Based on 478 review
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The hotel is located in Big Rapids, Michigan just minutes from Ferris State University. The hotel is also convenient to historic downtown Big Rapids, local shopping, restaurants, major businesses and industrial parks. Access to the Muskegon River and Riverwalk is within 10 minutes providing opportunities for boating, fishing, canoeing, tubing, hiking and biking. The hotel features an indoor pool and whirlpool, fitness center, business center, guest laundry and our complimentary hot breakfast. Room amenities include a 32inch flat screen TV, mini-fridge, microwave, coffee service, hairdryer, iro...More details
Check-out ends at: 11:00
Pool and wellness facilitiesPoolIndoor pool.
Reviewed 18 october, 2021
We stayed here for the weekend and i wish we hadn't. The bed was insanely uncomfortable. My back/neck was super sore for the rest of the trip. The tv was a joke. It was small and completely fuzzy, you couldn't even see the picture. The people above us walked back and forth throughout the day and night and you could here everything including The water running and toilet flushing non stop. It was the worst hotel we have ever stayed in. Our hotel keys stopped working the second day. We were outside trying to get in with food etc and ended up having to go around front and try which was also a fail. We than got new cards at the front desk with no explanation as to what was up. We went back to our room and guess what..... Still didn't work, went back to the front desk again and finally were able to get back into our room. The breakfast was just ok. Had coffee, frozen jimmy dean sandwiches, cereal, fruit, waffle maker (some pre licked by a child whose mother put it back afterwards, not the hotels fault but still part of this terrible stay. Meijer is located right across the parking lot if you forget or need anything but other than that i would not recommend staying here at all. We will not be returning ever.
Very comfortable stay
Reviewed 1 october, 2021
We asked for a ground floor room, since my bad knees hate the stairs. They confirmed that, as well as mentioning that they had an elevator. Staff was friendly, and at breakfast the next morning, I even heard the front desk person offer to help an elderly man who was carrying breakfast items up to his room. Our room was clean and comfortable, and I appreciated that even the TV remote was encased in plastic, The only odd thing was that there was no fan in the bathroom, but the hostess told us it was a problem when they updated the rooms, and somehow the wiring for the fans was not working properly---she said they were working on this. Our room said "handicapped accessible", so we knew the door was wide, etc., but the beds sat so high that I don't know how a person using a wheelchair could have hoisted himself up high enough to climb on the bed. I am tall, but still sort of had to "jump" into the bed. Another interesting factor was that there was no grab bar in the bathroom, no raised toilet seat, and the toilet paper was a very awkward reach. All in all, the staff was courteous and the breakfast room spacious. If we travel that way again, we'll certainly consider staying here again.
Great choice in Big Rapids
Reviewed 23 september, 2021
So we booked last minute and thankfully found a room. The price was reasonable compared to similar hotels. Everything was clean and the check in process was easy. The room was clean, well kept, quiet. Would come again.
Will definitely stay again!
Reviewed 26 july, 2021
Our experience was nothing but positive! We stayed at Country Inn & Suites for 2 nights recently. It is very conveniently located and I have nothing but positive to say. Upon check-in, Noah was working the front desk and was very nice. The room was very clean and comfortable. We will definitely stay at Country Inn & Suites again when visiting the Big Rapids area.
Nice quite hotel
Reviewed 8 july, 2021
The very welcoming atmosphere when you walk in. The girl that checked me in had a nice personality and seemed to enjoy her job. When you open the door to your room it smelled fresh and clean. The room has a fridge and microwave and safe. Good wifi signal. The beds were comfortable and the room was quiet. The shower could use an update but that pretty minor and barely an issue. Will defiantly be back.