DoubleTree by Hilton San Francisco Airport North

Starting at

$ 163

TripAdvisor Review

Based on 1217 review

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The following services and amenities are available, but with reduced service: Business Center, Breakfast.The following services and amenities are currently not available: Airport Shuttle, Fitness Center, On-site Restaurant(s), Pool, Room Service.Experience spacious accommodations, modern business an...

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Property Info

The following services and amenities are available, but with reduced service: Business Center, Breakfast.The following services and amenities are currently not available: Airport Shuttle, Fitness Center, On-site Restaurant(s), Pool, Room Service.Experience spacious accommodations, modern business and leisure amenities and a fantastic location overlooking the San Francisco Bay when you stay at DoubleTree by Hilton Hotel San Francisco Airport North. This modern hotel is situated within seven miles of San Francisco International Airport and numerous San Francisco landmarks, such as Chinatown, Fis...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Business Facilities / Facilities
Meeting Rooms
several
Elevator
No cribs / beds for children availableAcrylic protection between customers and employees in the main contact areasNo rollaway / extra beds availableContactless check-out availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedIndividually packed meals availableHand sanitizing gel is provided to guestsLaundryEmployees wear personal protective equipmentEmployee temperature is measured frequentlyMasks available to guestsIndividually packaged meals available for breakfast24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CProtective clothing available for guestsGloves available to guestsFrequently touched surfaces are disinfectedDry cleaning / laundry servicesWheelchair access (there may be some limitations)The use of a mask is mandatory in the establishmentSmoking areasReception with wheelchair accessIn-room accessibilityContactless check-in availableIlluminated path to the entranceMultilingual teamQuick checkoutShower room adapted for wheelchairsWheelchair accessible bathroomTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hostal include complimentary wireless Internet access, tTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake advantage of recreation opportunities such as bicycles to rent or take in the view from a rooftop terrace and a garden. Additional features at this hostel include complimentary wireless Internet Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access.Take advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wirelePamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access.Pamper yourself with onsite massages or enjoy recreation amenities such as a health club. Additional features at this hotel include complimentary wireless Internet access, concierge services, and weddPamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aTake time to pamper yourself with a visit to the full-service spa.Pamper yourself with onsite massages or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (suTake time to pamper yourself with a visit to the full-service spa.Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access.Pamper yourself with onsite massages or take in the view from a terrace and a garden. Additional amenities at this Colonial bed & breakfast include complimentary wireless Internet access, concierge seFree tea bags/instant coffeePamper yourself with a visit to the spa, which offers massages and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities including a casino and a spa tub.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and a picnic area.Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and tour/ticket assistance.Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden.Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless Internet access, Be sure to enjoy recreational amenities including a nightclub and an outdoor pool. Additional amenities at this hotel include complimentary wireless Internet access, wedding services, and a televisionBe sure to enjoy recreational amenities including a nightclub and an outdoor pool. Additional amenities at this hotel include complimentary wireless Internet access, wedding services, and a televisionMake use of convenient amenities, which include wedding services and a ballroom.

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    626

  • Very Good

    346

  • Good

    132

  • Reasonable

    65

  • Bad

    48

Travelers profile
  • Business

    325

  • Couples

    281

  • Solo travel

    74

  • Family

    406

  • Friends getaway

    53

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Overall not a good experience

Reviewed 29 november, 2021

Digital key didn’t work. Toilet didn’t flush. Housekeeping barged into our room at 9:30am even though we had requested a late checkout with front desk. Was misquoted additional parking cost for park n fly room rate, and was up charged for parking in a supplemental invoice after checkout.

Joshua M

Excellent service

Reviewed 16 november, 2021

Thank you to the amazing staff. The time I called to reserved the room. She was extremely helpful trying to find the best room to accommodate me and my family and was able to assist in such a short time. Thank you everyone!

yerxiong85

Great

Reviewed 8 november, 2021

Overall a good experience for visiting with family and friends. I would recommend it to a friend. I enjoyed having a digital key. The bathrooms were very nice and spacious as well. The bed was very comfortable as well

larachun15

Nice

Reviewed 4 november, 2021

Very easy to get to and from SFSU and downtown San Francisco. We were given bottles of water and cookies when checking in. The staff was courteous and helpful and the room was comfortable and very clean.

justjan63

Know before you go...bedbugs! Can't recommend anymore.

Reviewed 4 november, 2021

This is the second time I stayed at this property. Once in December 2019 over the Christmas holidays and this year in October over Halloween. I decided to book here again for my trip to the Bay area based on my previous experience. We arrived in SFO and checked-in no problem. I used the Hilton app and did a mobile check-in on my phone, but needed to stop by the front desk to get keycards in addition to using my phone as a key. I requested daily housekeeping service. I had two reservations for our mini-family reunion for 2 rooms for 6 people (2-queens each). My room was clean and housekeeping come in daily as requested. That part was good. On the Hilton website, they tout their CleanStay program. In reality, while I may not contract COVID-19 from staying in their property, one would expect the rooms to be even more clean that usual. This is not the case. Black mold on the shower curtain (promptly changed when I brought this to their attention), pink slime mold in the corners of the tub, dirty carpets in the room, a sticky coffee table in the room (promptly cleaned upon notification), a dirty band-aid left from a previous guest under the desk, broken nightlight in the bathroom (never fixed, upon multiple notifications), a-c unit in room leaking water on the dirty carpet that also was never fixed during my stay after multiple notifications. A day into our stay, my family in the other room needed to switch rooms at 1AM because they felt something crawling on them while sleeping. Turns out, it was bedbugs! They went to the front desk to let them know, the front desk attendant gave them Lysol spray and first-aid cream and let them know that they could switch rooms and have all of their clothes laundered. I'm skeptical about the clothes being laundered as my family gave them everything which also included new clothes with tags attached. When the laundry came back, they tags (paper) were still attached but weren't as your would expect a paper tag to look like if it got wet if it was indeed laundered. The tags were still pristine new. Apparently no water was harmed in the laundering of these clothes! The next morning, of course, the front desk did not want to confirm nor deny the bedbug issues in Room 804. The hotel needed to have EcoLab to come in a perform an analysis. I had to relocate for the duration of my stay from 802 to 810. Family in 804 relocated to 811. After a lot of back and forth and my family needing to complete an incident report, Gustavo (the GM) was not forthcoming about the room being a hotzone of bedbugs. My family even caught a bedbug in an empty water bottle as hard evidence. Eventually we received a refund for 2-nights/tax for one room. The pool was open, hot tub was not, but I didn't use either. The fitness center was also available, but I didn't use that either. Breakfast is served in WhiteCaps on the ground floor and is buffet-style. For $21 it wasn't the best breakfast buffet you've ever had, but it was decent and overpriced. Your standard bacon, eggs, sausage, potatoes, pastries, yogurt. No fresh cut fruit. Whole apples and oranges. Cold cereal and milk. Shelf-stable juices (orange and apple). It's convenient and that's what you're paying for. Parking, while plentiful, now costs $15/night for self-parking. The hotel is very convenient to San Francisco and the rest of the Bay area, right off the US-101, but given the rest of the issues, especially the bedbugs, I cannot recommend staying here anymore at this time. If my issues were handled better by Gustavo and his staff, perhaps this might have been a different review.

seank357