Best Western Europe Hotel

Very friendly staff , all speak good english and willing to help in all matters ! Good breakfast and restaurant service. Wifi works well.Very comfy beds and quiet rooms.Shopping centre nearby. Approx. 10-15 mins by car to the Port or into town.

I traveled to Brest for some business and pleasure the Best Western Plus Hotel was located in a great place to meet with my people and is a quite area. The room was neat and tidy and even witht the restrictions they were able to serve meals of a quality standard. The staff were very friendly and helpful. I will stay there again.

Thank you so much all staff of this hotel also managemet of hotel has more effort for comfort to gests, Nice rooms, really clean no sound from outside, acceptable breakfast and helpfull workers, You feel as like your home, any time when I came to Brest Best Western hotel best for me 👍

First of all, I would like to "set the record straight". If I have, indeed said after our first night at the hotel, and following our setbacks (among other things, after an overheated room, a lack of heating in the said room) explained that Christine having the habit of hotels of Class had been somewhat annoyed by these shortcomings for a 4-star hotel and had said so. My remarks ended there. No more no less. I am therefore, how to say ... irritated ... yes, IRRITATED. I cannot stand that someone uses my words in a way that has nothing to do with my sayings, kind of "interpreting them freely". By that I mean that my words are transformed to take advantage of the way that suits the people who rewrote them. Never, ever have I apologized for her attitude. In fact, if indeed I considered the first day that it was correct to explain the why of the attitude of my partner, I have to say that afterwards I could only go to her point of view. If I myself did not react on Tripadvisor, it is simply because I felt that her opinion covered the situation well. I fully support here what Christine wrote about the “Best Western plus Europe” in Brest. To my knowledge, she has not attacked the staff, quite the contrary. Her remarks addressed certain flaws in the hotel itself.

The staff has been friendly and helpful, especially Samuel, the receptionist & Jacques, the night porter. Actually the room and the hotel were not yet ready for rent. The safe-deposit-box is still not fixed on the wall, the air-conditioning and the mini-bar does not exist, the room has no space for suitcases as well no space to accommodate 2 chairs and a table. The bathroom had a glass door and when you are in the bed you could see the toilet, which means no privacy at all. Other rooms having a sliding door to the bathroom, which is very noisy when you open and close that door. When a person is in the bathroom the whole bedroom is illuminated. Even the hotel provided a coffee machine but neither the capsules for the coffee nor the water bottles have been replaced. Also the windows were looked with a key so no luck of fresh air. The staff were definitely understaffed. Especially at the bar, where they employed students during the weekend, who were not able to prepare a drink. The receptionist has a one-man show, works at the reception, takes care of the bar, answers the phone and shows new guest arrivals the room. The hotel excepts pets, but as a guest with a pet you are limited to the rooms in the ground floor. I am wondering how this hotel became a 4-star hotel.