Calificación por los huéspedes
Calificación de Viajeros
Perfil del Viajero
Resumen de puntajes
Calidad del sueño
When so much potential falls so flat it really is sad
Opinión escrita el 17 de Julio de 2021
When I was 8 years old I was walking through the BLM desert behind my home with my sister and I found an abandoned hotel. We explored it and I thought even then that it was so cool. Fast forward 40 years when I saw that the very hotel that I had remembered had not only been saved but had been beautifully remodeled and open for business I immediately altered an upcoming trip to California to allow me to spend a couple of nights in Borrego Springs to relax and enjoy the amazing pool and quiet peace.
Let me first say that this is a beautiful hotel. It has great international style Mid Century Modern architecture and the famous "Palms" are just incredible as they sway in the desert breeze. It also it nice that its a small boutique hotel as more an more we are used to the XYZ by XYA generic hotels that are becoming the norm everywhere. And most of all the Pool is just incredible.
For those who don't know Borrego Springs is tiny town. Tiny might be not strong enough of a statement. No stop lights, just a couple small family owned restaurants as small grocer so if you plan a trip here, especially in the very slow summer season don't expect much choice or many options in town. In the other 3 seasons there is a little more choice and a little more to do like hiking, rental of XUV's and other things. I chose to visit in the summer so I knew it would be quiet. That was what I wanted. I knew there would be enough in town for me.
Here in starts the trouble. I understand that there are many travelers including myself who are concerned about COVID and where limited contact options are a plus. Personally, things like housekeeping don't enter your room are good. But just because people don't want lots of physical contact it doesn't give a hotel operator an excuse to abandon their property.
When we arrived at the property in the late afternoon (about 4:30pm) we were surprised to find no one working. There was a large envelope with laminated cards taped all over it sitting on 2 towels. On top was my name. Inside along with keys was a document listing all the rules.
We had some trouble lugging our stuff through the main building out to the patio. Down stairs and around to pool to get to our room because all the doors to the pool and property were locked with rusty padlocks. It turned out we could have used a back door on our room but with nobody to show us or help, well we didn't know. I want to add that during this whole time it was over 115 degrees .
The first night there were a couple of other guests at the property and mostly they kept to themselves but the next morning when they checked out were alone.
And for the rest of our visit it was that way. I understand that I property owner has no control of the occupancy of the hotel and actually I didn't mind no other people it was cool. But, its another thing to no have anyone working at the property.
By that night as the dark desert nigh started to close in, it started to get a little creepy. A totally dark hotel totally isolated in the middle of the desert with no homes near it in a town that only has a handful of people in the middle of a huge empty valley.
The pool lights were working and so the place was creepy and very dark. What if someone got hurt? What if there was a rattlesnake bite (not unheard of in this area). Of is someone had a heart attack? It was really spooky.
That next morning, someone who I guess worked there showed up for about 15 minutes with 2 paramedics to show them the property and move a couple of chars around the pool. She never welcomed us to the property, didn't ask if there was anything we needed, or even say hello. She just complained that someone had moved t he chairs and disappeared.
In addition to the abandoned nature of the hotel, was the fact that it desperately needs some work. The buildings themselves are beautiful but they need to be fully remodeled inside. We were in one of the 2 casas next to the pool and they were dirty, run down and the decoration was in no way modern or in line with the rest of the hotel. The pool was also filthy as well as the hot tub.
there is a chain link fence next to the deep end of the pool with a cover over it. It covers (I peeked between the crack) a broken, weird staircase down to "room" by the pool" It really should be fixed and this ugly dangerous thing should be fixed.
After my visit I really started to dig into other guest reviews and I noticed that I wasn't the only one with the same experience. I saw that the owner regular replies to guests who complain that there is no staff with "well due to COVID we can only staff to 3pm)"
Proactively, I understand how in the pandemic we need to expect a change in the amenities that hotels provide and I also am understanding that in a town that all but rolls up the sidewalks from June - August I shouldn't expect things like the restaurant being open or there to be someone selling food poolside but I don't think it is unreasonable to expect someone onsite at a hotel to assist guests and in case of emergencies.
