Comfort Inn Cancún Aeropuerto

Starting at

$ 61

Reception
Room

TripAdvisor Review

Based on 1095 review

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Property Location When you stay at Comfort Inn Cancun Aeropuerto in Cancun, you'll be near the airport, within a 15-minute drive of Delfines Beach and Ventura Park Cancun. This hotel is 4.9 mi (7.9 km) from Costa Occidental de Isla Mujeres National Park and 4.9 mi (7.9 km) from Cancun Country Club. ...

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Property Info

Property Location

When you stay at Comfort Inn Cancun Aeropuerto in Cancun, you'll be near the airport, within a 15-minute drive of Delfines Beach and Ventura Park Cancun. This hotel is 4.9 mi (7.9 km) from Costa Occidental de Isla Mujeres National Park and 4.9 mi (7.9 km) from Cancun Country Club. Distances are displayed to the nearest 0.1 mile and kilometer.
- Ventura Park Cancun - 4.7 km / 2.9 mi
- Playa Coral \- 5 km / 3.1 mi
- Xoximilco - 7.4 km / 4.6 mi
- Costa Occidental de Isla Mujeres National Park - 7.9 km / 4.9 mi
- Cancun Country Club - 7.9 km / 4.9 ...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless Internet access and tour/ticket assistance.

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    82

  • Very Good

    290

  • Good

    308

  • Reasonable

    171

  • Bad

    244

Travelers profile
  • Business

    48

  • Couples

    486

  • Solo travel

    96

  • Family

    284

  • Friends getaway

    104

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

DO NOT STAY HERE ITS A SCAM

Reviewed 18 january, 2022

DO NOT STAY HERE. It is no way similar to Comfort Inn in Canada or USA there is NO AIRPORT SHUTTLE. We called from airport to ask where the bus was and the receptionist said we had no reservations and hung up?? We got a taxi to hotel and it is a sh*t hole. We tried to call a taxi but on Saturday night to leave none available we asked receptionist but he refused there is some guy in lobby there who will scam you 3000 pesos for taxi. We had to hail a taxi outside on highway to take us to a REAL hotel

NeilCumming_13

Comfort inn without the comfort

Reviewed 22 december, 2021

Other than proximity to airport would not recommend. Although we had email conformation for airport shuttle pick up, no one showed up! When we called, we’re told van was broken. No notification sent. No hot water.

Maipenbc

Left us stranded

Reviewed 15 december, 2021

We booked at Comfort Inn because it is American owned hotel chain and it said there was free shuttle to and from the airport. There is NO SHUTTLE. There is NO ONE at hotel. It was dark and under construction. We got it late at night and were forced to find a different hotel and pay a taxi. Now, trying to get our money back!

laurelb937

Bottom of the Line

Reviewed 5 december, 2021

Before I begin, I want to mention that the hotel is supposedly undergoing a renovation, so maybe this review will be irrelevant soon. But for now, this hotel is lacking in many respects. My wife and I are stayed here last night because of flight arrived late, and we wanted someplace inexpensive and close to the airport - and this hotel is indeed both those things. It was about 10:00 when we checked in, which was 7:00 Pacific Time, and we wanted to get something to eat. The only places to eat within walking distance are a Burger King, Subway (both of which were already closed) and a convenience store at the Pemex Station on the main highway. My wife ended up buying a Cup of Noodles, and I bought a Chicken Bake at the convenience store. That's a long way of pointing out that the location is pretty awful, not something the hotel can really do anything about. The hotel is supposed to have a restaurant, but I think it's closed for the time being. So let me talk about the room: the king size bed is comfortable, and the heat pump does an excellent job of keeping the room cool. And the room is clean. The WiFi isn't consistent, but OK. There were only two very beat up towels in the bathroom - no hand towel or wash towel. There was no bar of soap (good thing I packed one!). There is only one lamp in the room - good thing it was on my side of the bed! We tried using the safe, but it seems to be broken - we couldn't get it to open. The TV remote didn't work, so only the only channel we could get was AMC en español. The only cover over the window is a pull down shade - either you keep the light out completely or you let it in completely - there are no curtains. The water didn't get warm when my wife took a shower, but it was lukewarm when I got in. At about 4:00 am I was woken up by someone in the neighboring room talking on the phone, so the walls are thin. Oh, let me say one more thing- the hotel did provide airport pickup. However, we had a communication problem. We were told to wait outside the Starbucks, but we didn't know there were two Starbucks, so we waited outside the one in the terminal closest to the international arrivals. We called the hotel, however, and the driver came and picked us up. I had had a very difficult time calling the hotel, however, to request the hotel shuttle. I just couldn't get through. However, I was finally able to find the email address, which you won't find on its website. Here it is: reservaciones@comfortcancun.com

jmglick

Cockroaches and shoddy hotel

Reviewed 13 august, 2021

Ok, I know this hotel is cheap, and near the airport, but for the love of God what a mistake…. No wifi, no TV, no free airport shuttle, no bottled water and no towels!!?? What on earth? But worst of all- cockroaches. What a treat. I cannot over emphasize this. Pay the extra few bucks, stay somewhere else.

Madiwto