Hotel Vittoria

The property has a lot of potential but is extremely neglected. By American standards, it would be lucky to receive 3 stars. The staff was very nice. I stayed one night only primarily for the convenience of the location. I would have preferred a newer property with a “fresher” vibe but I don’t think there is one in the city center.

3 nights in beautiful Brescia at this grand old hotel. For sure, it has seen better days, but it is still a very beautiful building. A junior suite provided a good sized space, bed is large (but not comfortable enough for any more than three nights) and having cupboards with hanging space and drawers is a bonus these days. Free valet parking is a fabulous inclusion. And the location is amazing. What was a let down for us was the staff, lack of communication and some 'small stuff'. 1) When we emailed ahead to enquire about best route to hotel, as our Google Maps showed the major streets as blocked, we were advised to just come down 'xyz street'. Despite that being one of the roads showing as blocked, we decided to risk it and arrived the next day. It was fine, but we then learned that the area had indeed been blocked the day prior for a festival of some sort. Why couldn't that have been explained to us in the emails with the advice it would be fine by the time of our arrival? 2) Imagine not letting us know in advance that the only meal we could have at the hotel was breakfast (which was average at best) because the dinner restaurant, bar and cafeteria were all closed. Fortunately there ARE plenty of options nearby, but an email apologizing in advance would've been appreciated. 3) In room tea and coffee facilities are always great, but we were provided with disposable coffee cups, some tea bags, TWO instant coffee sachets and NO milk. No replacement cups or coffee were provided during the next day's housekeeping service. The issue was resolved when I asked reception for some more, (although not exactly 'with a smile') but I'm just surprised that a '5 star' hotel wouldn't automatically provide these things. The next day I went direct to some housekeeping staff and they kindly gave me what I needed....with a smile. I wish I could rave about the Vittoria because there is a lot to love. But too many negative issues in a very short space of time means that 'average' is the best I can do.

Beautiful elegant hotel in the centre of Bresica. The staff were friendly and helpful. Breakfast was plentiful and a variety of foods were available. The rooms were clean and comfortable. Very well placed for shopping and other eating places.

I’ve booked superior room with king size bed, I’ve was checked in room with window for external atrium, noise from ventilation system and two single beds. That was first time with such a disaster feelings in five stars hotel. I will never recommend those please.

This is a jewel of 1930s design with an essence of elegance and history. Sure, some of the fixtures and fittings could do with a spruce but look beyond that and you’ll find enormous charm and character. The service we received was lovely. Our thanks to all the staff for their hospitality!