Nice hotel but watch out for weddings
Reviewed 22 October, 2021
Pros - Nice hotel, big rooms, nicely decorated. Hotel is in a good area, walking distance from the beach and the pier.
Only con was that there was a wedding there on the first night of our stay (which we had to walk through to get to our room each time). It made us feel pretty unwelcome and awkward! And the music went on until late. It also impacted the drinks available on the bar for the rest of the stay (no draught beer because the wedding party had drank it all). We weren’t informed of the wedding before arriving as there was a technical error with the email that got sent out the week before. But even if we had received the email, I think finding out the week before is too late and it should be clearly marked when you book that you may have to share the hotel with a wedding party.
Spacious room and friendly staff
Reviewed 18 October, 2021
This place looked much better than the suncliff Hotel we stayed in last time we were in town. Our room was well decorated, has plenty of room and extra comforts like a coffee machine, safe and two chairs. Staff were friendly on arrival and throughout our stay. It's convenient to beach restaurants etc and we will stay again and recommend you to others.
Reviewed 13 October, 2021
Had a very comfortable stay last month in The Orchid Hotel. All the staff were polite and welcoming , and if you asked for anythying that you needed they were very accomediating . We requested a bath , and a quiet room which they provided, the room was so quiet and peaceful, we both slept well. The Orchid Hotel was spotless, and due to covid was cleaned every other day, which was fine. We did have the breakfast the first morning which was very good and hot, however we did think £14.95 each was quite expensive, think breakfast should be included in the price of the room. However on the whole a nice hotel with very pleasant staff.
Not sure why hotel is ranked so high by travellers
Reviewed 28 September, 2021
1) biscuit crumbs on room table
2) nuts on floor
3) hair in bathtub
4) housekeeping ladies talk loudly in the morning
5) no pods provided for in room coffee machine
1) short walk to the beach
2) parking provided
i booked this hotel because it was ranked so high by tripadvisor but the cleanliness of the room was very disappointing. additionally, at about 8am, the housekeeping ladies cleaning the opposite room were talking very loudly and work me up. i won't be coming back again, plenty of other hotels to try.
Reviewed 26 September, 2021
The hotel looks reasonable & car parking spaces are sufficient if tight. Staff are friendly but not overly helpful. Lift only works if you keep the button pressed apparently - so I carried our luggage up the stairs! Our room was large & clean and was cleaned after 2 days. The bed was very comfortable and the AC worked well. The hotel restaurant was not open in the evening and the breakfast did not look to justify its high price (£14.95 I think) - so we went out to other places - many are nearby. The location of this hotel is very good for accessing the beach, town & Russell-Cotes Museum etc. An OK place to stay but not somewhere I would stay again or particularly recommend