contacted my bank and started a dispute and my bank ask me to contact holiday inn Express so I talked to a manager Karli and a general manager named Khalid each one would say talk to the other until I arrived at the hotel and Karli told me she wouldn't do anything for me. But while I was there another clerk tells me in front of Karli the front desk manager that Judy and Jamal are known criminals. How or why would a business of this standard would charge up my credit card knowing these two are criminals and their name is completely different than mine which is on my credit card. My bank had cancelled my card at $149 & $114 but this holiday inn because it was pending from the first day recalculated the charges knowing the card was cancelled and forced more charges through them pending transactions. Knowing these people were criminals and they did this. I believe we all know who the criminals are here. Starts at the holiday inn Express...
Comfortable room and friendly staff
Reviewed 10 august, 2021
We were just passing through and needed a room for the night and we were happy with the Holiday Inn. The front desk was welcoming. The room was clean and comfortable. Those complementary coffee in the lobby the next morning was a nice touch.
I’m confused about the rating they have on Google.
Reviewed 13 april, 2021
Yes the hallways were hot. Also, customer service was not great. I’m a very friendly person, always say hello, thank you, so on. They didn’t thank me, they didn’t greet me, they looked at me like I was bothering them. I’m not sure if it was because of my race or if that’s the norm. I’m supposed to be going back due to my dog’s illness but I’m probably not coming back to this hotel. I’m disappointed, because it wasn’t just one person. It was three different people. If there is a next time, due to the proximity of this hotel to my needs. I will make sure to write down the names of the very unpleasant employees. Hopefully by then, I catch them on a good day.
Reviewed 15 november, 2020
Hot no A/c in hallways, which is what I think caused the whole hotel to smell bad. Room was somewhat clean but had what looked like mold growing on the ceiling in the corner. Likely do to the lack of a/c in the halls. Also the a/c in our room did not work well. Seems like with the smell this hotel has moisture issues. Staff was not friendly.