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Opinión escrita el 28 de Decembre de 2020
great place,commendable service,tranquility appreciated,
Goodfood,courteous and accommodating staff..thanks most of all to ms hanil.; enjoyed touring the whole place riding in the lovely bmw golf cart,the lobby is elegant and our rooms are so spacious,so comfortable
Opinión escrita el 13 de Marzo de 2020
THIS HOTEL HAS NOT RETURNED MONEY THEY OWE US AND IS NOT RESPONDING TO EMAILS. Details below:
When we were checking in it was required that we provide a c£500 credit card deposit to make sure any room expenses were covered. This is not a problem, we provided it. When we checkout, our room expenses come to c£200 and we are assured the remaining £300 will be returned within a matter of days.
It is now months later, the money has not been returned and they are not responding to any emails or phone messages left at the reception. This is effectively theft.
Other than that, a decent stay.
Perfect place for me and my wife
Opinión escrita el 8 de Marzo de 2020
I was looking for a relaxing stay in Boracay and I am not a fan of crowds and vendors.
The Auhana was the perfect place for me and my wife.
Initially, when my spouse told me that this was in Station 3 - I was a bit skeptical at the service and prepared for the crowd. But it was the total opposite, the five star treatment was refreshing. The resort also did not allow walk-ins or day tours.
The staff was so accommodating, polite, and made our stay stress-free.
One of the plus points for me is the exclusivity, unlike some resorts in Boracay, the amenities like the gym and breakfast buffet were only exclusive to checked-in guests. All the other facilities were also exclusive. We truly appreciated that we were secure and safe.
During our whole stay, we barely left the resort since everything was there; GREAT food, the pools, and the famous white-sand beach was a few steps away from the resort, and to top everything off, the service was just A+.
The Auhana in Boracay is a gem and perfect for couples like us who wanted to get away from the city. We will book again in the future.
The Auhana Resort Boracay
Opinión escrita el 19 de Febrero de 2020
This is my first time writing a review! I have been to several resorts and hotel , and I can highly speak up about the Auhana! From the time we were picked up from the airport , the ferry ride , shuttle , reception , the staff ,at the breakfast , the pool . Everyone is so accommodating, friendly, very polite, helpful and everyone is bubbly and smiling at you all the time! And we were surprised and flattered that we were upgraded for panoramic view ! I just want to express my sincere thanks and appreciation for everything! I have been in customer service in the financial industry for over 20 years! And you guys went above and beyond, and have exceeded my expectations! I would definitely recommend you to all my friends and colleagues in Canada and US, and of course here in the Philippines
Vacation at The Auhana
Opinión escrita el 18 de Febrero de 2020
Special occasions for us mean spending time with family and splurging on travels. Even with the coronavirus scare and all, we've already planned our Boracay trip and booked our stay at the Auhana many weeks back. So, we went ahead and pushed through.
It's our first time to stay at the Auhana but not in Boracay. We've gotten the hang of staying at different hotels here, usually in Station 1 or Station 2.
We chanced upon the Auhana while checking out new places to stay in, the Station 3 location is not our usual go to, but we decided to give it a try – and it turned out to be a truly five-star experience for us.
The room was spacious unlike some other rooms that we've tried, big but with bulky furniture around. The Auhana room is big enough to accommodate us and our 2 kids, and from our room there's a balcony where you can get a view of the beach, and shell shaped pool which makes you want to go out and swim or simply spend a day under the sun.
The staff were friendly and welcoming, they were very attentive with our requests and inquiries. As for our food, our booking came with a breakfast buffet, and the buffet had lots of choices from asian or continental, which was especially favorable for me since our kids tend to be picky with food. The rest of the day was spent either at the beach or beside the pool, and and there's this staff (i forgot his name) who kind of checks on us if we need anything and would greet us when we pass by him at the halls which for me seems very personal, unlike other hotels we've been to.
Our vacation definitely was filled with pictures, they even have this chapel where you can have pictorial. The homey luxurious feeling makes you want to stay or come back. I'm not sure if people are not into traveling now, but my family is happy we went ahead with the trip (with the necessary virus precaution in some places, of course)
It was zero worry and all vacation feels at The Auhana – From the food, staff, room to the view.