TripAdvisor Rating
Based on 132 reviews
See all**Property Location**.With a stay at Hotel Premium Recanto da Passagem in Cabo Frio (Canal), you'll be within a 15-minute drive of Forte Beach and Dunas Beach. This beach hotel is 4.4 mi (7.1 km) from Pero Beach and 5.2 mi (8.3 km) from Japanese Island. Distances are displayed to the...
More about the hotel
liked it
the hotel is located in the best area of cabo frio..not far from the beach and close to restaurants /cafes and the centre, in a very nice waterfront lot. rooms are basic and simple and beds'comfort should be improved . breakfast is excellent with a lot of fresh and homemade options and is served in a nice restaurant waterfront. staff is extremely kind and cooperative. we have spent 3 days room 41 from19to22 may.
Okay for a short visit
Good points: excellent location and the view from the back of the hotel is stunning. Staff is polite although very difficult to communicate in other languages than Portuguese. Breakfast area is lovely and the breakfast itself is okay. Lots to do in the area and great places to eat and listen to live music nearby. The neighbourhood is lively, great architecture to enjoy and plenty to see. The hotel serves coffee and cake around 4 pm every day and that was a nice touch. The pool area is small but very charming and I enjoyed that. What I didn’t like: We stayed for 5 nights and nobody changed our sheets. Towels were changed though so no complaint there. On a couple of occassions toilet paper was not supplied and we had to go and ask for it. The fridge was out of order and our drinks were all frozen even when we put it on minimum. The taps in the shower were falling apart every time we turned the water on. We stayed in a family room (3 adults) and there is not enough storage plus there were only 3 hangers in the wardrobe and one of them was broken. The hotel has a restaurant but it closes after breakfast and if you’d like to buy a glass of wine or a beer to enjoy by the pool you have to do so outside of the hotel. They only give you one key that also switches the electricity on which made it difficult for us to charge devices since we didn’t spend much time in the hotel. There are only two plugs in the room meaning that we struggled to charge our devices, phones, etc since there was no power during the day when we were out and exploring the area. There is no hair dryer. No table or chairs on the balconies. The AC is located above the beds which resulted in stiff neck. We tried to switch it off during the night. However, we couldn’t sleep due to the heat. The rooms on the first floor are noisy especially in the morning when everyone was heading to breakfast. Every single morning we either had a screaming child or loud talking in front of our door. My advice is to request a room upstairs. Having said that I will recommend the hotel for a short stay or stopover and only if you at least speak basic Portuguese.
Details at TripAdvisor are wrong, the place is marvelous
a) The first photo and the review about the bad structure as well as the dress given on TripAdvisor are wrong. The address is: Rua Constantino Menelau, 39, Cabo Frio, CEP 28906-060, Brasil. The first photo belongs to a different place, the following ones belong to the correct place. My review for the place is as follows: normally don't tend to use superlatives but this place is just fantastic. Super friendly and helpful stuff. Brand new (4 months), all built with high quality of craftsmanship, very nice and tasteful design, very good location in the beautiful Passagem barrio, clean, a superior breakfast buffet (about the best I had in years travelling Brazil), free bicycles for the guests and the list could continue. If I work hard on finding a negative point.... OK, they don't serve alcoholic beverages (but they don't stop you consuming them at the pool). 5 stars truly earned. Thank you, it was a wonderful weekend
Esperávamos Mais
De forma geral o hotel é muito bonito e bem localizado, mas o serviço decepciona com colaboradores claramente mal treinados e desmotivados. Café da manhã ok, nada surpreendente. A limpeza das mesas deixou muito a desejar, justo num período de pandemia quando o cuidado deveria ser redobrado. Com situações em que o próprio hóspede precisou solicitar que limpassem uma mesa para que se servisse do café. Estacionamento péssimo, com vagas mal demarcadas. A recepção é 24h, mas não atende o telefone cedo da manhã. Box do banheiro com vazamento. Sistema de iluminação faz um grande estalo quando inserido o cartão. Falta iniciativa dos funcionários para resolver pequenos problemas. No checkin nos foi informado que todos os dias a tarde servem café no hall, porém no primeiro dia não teve e nos dias que seguiram, a mesa estava cheia de xícaras sujas e sem reposição das mesmas. O serviço prestado não condiz com o custo da diária.
Hotel Premium Recanto da Passagem
Hotel é um charme, localizado na melhor região de Cabo Frio (Bairro da Passagem), conta com um “quintal” com piscina e um visual lindo para a passagem. Funcionários corteses, café da manhã excelente, quartos limpos com um bom tamanho. Excelente opção! *sugiro que cadastrem o hotel no trip advisor, já que a rede tem vários hotéis e as fotos estão misturadas.