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TripAdvisor Review
Based on 2782 review
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This elegant hotel is located on Avenida Alvear, in the exclusive Recoleta neighborhood. Its 165 rooms and suites are fully equipped with elegant bathroom, LCD flat screen TV, CD-DVD equipment, control air conditioning and wireless phones. This luxury hotel offers an exclusive spa, indoor pool, gym,...
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This elegant hotel is located on Avenida Alvear, in the exclusive Recoleta neighborhood. Its 165 rooms and suites are fully equipped with elegant bathroom, LCD flat screen TV, CD-DVD equipment, control air conditioning and wireless phones. This luxury hotel offers an exclusive spa, indoor pool, gym, sauna, garden classic style, large rooms for meetings and events, business center, restaurant, bar, wine bar and flower shop. It also has a private art collection, with works by local and international artists. It features multilingual staff and offers butler services in rooms, babysitting, laundry...
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TripAdvisor
Excellent
2212
Very Good
365
Good
119
Reasonable
59
Bad
27
Business
602
Couples
1145
Solo travel
120
Family
392
Friends getaway
306
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Reviewed 12 August, 2021
I used an award for a day use of the hotel. Went to the gym and pool. The room was beautiful with natural flowers that gave an amazing scent upon entering. Staff at the reception were impeccably dressed and extremely helpful and friendly. So was Celeste at the spa. Th Spa has soothing wall color and lighting. Unfortunately in the pool area there is a constant quite loud hum from some pump that takes away the possibility of complete relaxation. The property is very well kept. The garden magnificent. A very enjoyable experience
Carlos L
Reviewed 22 June, 2021
Good location, good breakfast, good workout room ! Just few small details would make it a five star, we enjoyed our stay and will be back. Great housekeeping and great concierge staff. We stayed 4 nights !
belgium33
Reviewed 6 May, 2021
In this beautiful palace (pick that over the modern tower in the back of the property), the 23 rooms are elegant, comfortable and well-appointed. The salons with their magnificently high ceilings are beautiful, the terrace is lovely and the garden beautiful. The food at Salones del Piano Nobile offered a small menu but was delicious. But what really makes this property shine is its staff: from the bellboys with their big smiles and helpful manners, to the impeccably professional front of house, spa and F&B teams, this is one hotel where you feel genuinely cared for, and one where you'll want to return for another stay (staycation for us).
wilsfavdel
Reviewed 11 April, 2021
I stayed at Palacio Duhau at the end of February, which was my second stay, and at the beginning of March, my third stay at this property. Obviously the rooms and hotel are absolutely stunning. I won’t comment much on that as the pictures do it justice. The rooms are beautiful and it is the best kept hotel in Buenos Aires in this category and I’ve tried them all. What I do want to note is the staff. This was the most memorable aspect of the hotel in my honest opinion. Every single staff member was outstanding and I only regret not memorizing more names but a few that come to mind are Camilo (at breakfast) who runs a really tight ship there and was always helpful, kind and friendly during my lonely breakfasts here. I would also like to mention Ulises from the front desk who went above and beyond for me. I didn’t have too many requests but he made me feel truly special during my stay and I hope he stays with this property because service like this is world class and this is the only hotel I plan on staying when visiting my hometown. Ulises and the front desk team chose a photography book for me and it was a truly touching gift. Thank you. Lastly, I want to mention COVID protocols. I felt extremely safe during my stay. The cleaning protocols, mask wearing, temperature checks, these were all enforced. This is not the case at every hotel so I was happy to see my favorite PH doing so well in this regard. The gym worked with a two person maximum I believe and you had to book it. The spa also felt clean and my masseuse wore a mask the entire treatment which I appreciated. I can’t wait to be back!
Sebastian P
Reviewed 4 January, 2021
I am an event planner and frequent traveler and have traveled all over the globe staying at many 5 star hotels. There are a few that stand out in my memory, and I will include the Palacio Duhau Park Hyatt in those few. I personally think it is the best hotel in Buenos Aires, because once you enter you have your own "park" and it is quiet, private and very different experience than the other very good hotels. Plus the location is one of the finest.
471stan