The Croham Hotel

Starting at

$ 50

TripAdvisor Review

Based on 481 review

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Welcome to the Croham, Hotel Bournemouth. Situated in the popular West Cliff area of vibrant Bournemouth. The Hotel has undergone a major refurbishment and is now finished to a high standard throughout. We provide accommodation in a warm and friendly atmosphere with genuine staff who are always frie...

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Property Info

Welcome to the Croham, Hotel Bournemouth. Situated in the popular West Cliff area of vibrant Bournemouth. The Hotel has undergone a major refurbishment and is now finished to a high standard throughout. We provide accommodation in a warm and friendly atmosphere with genuine staff who are always friendly and eager to offer a professional service during your stay. Being located conveniently close to the City Centre, the beach is a 5 minute walk away. The Bournemouth International Conference Centre, The Croham is the ideal base whether you are travelling for leisure or on business. The hotel is w...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

several
Elevator
Reception services
Luggage storage
Be sure to enjoy recreational amenities including an indoor pool and bicycles to rent. Additional amenities at this hotel include complimentary wireless Internet access, a television in a common area,Pamper yourself with onsite massages or take in the view from a terrace. This hotel also features complimentary wireless Internet access, concierge services, and barbecue grills.Pamper yourself with onsite massages or take in the view from a terrace. This hotel also features complimentary wireless Internet access, concierge services, and barbecue grills.Pamper yourself with onsite massages or take in the view from a terrace. This hotel also features complimentary wireless Internet access, concierge services, and barbecue grills.Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and a television in a common area.Free WiFiPamper yourself with onsite massages or take in the view from a terrace. This hotel also features complimentary wireless Internet access, concierge services, and barbecue grills.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and tour/ticket assistance.Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and a television in a common area.Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as an outdoor pool, a fitness center, and bicycles to rent. Additional amenities aEnjoy recreation amenities such as a 24-hour fitness center or take in the view from a garden. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, anEnjoy recreation amenities such as bicycles to rent or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and a telPamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as an outdoor pool, a fitness center, and bicycles to rent. Additional amenities aTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Make use of convenient amenities, which include complimentary wireless Internet access and barbecue grills.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include an arcade/game room, tour/ticketTake in the views from a rooftop terrace and make use of amenities such as complimentary wireless Internet access and concierge services. This hotel also features complimentary babysitting/childcare aTake in the views from a rooftop terrace and make use of amenities such as complimentary wireless Internet access and concierge services. This hotel also features complimentary babysitting/childcare aMake use of convenient amenities such as complimentary wireless Internet access, concierge services, and a television in a common area.Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance.Make use of convenient amenities such as complimentary wireless Internet access, a television in a common area, and tour/ticket assistance.Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless Internet access and concierge services. This hotel also features complimentary babysitting/childcare aPamper yourself with onsite massages or make use of the other amenities, which include a television in a common area.

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    43

  • Very Good

    77

  • Good

    101

  • Reasonable

    93

  • Bad

    167

Travelers profile
  • Business

    40

  • Couples

    154

  • Solo travel

    31

  • Family

    109

  • Friends getaway

    97

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Awful hotel, rude staff and no customer focus

Reviewed 15 september, 2021

Awful hotel, rude staff avoid like the plague. First room had mould, second room faulty Shower screen and was unclean. Had a problem in the night and went to see the night Porter, on leaving room the hotel smelt strongly of cannabis. Night Porter failed to resolve our issue or address the drug problem. The day staff the following morning were unhelpful and rude. Hotel is that bad we paid for two nights but left after the first and moved to a nearby hotel. When we tried to get our money back the Croham have refused and been nothing but unhelpful.

A1Mark

Fast forward Home Alone 2 to 1 hour, 29 minutes and 30 seconds

Reviewed 17 august, 2021

Before booking this Hotel, go out shopping and buy Home Alone 2 on DVD. Go home and pop it in the DVD player. Fast forward to 1 hour, 29 minutes and 30 seconds and hit play for the most accurate review of the Croham.

71robynl

Terrible hotel - AVOID

Reviewed 15 august, 2021

Very disappointing. This hotel has the worst staff / customer service that I have come across in 15 years of traveling. I would advise anyone looking for a short stay to avoid and try one of the local competitors instead

morgancM1431GO

Croham hotel

Reviewed 15 august, 2021

Awful hotel, room dingy and small, man on reception very untidy. The shower was over the bath so when I asked for a rubber slip mat, I was told that because of health and safety they didn't have any!!! We had requested breakfast but was told that due to Covid no breakfasts were being served and there was no alternative and there was only two sachets of tea and coffee in the room. To say that we will not be staying there again is an understatement

428constancer

Avoid Croham

Reviewed 6 august, 2021

A very poorly maintained hotel with old and broken furniture, stained curtains. No AC due to covid reasons , but the fans provided on request were really dusty and couldn't use them. Non functional table lamps. No breakfast served due to Covid reason, but still charging £500 for family of 3 for 3 nights. Hotel Patrons have to pay for parking £4.90 per day and getting parking is still a challenging job. Housekeeping is on request and the front desk team are least bothered. Totally non professional. I would say avoid this hotel if you going for leisure. Only positive thing is the location of the hotel which is very near to the beach and other restaurants. I will seriously request the authorities to review the rating provided to this hotel. I understand the impact of Covid on businesses but when you take £500 for 3 nights for one room you should provide atleast breakfast and good house keeping services. The name should changed to Croham Inn rather than a hotel. Needs a new management which really cares for patrons.

Swar80