Residence Inn Los Angeles Burbank/Downtown

Starting at

$ 209

TripAdvisor Review

Based on 370 review

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This comfortable hotel is located in Universal Studios / Burbank Area. null may take advantage of the Wi-Fi connection on public areas at Residence Inn Los Angeles Burbank/Downtown. The reception is open 24/7.

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Property Info

This comfortable hotel is located in Universal Studios / Burbank Area. null may take advantage of the Wi-Fi connection on public areas at Residence Inn Los Angeles Burbank/Downtown. The reception is open 24/7.

Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Pool and wellness facilities
Outdoor Pool
Business Facilities / Facilities
Meeting Rooms
several
Elevator
Reception services
ConciergeLuggage storage
No rollaway / extra beds availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningNon-smoking establishmentHand sanitizing gel is provided to guestsLaundry24 hour receptionFree wireless internetDry cleaning / laundry servicesWheelchair access (there may be some limitations)Coffee / tea in common areasThe use of a mask is mandatory in the establishmentReception with wheelchair accessIn-room accessibilitySwimming pool with wheelchair accessIlluminated path to the entranceMultilingual teamFree breakfastShower room adapted for wheelchairsWheelchair accessible bathroomEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourTreat yourself with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a seasonal outdoor pool and bicycles to rent. This hotel also features complTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Be sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake advantage of recreation opportunities such as bicycles to rent or take in the view from a rooftop terrace and a garden. Additional features at this hostel include complimentary wireless Internet Be sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Pamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional features at this hotel include concierge services, barbecue grills, aTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and an arcade/game room.Don't miss out on recreational opportunities including an outdoor pool and an outdoor tennis court. Additional features at this resort include complimentary wireless Internet access, concierge serviceTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake time to pamper yourself with a visit to the full-service spa.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourTake time to pamper yourself with a visit to the full-service spa.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Be sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sPamper yourself with onsite massages or take in the view from a terrace and a garden. Additional amenities at this Colonial bed & breakfast include complimentary wireless Internet access, concierge seTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baPamper yourself with a visit to the spa, which offers massages and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities including a casino and a spa tub.Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and a ballTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and a picnic area.Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and tour/ticket assistance.Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services. Getting to nearby attractions i

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    166

  • Very Good

    139

  • Good

    33

  • Reasonable

    14

  • Bad

    18

Travelers profile
  • Business

    78

  • Couples

    52

  • Solo travel

    26

  • Family

    165

  • Friends getaway

    26

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Centrally Located & Clean Hotel

Reviewed 25 october, 2021

I picked this hotel because it wasn’t far from the Burbank airport (no shuttle so you’ll have to arrange your own transport) and was centrally located in downtown Burbank. It’s next door to a few restaurants, medium sized gym, and free breakfast. Room was clean and a bigger size/layout than I expected.

Bmac2012

Poor Customer Service

Reviewed 9 september, 2021

Graveyard front desk staff not willing to accommodate, rude, arrogant, and wasn't interested on our issue. Stayed there from 08/29/21 - 09/01/21. Traveled with my family. We arrived at LAX a little after midnight, after getting our car rental, drove to this property and arrived about 2:30am. We had reservations for 08/29/21 and since we were Marriott Platinum members we never had any issues with checking in early. After a long flight and my family was tired, all we wanted to do is check in and rest. Not at this property. The front desk person, didn't allow us to check in, even though they had available rooms and then suggested to call back at 7am where someone can help. We asked for another person aside from him that could help us, but he said that the only staff onsite is him and the maintenance man. Therefore, if this "front desk" person had to use the restroom or if there is an emergency, I guess the maintenance man would be it. Nonetheless, he wasn't concern about our current situation and basically said, just find another place to rest until 7am. However, he did offer us a room for $260.00 + until 7am, and said it with a smile. I did call back and spoke to another employee and explained my dilemma and that person was able to check me and my family in right away. However, the room assigned us was small and both windows were facing a side of a wall = no view at all. I'm sure the person who had the poor customer service did this to us on purpose. Eventually we did contact the front desk to change rooms. I am a loyal Marriott customer and an resort owner and I've never experienced this poorly type of customer service when visiting any Marriott properties and next time I visit Burbank, I'll make sure to either stay across the street at another hotel or stay at another Marriott property that isn't this one.

edwinlL7003UM

Friendly Staff, Convenient Location

Reviewed 24 july, 2021

Stayed here for a week while my husband was on travel for work. Hotel is 10 - 15 minute walk to restaurants and Burbank Town Center and a short drive to neighboring cities. We were able to drive to Hollywood, Malibu and Griffith Park Observatory within a reasonable amount of time. Our room had a nice view of the mountains. The fridge and microwave came in handy during our stay. Front Desk, Housekeeping and Breakfast staff were all courteous and helpful. Because of Covid, breakfast was grab-and-go with breakfast attendant handing you your food items and drinks. Basic breakfast included egg, turkey sausage, fruit, cereal, pastries, hard boiled eggs, oatmeal, juice, coffee and tea. Hotel and room was very clean. Ben and pillows were very comfortable. Room was spacious and easy to move around. Husband enjoyed using the pool and fitness center. Parking garage is attached to hotel.

wahoowa91

Extremely poor visit

Reviewed 18 june, 2021

Old, outdated and filthy. I checked in to a 2 bedroom suite with my 7 week old baby. First thing I notice is that the air condition is really loud and I wonder how I’ll be able to sleep. I go to call the front desk to change rooms. My baby is sound asleep so I park him in the living room while I go to the bedroom to call the front desk. While sitting on the bed I see a man in the living room and my baby starts to cry uncontrollably. Apparently he’s the maintenance guy. He didn’t even bother to knock, just helped himself in and started talking to me like it was nothing. It was actually really, really scary. I asked him over and over why he didn’t even knock but he kinda just laughed at me… While this happened I was on the phone with front desk, who kinda couldn’t have cared less about it. Right after that happen the maintenance guy shows up to take a look at the air conditioning. He tells me not to bother switching rooms because every room in the hotel has the same AC setup and sounds the same. He told me to not have it on or on fan only. It’s an excessive heat advisory this weekend so I don’t really want to sit in a run down hotel without AC. He leaves after he turns the fan on the AC on, a couple minutes goes by and the noise is back again. That strange man appearing in my room above my baby incident along with the hotel being in the shape it is made me cancel my stay and hop across the street to a more accommodating hotel. Never again.

Nallekatt

Excellent Customer Service

Reviewed 1 november, 2020

I lived at this hotel for 4 months while on business in Burbank. Every day, I received a cheerful and personalized greeting from Noralyn (behind the front desk) as I headed off to work. Eric, the General Manager, swiftly handled anything that I needed. The nice folks at this particular hotel always made me feel like a part of the family, and it consequently made the 4 months pass by quickly. When business brings me back to Burbank, I will definitely stay at this Residence Inn again.

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