If this place spent a few dollars to remodel the rooms and got someone to actually staff the place it would such a gem epically for someone looking to get away and I mean really get away. Sitting in that beautiful pool in the desert breeze really was magical.
I really hope they fix this place up because it really could be something special
Unique spot for a quick escape
Opinión escrita el 6 de Junio de 2021
The reviews of this hotel are all over the place, but we had a very positive experience for a one-night trip from San Diego. We were looking for a hassle-free quick trip away from crowds, and we didn't want to spend a lot, so this place was perfect for us and our 14 year old daughter. The prices should tell you that this isn't a full-service luxury resort. The location is beautiful and remote, tucked up against the mountain on the outskirts of Borrego Springs. Self service check in was no problem. The front desk isn't staffed after 3pm. We had one issue, and someone answered our call and then showed up promptly to fix the issue. Room 4 is a remodeled king room - very nice with a comfy bed and excellent pillows and plenty of space for a rollaway. The pool is huge and the scenery around it is lovely. Because the property is so small, you have a chance of having the pool all to yourself, and at dusk or in the evening it's so peaceful. The night sky from the property is amazing. We enjoyed the pool to just ourselves in the morning too. For dinner, we picked our food up from Red Octotillo and enjoyed it on the patio overlooking the pool. Even though it had been a very hot day, eating outside was very comfortable. We hope to come back in the winter when the steak restaurant is open and there's live piano in the lounge.
Omg....what happened to this place
Opinión escrita el 18 de Mayo de 2021
I needed to cool off. I was so looking forward to this pool and jacuzzi. Its disgusting. 9sm no one cleaning it.
Last time I pulled dead kangaroo rats out of the pool.
Only 1 coffee creamer for my coffee.
It won't let me upload any pics. Says they are too large. I will.post on Yelp.
Quaint and serene
Opinión escrita el 10 de Mayo de 2021
This is not the Ritz Carlton, nor would one be expected in the middle of the Anza-Borrego Desert. We stayed for a long weekend while several family and friends were camping at the nearby campground. An easy walk between the two.
Hotel was very quiet even on full occupancy days; our room (#12) a bit dated but clean and comfortable with a functional kitchenette; bedding and towels were pristine. Appreciated the eco-friendly bulk soaps but would have been nice to have body lotion as well. No room service due to covid but everything worked and staff were very friendly and responsive to requests.
Opinión escrita el 8 de Mayo de 2021
This place piqued our curiosity when we stopped by to look at it last year while in the area. First, the saying “you get what you pay for” comes to mind. It is one of the lower priced lodging options in town. They have about 12 rooms and two casitas.
The rooms need some TLC & could use new carpeting & replacement of: tattered & dirty throw rugs, sagging curtain rods, door locks (practically falling off their hinges), lampshades & bed skirts. I can picture a group of college kids partying here & being quite happy. The positive features of the room (#10) is that it is spacious, has a couch and chair to sit on & the bed is comfortable.
The lobby and pool area are kept up very well. The Olympic sized pool has two little water spouts, a kiddie pool & custom tile reading “The Palms”. The location of the former diving board still has the original engraving of names of original owners (1947) in the cement! There is also a unique shaped jacuzzi. There is also an art gallery on site and they provide good quality bike rentals which is nice as they are located near the state campground.
I like the fact the owners have tried to maintain the mid-century charm of the place. It does have a popular restaurant on site (trout dinner is superb) which has great outdoor ambiance & beautiful views. The big surprise was the entertainment—a pianist performed inside & he was phenomenal playing Gershwin’s “Rhapsody in Blue” & also sang soprano while performing which floored everyone who was listening! I also like the history of the grounds & think it’s cool Marilyn Monroe & Clark Gable & other famous yesteryear Hollywood celebrities used to stay here (read the history). This is one of those places that leaves you feeling impressed with a very unique experience. Don’t let the condition of the room color your overall opinion of the hotel for in the end we enjoyed our stay very much & we would gladly return in the future!