Información de la propiedad
Check-out hasta las: 11:00
1401 E Us Highway 67, Big Lake, TX 76932, USA - Big Lake, Texas - Estados Unidos - 76932
Comodidades de la propiedad
Check-out hasta las: 11:00
Calificación por los huéspedes
Calificación de Viajeros
Perfil del Viajero
Resumen de puntajes
Calidad del sueño
Opinión escrita el 19 de decembre de 2022
My number one choice hotel when travel, never have any problem with best Western In Big lake. Overall excellent comfortable. This is one of our favorite hotels. We have stayed here multiple times and it has always been a great experience. The location is great, lots to do. I highly recommend this hotel
Good stay and location for me
Opinión escrita el 30 de octubre de 2022
It was clean with enough electrical outlets and towels. These are often a problem but not here. Very friendly reservations and check in. Breakfast was the typical not much to brag about but it was a starter for the day. Parking was good and well lighted.
Very friendly staff & clean
Opinión escrita el 4 de febrero de 2022
I slept great! The bed was comfy with nice new appearing linen. The room was very very clean. The staff was wonderful. Great location right off the main highway with a few decent local restaurants nearby. I will stay here again!
Quick overnight stop for nature viewing
Opinión escrita el 30 de agosto de 2021
Big Lake was located well as we were bird watching in the area, as we wanted to be close to Mertzon the next morning. The hotel was clean, quiet, well-appointed and appeared pretty new. The room with a king bed was roomy, with a sofa and desk chair. Well-lit also. Next time I'd ask for a room away from the highway as there was some noisy truck traffic, but we did not notice it after about 10 p.m. We did not eat breakfast but it looked fine and well-stocked. Check in and out were quick.
Jane F T
Best western big lake
Opinión escrita el 17 de agosto de 2021
Upon arrival I was not greeted and employee sat on her phone until I got up to the front desk... this was a common habit upon all the employees here. No one was ever standing up ready to help anyone. They hid behind the corner on their phone... During my 3 night stay I had to get 4 different keys because they kept NOT working!- and they weren’t put up against electronics to deactivate them.. I stayed in a king suite and there were stains on the sofa bed, toilet paper had barely any on it and there were poop stains on it. I went downstairs after noticing it and asked for a different roll and two more towels to fit my family of 4. Girl didn’t really acknowledge the fact the room was not clean. We also did not have a sticker that other doors did that said cleaned and sanitized for your protection.. and that was clear! Cleaning services were never offered the entire stay and they were very loud cleaning other rooms and slamming doors.. Also not happy I spent 400$ and prepaid for this hotel so it wasn’t able to be cancelled. We drove 5 hours to be with my working husband and the pool was broken and ICE cold and maintenance never showed to look at the issue. So my kids were VERY upset and I was upset with the cost and talk about being able to swim and not get to when we got there. When I asked about the pool issue the employee snapped an attitude and said idk what to tell you there’s no one I can call and idk when maintenance is coming it’s been broke for weeks. This would have played a big role in staying at this facility.