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Property Location With a stay at Larkspur Landing Campbell - An All-Suite Hotel in Campbell (Downtown), you'll be within a 5-minute drive of Winchester Mystery House and Santana Row Shopping Center. This hotel is 3.1 mi (5 km) from Westfield Valley Fair Shopping Mall and 5.3 mi (8.6 km) from San Jose Convention Center.Rooms Make yourself at home in one of the 116 air- conditioned rooms featuring kitchens with refrigerators and microwaves. Complimentary wireless Internet access is available to keep you connected. Conveniences include desks and complimentary weekday newspapers, as well as phones...More details
Check-out ends at: 11:00
This location has really gone downhill, so below par from when it opened. Looks like something is up within the company.
Reviewed 14 september, 2021
Before you read on know that I decided not to spend the night after what happened. I first stayed here when it opened and would always return because it was so nice. I haven't been here for probably six years and was shocked and saddened to see how downhill it's gone. It looks just the same, which means they have done nothing to upgrade anything (I hope the beds). I arrived at 9 pm and was greeted by a friendly, professional employee. They accommodated my request for a quiet room, which was on the third floor. As I walked from the lobby to the elevator, and to the room, I noticed that it all looked that same. Part of that was comforting and another part was not, because I could see that nothing had changed, and it had been probably 8 years since I'd last stayed. The first yucky thing I noticed was that curtains and lining. The sheer inner curtain was torn and the inside of the black out curtain was missing some padding. Then when I turned on the air conditioning I noticed funky residue from where a sticker may have been removed and dust in the grill of the unit. Okay...., then I saw stains on the dark carpet...., okay......, then I went into the bathroom to brush my teeth, started brushing and turned around and saw it. A beautiful baby cockroach! How sweet! First thought, "sh*t," second thought, "at least it's a baby," third thought, "f^ck it's a baby and I'm on the third floor! That means there are more somewhere behind the wall! These are not the big old outdoor American cockroach that sometimes get in from underneath the house, and is big and easy to kill..... NO, these are the German kind that proliferate behind the walls, run fast, and could come out from anywhere at anytime!" I couldn't relax ( probably because I hate cockroaches) and called the front desk to get another room, which of course they were willing to do. On my way out I noticed the carpet in the hallway was lifted in a line that ran the length of the hallway, like a long hump, which meant that it was probably the same carpet from all those years ago and why is it like that (?) stretched out or something. Then while waiting for the elevator I noticed part of the blind to the window was broken. By the time I got downstairs I felt so grossed out by all the disrepair and the cockroach that I decided to just get a refund and go stay elsewhere. The poor clerk was sorry and seemed to understand in a way that said, "yeah things have really gone downhill here and no one is doing anything about it." In retrospect, considering that this place now seems to be priced on the lower end for Silicon Valley it starts to look like "you get what you pay for," even though over $100 a night seems like it's on the higher end, but I guess that's not anymore. Welcome to the 2020's.
Cockroaches, cockroaches, cockroaches
Reviewed 8 august, 2021
We have stayed here once or twice a year for the last 15 years. We hadn't been back in the past 2 years. Things have gotten very run down. Some of our family had to change rooms 4 times as rooms had cockroaches. Walls were stained. Door jams were roughed up so that they didn't open or close properly. Elevator panel was "keyed" and had grafitti. This place had been nice, so this was quite disappointing. Our next trip, we will look elsewhere.
Awful stay.. Gone downhill. Way downhill.
Reviewed 8 august, 2021
Like other recently reviewers, this used to be our go-to place for a stopover to the Coast. It has declined horribly. Our room reeked of air freshener to cover the smoke smell in the room. The couch and carpet was stained and disgusting. After checking in around 3pm then going out and arriving back at 1030p, discovered there was no bedding for our kids sofa bed. I called the front desk and they said we would have to come get it. No apology or even an offer to bring it. They gave no pillows with that so we shared from the bed in the bedroom. There was no breakfast. The furnishings are old and worn out. Holes in the carpet. And the biggest cockroaches Ive ever seen in the parking lot. There werent any that I saw inside, but it didnt exactly increase our confidence. We will not be back.
Used to be our place to stay, now it's Stay Away. Far away.
Reviewed 3 june, 2021
Dirty common areas, room, and parking lot. Don't believe the website - there isn't any breakfast, not even prepackaged cereal, milk, or yogurt. There aren't any fresh baked cookies or coffee in the lobby. Also, it doesn't say on the website that they do not provide daily room cleaning. There is a small sign on lobby desk stating so, but you cannot see if you're short. When checking in it wasn't mentioned that if you want trash taken out, clean towels, or more shampoo you must call and ask and this is only until 5pm -the hours you are out and about. Actually I wonder if they do any cleaning or repairs: dirty elevators, carpeting, overflowing trash cans, broken blinds, screens. It is dirtier than before Covid. They don't have your safety in mind.
Disgusting. Completely unsanitary. Shocking neglect.
Reviewed 30 november, 2020
Never again. This place was beyond disgusting. We had to move rooms twice before settling on one. The fourth floor reeked of cigarette smoke and our first room was downright scary. It was obvious that in the past the door had been forcibly opened and so it did not shut properly. There was a dark red stain on a sofa chair and more red stains inside the drawer of the bedroom nightstand. We asked for another room. Out of convenience we stayed on the fourth floor and moved across the hall. This room had an odd smell. It also had stains on the bedroom curtains and on the walls in the bathroom. The wear and tear on the furniture was severe: blackened dirty arms on the couch, marks and dings all over the wooden furniture. I returned to the front desk clerk, who I must say was polite and accommodating, and asked him to pick the third room hoping for better luck. We ended up on the second floor. There were a few trash piles, empty boxes and such, outside doors in the hallway, but at least it did not smell of smoke. Carpets were dirty and stained throughout the entire hotel. In the room, I ended up having to wipe down commonly touched surfaces which were all sticky (refrigerator, remote control, kitchenette counter, etc.) And there were stains, yet again, on the sofa bed which my kids had to sleep on. I asked for an extra blanket at the front desk to put directly on the stained mattress and put the sheets on top of that. On a minor note, the room only had 1 partially used roll of TP and no paper towels. We were scheduled to stay 2 nights, but canceled our second night and found accommodations elsewhere (which were fantastic btw and at the same price). We had previously stayed many times at Larkspur Landing in Sacramento and always had a great experience, so I trusted the name. It is hard to believe in the times that we are living with a focus on guest safety, enhanced cleaning and disinfecting procedures that this type of shocking neglect takes place. I regret not taking pictures.