Residence Inn Billings

Starting at

$ 186

TripAdvisor Review

Based on 264 review

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This charming hotel is located in Downtown. The premises count with 92 welcoming 92. null can make good use of the wireless internet connection available at the public areas of the null. null may contact the reception desk any time during the day.

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Property Info

This charming hotel is located in Downtown. The premises count with 92 welcoming 92. null can make good use of the wireless internet connection available at the public areas of the null. null may contact the reception desk any time during the day.

Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

several
Elevator
Pool and wellness facilities
Indoor pool.
Reception services
Luggage storage
The establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningNon-smoking establishmentHand sanitizing gel is provided to guestsLaundry24 hour receptionBicycle rental on siteFree wireless internetDry cleaning / laundry servicesWheelchair access (there may be some limitations)Coffee / tea in common areasThe use of a mask is mandatory in the establishmentReception with wheelchair accessIn-room accessibilityMountain biking nearbyMultilingual teamQuick checkoutFree breakfastWheelchair accessible bathroomEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and an arcade/game room.Take time to pamper yourself with a visit to the full-service spa.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sPamper yourself with onsite massages or take in the view from a terrace and a garden. Additional amenities at this Colonial bed & breakfast include complimentary wireless Internet access, concierge seTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and a picnic area.Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and tour/ticket assistance.Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services. Getting to nearby attractions iTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and an arcade/game room.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreational opportunities offered, including an indoor pool, a spa tub, and a fitness center. This hotel also features complimentary wireless Internet access, a fireplace in the lob

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    160

  • Very Good

    54

  • Good

    29

  • Reasonable

    8

  • Bad

    13

Travelers profile
  • Business

    45

  • Couples

    69

  • Solo travel

    15

  • Family

    98

  • Friends getaway

    11

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Room Types May not be Guaranteed

Reviewed 29 november, 2021

I’ve been staying at the Residence Inn in Billings for nearly a decade and, up until now, had been consistently satisfied with my visits. Even though I reserved a 2 bedroom suite for my latest stay, on arrival we were informed the 2 bedroom suites were no longer available. In place of the 2 bedroom, we were offered 2 separate 1 bedroom suites — which were not attached — for the same rate as the original reservation. Wanting to stay together, we opted for a single 1 bedroom unit and were eventually given a nicely reduced rate after it was clear we weren’t pleased with the situation.

 It’s a bit of a puzzle why and how the hotel determined to give up our 2 bedroom in particular. Not that it means much, apparently, but we have Marriott Titanium Elite status. Perhaps the Residence Inn staff felt it was at least an equal trade? They might consider that some families may not appreciate spending their vacation apart in separate (not even attached) hotel rooms and might consider such an arrangement a downgrade. We didn’t get the impression the staff treated our reservation change as an exceptional situation, so perhaps this is not an unusual occurrence? We just wish the staff would have reached out to us in advance to work with us or even assured us that this was totally not normal and would not happen again. Or, they could do like the airlines do when a flight is overbooked and ask for volunteers willing to give up their seat (room) in exchange for a bonus (Bonvoy Rewards Points?). 

I guess shortly before check in for future stays I would triple check the Marriott reservations web site to confirm there are still rooms available in the same room category as on my reservation. If there are none, I would consider canceling and looking at other lodging options in Billings.

LynnFromTheWest

Disappointed

Reviewed 27 november, 2021

Been here 3 weeks. No hot water for shower. Had to buy straps for my bed because the sheets don’t fit the mattress. They have a basketball court where kids play late at night and keep everyone up. Breakfast is edible. That’s about the only positive thing I can say.

Songo S

Great Place! We loved staying here!

Reviewed 26 october, 2021

This is a clean, quiet, friendly well kept hotel. The room had a well equipped kitchen with an ice maker in the frig, dishwasher and everything needed to cook meals. The bed was very comfortable with nice linens. The bathroom was stocked with plenty of towels & wash cloths. The shower has body wash, shampoo & conditioner. Not the the cheap stuff but great quality. Coffee and tea was available in the breakfast area around the clock. We did enjoy yummy breakfast. We would highly recommend this hotel!

grangemont

Excellent customer service, value, and accommodations

Reviewed 28 september, 2021

My entire experience booking and staying in a two bedroom/two bathroom suite for a short stay at Residence Inn in Billings was an excellent experience. The representative at the Inn who assisted me was pleasant, knowledgeable and provided exceptional customer assistance for a reasonable value. She listened to and provided the exact accommodations specific to our needs...since there were two adults and a teenager wanting separate bedrooms and bathrooms in a nice venue. I called to notify the Staff of a late arrival on the start date...the Staff shared the room was ready and waiting for me...again a very pleasant experience. Upon check-in there was no waiting...the Team Member was very pleasant, had all the details taken care of...we were provided the keys and directions to the suite. The suite was amazing and so much more than we expected or hoped for...very clean, many upgrades...fireplace...TVs in every room, nice comfortable and clean furniture, beds, bathrooms...kitchen was stocked with coffee, tea, dishware and flatware. The showers and faucets water pressure and temperature were awesome, drains all worked well. Check-out was very quick as well and the Team Member very pleasant. I try to stay at 5 star when possible ...this experience exceeded the 5 star venues I have stayed at before. Very pleased with the Staff, the location (quick trip to airport and close to very nice dining - We enjoyed dinner at the Windmill), excellent accommodations. I have family north of Billings and in Bozeman and will be vacationing to other areas in the state and I HIGHLY RECOMMEND this Inn. EXCELLENT!!! Thank you to the Entire Team Members at Residence Inn by Marriott Billings for making our stay VERY enjoyable. We felt very pampered and didn't want to leave and will DEFINITELY stay here our next trip!! Cheryl

cherylcT1421FK

40 nights later... a great review

Reviewed 16 september, 2021

I've called this Residence Inn my home for most of the summer, thanks to a temporary assignment from my company. I've spent at least 40 nights here. My company gives me a lot of choice in booking hotels, and there are many good options in Billings. But I keep coming back to this hotel for several reasons: 1) clean and consistent room quality, 2) quiet rooms and campus, 3) free breakfast, 4) good location on the west side near lots of big-box shopping and restaurants, 5) friendly easy-going staff. Each room has its own kitchen, with a full-size refrigerator, stove, dishwasher and microwave. The furnishings are clean and well-kept. My only wish for improvement is that this hotel would return to a full pre-COVID breakfast, with fresh scrambled eggs and other protein. There is still plenty of selection including the waffle maker, fresh oatmeal, yogurts, cereals and breads. But the egg selections are prepackaged and warmed. Hopefully soon, they'll get back to full operations on this. BTW, there are other breakfast options nearby, including an IHOP a few blocks away. Highly recommend.

Chip M