Embassy Suites by Hilton Boston at Logan Airport

Starting at

$ 168

TripAdvisor Review

Based on 2966 review

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Please excuse our mess as we undergo renovations to improve our guest rooms. We apologize for any inconvenience caused during the hours of 8am-5pm.COMPLIMENTARY Full Breakfast Buffet! COMPLIMENTARY Evening Manager's Reception. COMPLIMENTARY 24 Hour Shuttle Service to Logan International Airport. ALL...

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Property Info

Please excuse our mess as we undergo renovations to improve our guest rooms. We apologize for any inconvenience caused during the hours of 8am-5pm.COMPLIMENTARY Full Breakfast Buffet! COMPLIMENTARY Evening Manager's Reception. COMPLIMENTARY 24 Hour Shuttle Service to Logan International Airport. ALL Two Room SUITES. Next to Logan International Airport. Less than 2 Miles from Downtown Boston. A First-Rate Option for Boston Logan Airport Hotels When traveling to historic Boston, check-in to the Embassy Suites Boston Hotel - at Logan Airport and be welcomed with amply-appointed hotel accommodatio...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Reception services
Concierge

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    1137

  • Very Good

    1012

  • Good

    495

  • Reasonable

    182

  • Bad

    140

Travelers profile
  • Business

    729

  • Couples

    636

  • Solo travel

    168

  • Family

    1017

  • Friends getaway

    168

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Very accommodating

Reviewed 12 january, 2022

We were large party, 17 in total, and don’t have enough good things to say about the Embassy suites at Logan. It’s very conveniently located near the airport. The front desk staff couldn’t have been more helpful. Especially NEPTALI LOWENSTEIN! Thank you Nep for making our stay so easy- you rock!

Oliviaca75

Not good value for money

Reviewed 12 january, 2022

Front desk service (the man who was there when I checked in) didn’t have any empathy when I checked in, tired, during winter. They don’t receive Apple Pay, so I had to do many maneuvers to pay, he was upset about that. Breakfast is not great… overall not worth the money I paid.

jramir223158

Nice hotel, don’t rely for m the shuttle

Reviewed 25 december, 2021

I arrived at 1 am and waited for 75 minutes for the shuttle. Additionally, they shut off breakfast at 9:30. They literally shut the machines off. The location is great and the hotel is good. Most of the staff are great.

JohnDVegas

Embassy Suites Changes

Reviewed 22 december, 2021

We chose the Embassy Suites over other hotels as it has always been our first choice. While we understand that Covid has made things difficult, we still expected some things! It started with the airport shuttle not being available via phone and the desk basically saying there was nothing they could do. We ended up flagging down the shuttle at the airport. We stayed in room 701. The room was not warm turned to above 80, the hot water was tepid at best, and the plate behind the shower faucet spun as it was not connected to the wall. The bedding was coarse, no longer the high count sheets we expect, no duvet, no pillow top mattress and no choice of firmness with pillows as they were all hard. The towels reminded me of stays in the 3rd world. Also, we had to request the lotion etc. that usually comes with the room. We were there for 3 nights and never had our bed made, towels replenished, trash emptied, or coffee for the room replenished. Upon enquiring we were told that it had to be requested 72 hrs in advance of each day we wanted service! The ice machine didn’t work on our floor, the elevator had the same trash on it for days and dishes remained in the hotel corridor. As to the other amenities, the evening reception was nonalcoholic and appetizers were scanty at best. The breakfast which was limited due to Covid had cold, hard bagels as the only bread and very few choices. When I asked about pastries or other bread choices, I was told if I wanted that there was a Starbucks where I could purchase them. After years of being an Embassy Suites fan and a Hilton Honors member we will be looking for a different hotel brand especially during the 5 weeks we will be traveling in Europe this summer. At the very least, you should be offering a refund for our mediocre at best stay at your hotel in Boston!

shbell0ws

Very conveniently located

Reviewed 20 december, 2021

Just a short drive to airport. Nice breakfast and nice room. There is a Starbucks in site, very accesible by train. Very open space to gather for dining and breakfast. Will recommend staying there if you need an early flight, but you can also be close to the city.

fkaser695167