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Buena opción cerca de Stuttgart
Opinión escrita el 6 de Junio de 2017
Si buscas un lugar cerca de Stuttgart donde no te tengas que preocupar por el aparcamiento esta es una buena opción. El hotel está bien, con habitaciones correctas, propias de todos los Mercure. Los empleados muy amables y serviciales. Desde luego si esperas un hotel céntrico o con facilidad de llegar al centro sin tus propios medios, este no lo es. Pero como digo, tiene fácil salida a todos los lugares.
Las quejas negativas solo pueden venir dependiendo de lo que pagues por él. Yo lo obtuve a muy buen precio, me pareció un hotel estupendo. Si hubiese pagado su precio de tarifa oficial, me hubiese parecido un atraco. Lo mismo pasa con el parking, es urgente que este aparcamiento sea gratuito, ya que por zona y tipo de hotel debiera serlo.
Josep Maria HD O
Opinión escrita el 1 de Novembre de 2015
Lo peor para mi es la ubicación, ya que está un poco en medio de la nada y cada vez que pides un taxi la espera es de 15 o 20 minutos mínimo.
Las habitaciones están limpias, no son muy grandes pero tienen todo lo necesario. Camas cómodas.
Baño funcional, con buena ducha y buenas amenities.
El desayuno para mí es mejorable en la variedad.
Worst experience in Mercure Hotel
Opinión escrita el 17 de Agosto de 2021
Quite below our expectation, and what we usually get in a Mercure Hotel.
- Bathroom was quite old. Refreshment to be considered. The bed was however comfortable and bed sheet OK.
- The lift in the hotel, the carpet especially was dirty.
- Restaurant was closed. No breakfast available in the morning. A free coffee machine , running out of everything ( milk powder, coffee ) has delivered to my daughter a kind of hot mixture yet to be analyzed.
All 5 of us agreed to consider it has been our worst experience in a Mercure hotel.
Definitely not even close to a 4 stars hotel - pictures misleading
Opinión escrita el 26 de Septiembre de 2020
Very old structure more similar to a motel than to a 4*, the swimming pool doesn't exists anymore, same for the gym and where breakfast is not served during the weekend (in the website it was clearly stated that breakfast was included in the price paid, but not compensation was given), the sauna was not accessible and the lounge bar was closed. The reception is not even open 24h, there is no code or card to access the building; they leave a door open from behind as a workaround but theoretically everybody can enter the building. What's more?!
We found a 0.25L bottle of water for free in the room, which was supposed to be enough for 2 people…speechless.
Unbelievable that nobody informed me about all these deficiencies before confirming my booking.
If I had known, I would have never ever booked there.
Unbelievable this is rated 4 stars and definitely not what I expected from Mercure brand.
Flashback to the 80's
Opinión escrita el 29 de Julio de 2020
I guess this hotel is OK for business traveler where the boss is paying but definitely not for leisure. One expects a certified 4 start Mercure, which are great hotels, but in reality it is a badly maintained franchise that seriously needs refurbishment. The rooms are old, dusty, moldy and the TV and other accessories date from very long ago. The hotel page says (said, the manager took it off during my sty, after I pointed it out) there is a swimming pool but this was a hole filled with gravel. This is now covered with sand and rebranded as a "beach bar" (I have to see the bug that will breed under there after the first rains). I booked a rate which includes the famously great Mercure buffet breakfast but ended up getting 9euro priced "happy meals" for breakfast meaning I paid considerably more for breakfast because I prepaid. When I complained later a manager said they did have a buffet as well, which is a lie as it was never served and I was told very clearly I will have to settle for the paper bag happy meals. The parking booms are broken and the parking card machine seems to have been run over. While there is free parking on the street, the hotel still had the audacity to want to charge me for this unsecured parking. The only positive was the one manager, that ended up putting me in the hotel next door (art hotel anna), which apparently belongs to the same owner but which IS well maintained and modern, unlike his Mercure franchise. I stay at Mercure often but this is not worthy of being called a Mercure hotel. At half the price, with a 3 start rating, maybe OK for work travel.