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TripAdvisor Review
Based on 1140 review
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This luxury spa hotel is strategically located in one of the most exclusive areas of Bogota, which has the best restaurants and entertainment venues. Two shopping centres are a 20 minute walk and the international airport is 19 km away. This family-friendly establishment has one tower block with 237...
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This luxury spa hotel is strategically located in one of the most exclusive areas of Bogota, which has the best restaurants and entertainment venues. Two shopping centres are a 20 minute walk and the international airport is 19 km away. This family-friendly establishment has one tower block with 237 rooms and another with 91 apartment-style facilities for longer stays. All rooms have either a balcony or a terrace, and are equipped with an en-suite bathroom. The building has access for the disabled and some rooms are adapted to cater for their requirements. The establishment also has a business...
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TripAdvisor
Excellent
641
Very Good
331
Good
102
Reasonable
36
Bad
30
Business
584
Couples
224
Solo travel
72
Family
152
Friends getaway
66
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Reviewed 16 October, 2021
This was a more than solid hotel in many ways. The rooms were spacious and beds were comfortable with an ultra modern bathroom. The building was attractive and in a good location. The breakfast was fantastic! The staff was extremely helpful as well. Only cons were some of the floor boards in the halls and doors showed signs of wear and they will need updating. The other con is the reservation thing to use any of the facility such as pool and gym. This is just silly and inconvenient to the guest. It’s pure theater. Overall, i highly recommend.
Anthonyj24
Reviewed 23 December, 2020
Do not put your money into this hotel, if you don't use they will rob you. I always stayed in this hotel once in Bogota. I spent 6 month in the city and I made a 3 month plan with the gym. Due to the pandemic they closed completely. I asked for the money for the month that I didn't use back and they told me there is no refund. Even as a fixed client the were very unpolite (Miguel Gonzales to be exact) and just robbed me away my money. If they keep the money from long time customers can you imagine what they do with providers, laundry and cleaning products? I will never stay on this hotel ever again.
fernandoscdias
Reviewed 20 October, 2020
Horrible experience with the COVID pandemic! Is not compulsory for guests to wear a face mask inside the hotel were a lot of guests without face masks!!! Unbelievable!!! Staff were using mask but there is no point if guests are not using anything at all!!! I saw a lot of people today without mask coming and going from a meeting room inside the hotel!!!
anapI6837HY
Reviewed 24 March, 2020
We stayed three nights at the Casa Dann Carlton Hotel & Spa. Although we didn't realize the difference when we booked it, we were in the "apartment" side of the property which meant we had access to all of the facilities but did not include daily housekeeping. Our room itself was huge - a full bedroom with a king sized bed, a full bathroom, large hall with closets and a separate sitting room. The location was very convenient to the many bars and restaurants of Parque 93. I'd recommend it.
lynnel161
Reviewed 21 March, 2020
Casa Dann was thoroughly high quality at a reasonable price. Awesome breakfast. Easily looked after things like airport transport and directions to attractions. Hotel and rooms very clean. Top quality all around.
Nathan K