Mercure Marne La Vallee Bussy Saint Georges

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$ 122

TripAdvisor Review

Based on 917 review

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Located in the heart of Val d'Europe business center, Mercure Marne La Vallée Bussy St Georges has been completely renovated in a modern and warm atmosphere. The hotel has family rooms and a children's play area. We ask you to wear a mask. Our Puzzle restaurant welcomes you with its simple cuisine. ...

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Property Info

Located in the heart of Val d'Europe business center, Mercure Marne La Vallée Bussy St Georges has been completely renovated in a modern and warm atmosphere. The hotel has family rooms and a children's play area. We ask you to wear a mask. Our Puzzle restaurant welcomes you with its simple cuisine. Or enjoy our cocktails and our great wines in the calm and comfortable setting of our Domino bar.

Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Food & Beverage
restaurant
Business Facilities / Facilities
Meeting RoomsBusiness Center
several
Elevator
Reception services
Luggage storage
Acrylic protection between customers and employees in the main contact areasNo rollaway / extra beds availableContactless check-out availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedIndividually packed meals availableNon-smoking establishmentHand sanitizing gel is provided to guestsLaundryTemperature measurement available to customersEmployees wear personal protective equipmentEmployee temperature is measured frequentlyIndividually packaged meals available for breakfast24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CIndividually packaged meals available for dinnerFree wireless internetFrequently touched surfaces are disinfectedImposition of an interval between guests' stays: 24 hoursDry cleaning / laundry servicesIt is possible to carry out transactions without cashWheelchair access (there may be some limitations)Meal service changed to increase securityThe use of a mask is mandatory in the establishmentReception with wheelchair accessIn-room accessibilityContactless check-in availableSupport for excursions / ticket purchaseQuick checkoutBreakfast available (surcharge)Bar / LoungeTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hostal include complimentary wireless Internet access, tCon bicicletas de alquiler y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también una terraza y jardín donde sentarte a contemplar el paisaje. EncoPamper yourself with a visit to the spa, which offers massages and body treatments. You're sure to appreciate the recreational amenities, including a spa tub, an outdoor tennis court, and a sauna. AddTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake time to pamper yourself with a visit to the full-service spa. This lodge also features complimentary wireless Internet access and concierge services.Pamper yourself with onsite massages or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (suTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hostal include complimentary wireless Internet access, tTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. This hotel also features a television in a common area, tour/ticket assistance, Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless Internet access and tour/ticket assistance.

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    256

  • Very Good

    413

  • Good

    163

  • Reasonable

    59

  • Bad

    27

Travelers profile
  • Business

    144

  • Couples

    175

  • Solo travel

    13

  • Family

    431

  • Friends getaway

    53

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Worst hotel ever!!!!

Reviewed 5 december, 2021

I paid for breakfast and wasn’t explained the times or where it was so I missed it on the first day. Staff were rude especially the manager even admitted to being racist which is disgusting. Not family friendly at all. Mould in the bedroom and windows severely condensation.

Ivory1986

Nice

Reviewed 19 august, 2021

We had a stopover here on our way to Normandie, together with our 2 kids. We took a family room, with one big bed and a sofa bed and it fit our needs quite well. The staff is nice and the location is quite good, with restaurants around in case you need to dine. The hotel is very clean The breakfast could really be improved though....

Monica I

Nice Clean Hotel

Reviewed 4 july, 2020

I recommend this hotel especially if u r goin to Disneyland. It was neat and clean hotel with peaceful environment. But there was only one issue not everyone knew english in the staff.. but I will recommend this hotel

SunnyAdil03

Good hotel & good location

Reviewed 7 march, 2020

Nice hotel with great location close to RER station. 5-7 minutes to Disneyland and 45-50 minutes to city centre. Rooms are small but clean and quiet.Breakfast is very good and everyone will find something to eat that suits their taste.Overall quality/price ratio and location are the best features for recommending this hotel as a base for trips to Paris and Disneyland.

Hubert_wawPL

Severely Argumentative, tried to Overcharge and many many Lies about the Carpark

Reviewed 30 december, 2019

My partner and I have never experienced such rudeness from a hotel staff member in our entire lives. We are Brits, and for some reason, they didn't want to give us the code to the underground carpark whereas the French guests we met had it (who kindly let us back in on the second night) We were buzzing and buzzing to be let in on the intercom for about ten minutes We tried ringing the hotel reception desk-no pickup. When we eventually were let in by other guests we noticed reception was empty and we aksed why we were not given the code and why did they not buzz us through as in the previous night. The lady with no apology and a response that didn't add up said "Oh when the night manager's on I'm not allowed to let people in for security reasons". We said but you let us in last night. "That's because the night manger wasn't on". Yes he was as it was the same bloke sat there who we asked about the reserved parking spaces the previous night. She got so argumentative and no chance of even a hint of an apology. Now we know why she didn't want to pick up the phone, could probably see us on our mobile through the CCTV stuck outside. We are members of the accor group and have stayed with Mercure across Europe and the UK and are given complimentary drinks vouchers. However every evening we tried to use them, we were told the bar was closed. "11.30 it closes at 11.30" the receptionist repeated even though we explained to her that it wasn't actually 11.30 yet. Then "oh barman he's gone home. He had to go." On the second night of hearing this, we asked why we were told we could use the bar until 11.30 when it was always shut. The same woman replied with no apology yet again, just "the strike!" Again we asked why if this strike had been going on for weeks and weeks were we told the bar would be open. No explanation. No exchange of the drinks for extra accor points instead either. To add insult to injury, when we paid upon checking out, they decided to slap an extra €40 on to the pinpad of the card machine instead of the number on our bill. We have been led to believe that this was vindictive as opposed to a genuine mistake, given all the rudness we'd experienced before.

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