Dreams Sands Cancun Resort & Spa

TripAdvisor Review

Based on 9718 review

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It is perfectly located through a beautiful beach with fine white sand, in the heart of the Cancun Hotel Zone. Experience all the benefits of the Unlimited-Luxury® concept in our hotel facing the beach, where there are fun options for all ages. Within a short distance you will find spectacular bouti...

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Availability

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Vista parcial de luxo para o mar

Deluxe Ocean View Partial features contemporary Mexican decor and features a king size bed or two double beds, a spacious bathroom with bath...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 2 years

Immediate booking

Quarto Deluxe com Vista Parcial do Mar e Varanda c

The Deluxe Room with Partial Sea View offers a balcony with contemporary Mexican decor, king-size bed, large bathroom with bath or shower an...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 2 years

Immediate booking

Quarto Deluxe com Vista Parcial do Mar e Varanda c

Deluxe partial ocean view with balcony has contemporary Mexican decor and offers 2 double beds, a spacious bathroom with bath or shower and ...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 2 years

Immediate booking

Quarto King Deluxe Frente ao Oceano

The Deluxe Ocean Front features contemporary Mexican decor and offers a king-size bed, a spacious bathroom with a bath or shower and a front...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 2 years

Immediate booking

Deluxe Ocean Front w / Varanda com Cama King-size

The Deluxe Ocean Front with balcony features contemporary Mexican decor and offers a king-size bed, a spacious bathroom with a bath or showe...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 2 years

Immediate booking

Quarto Deluxe com Vista do Mar e Camas de Casal Ba

Deluxe Ocean Front with balcony has a contemporary Mexican decor and offers two double beds, a large bathroom with bath or shower and fronta...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 2 years

Immediate booking

Quarto VIP Preferencial com Cama King-size e Vista

All Preferred Club rooms offer the following additional amenities and services: • Personalized check-in and check-out with concierge service...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 2 years

Immediate booking

Cama King Preferencial à Beira-mar com Cama King-s

All Preferred Club rooms offer the following additional amenities and services: • Personalized check-in and check-out with concierge service...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 2 years

Immediate booking

Preferred Club Ocean Front w / Balcony

All Preferred Club rooms offer the following additional amenities and services: • Personalized check-in and check-out with concierge service...

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Cancellation Policy

Amenities in this room:

Max 2 adults

by 2 years

Immediate booking

Suíte Preferencial Club Corner de Frente para o Ma

All Preferred Club rooms offer the following additional amenities and services: • Personalized check-in and check-out with concierge service...

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Cancellation Policy

Amenities in this room:

Max 2 adults

by 2 years

Immediate booking

Suíte de Lua de Mel Preferred Club

All Preferred Club rooms offer the following additional amenities and services: • Personalized check-in and check-out with concierge service...

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Cancellation Policy

Amenities in this room:

Max 2 adults

by 2 years

Immediate booking

Deluxe Partial Ocean View Double Bed

Deluxe Partial Ocean View Double Bed features contemporary Mexican decor and offers a king size bed or two double beds, a spacious bathroom ...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

by 2 years

Immediate booking

Quarto Duplo Deluxe com Vista para o Mar

The Deluxe Ocean Front features contemporary Mexican decor and offers 2 double beds, a spacious bathroom with a bath or shower and a frontal...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

by 2 years

Immediate booking

Preferred Club Ocean View Double Bed

All Preferred Club suites offer the following additional amenities and services: • Personalized check-in and check-out with concierge servic...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 1 child -

by 2 years

Immediate booking

Quarto Duplo Preferencial Ocean Front Bed

All Preferred Club rooms offer the following additional amenities and services: • Personalized check-in and check-out with concierge service...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

by 2 years

Immediate booking

Negócio do dia

The Deluxe Rooms with Partial Sea View feature contemporary Mexican decor and offer a king-size bed, spacious bathroom with bath or shower a...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 1 child -

by 2 years

Immediate booking

Suíte Familiar

The Family Suite rooms feature contemporary Mexican decor and feature a king-size bed and 2 double beds, 2 large bathrooms with bath or show...

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Cancellation Policy

Amenities in this room:

Max 4 adults

Max 2 children -

by 2 years

Immediate booking

Breakfast Plan Deluxe Partial Ocean View Double

Breakfast Only Meal Plan. The Deluxe Partial Ocean View rooms boast contemporary Mexican décor and offer two double beds, a spacious bathroo...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 3 children -

by 2 years

Immediate booking

Breakfast Plan Deluxe Partial Ocean View King

Breakfast Only Meal Plan. The Deluxe Partial Ocean View rooms boast contemporary Mexican décor and offer a king size bed, a spacious bathroo...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 2 children -

by 2 years

Immediate booking

Breakfast Plan Deluxe Partial Ocean View King with

Breakfast Only Meal Plan. The Deluxe Partial Ocean View w / Balcony room boasts contemporary Mexican décor and offers a king size bed spacio...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 2 years

Immediate booking

Property Info

It is perfectly located through a beautiful beach with fine white sand, in the heart of the Cancun Hotel Zone. Experience all the benefits of the Unlimited-Luxury® concept in our hotel facing the beach, where there are fun options for all ages. Within a short distance you will find spectacular boutiques, restaurants and bars, as well as 15 minutes downtown Cancun where everything is exciting. Located only 25 minutes away from Cancun International Airport. All of our 436 rooms are finely decorated with stunning views of the Caribbean Sea and Isla Mujeres, a king-size double bed, luxurious and s...

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Check-in starts at: 15:00

Check-out ends at: 12:00

Property Amenities

Family entertainment and services
NannyCoffee/Tea Maker
Reception services
Services / Luggage StorageExchangeWi-Fi
Kids PlaygroundAccepts major credit cardsBus parkingButlerTVTennis courtWedding ServiceBus parkingButlerJacuzzi
Cleaning / Laundry Services
Laundry / Dry CleaningOnline check-in
several
Broadband InternetFree self parkingSpecial diet menus (on request)Smoking area
Business Facilities / Facilities
PhotocopiesBalcónRopa de camaCoffee/Tea Maker
Common areas
Playroom
Accommodation
24-hour room service
Food & Beverage
Special diet menus (on request)restaurantBuffet Restaurant24-hour room servicePrivate Restaurant
Transport options
Online check-inTowels and bed linenTVValet ParkingTowels and bed linen
Wellness facilities
BarCon una piscina al aire libre y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también una terraza y jardín donde sentarte a contemplar el paisaje. SBabysitting on RequestFree fitness centerMassages on RequestDirect beach accessMassage ServiceSpa
Activities
Bath/Shower ComboWater sports
Stores
Gift ShopBusiness centerRelax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features 2 indooHairdresser on requestShops / Shopping

Guest rating

TripAdvisor

Travelers rating

  • Excellent

    6056

  • Very Good

    2227

  • Good

    865

  • Reasonable

    326

  • Bad

    244

Travelers profile

  • Business

    73

  • Couples

    3264

  • Solo travel

    173

  • Family

    3865

  • Friends getaway

    1216

Scores Summary

  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Very good vacations

Reviewed 17 january, 2022

We stayed 1 week at the resort and we really enjoyed the stay. The food was great, the service was first class and the amenities were excellent. We took our kids to the explorers club where Fer, Ana, Mely, Elsy and Linette entertained the kids and helped them have a great time. Our kids really enjoyed the time there. The only reasons why I am not giving this resort a 5 are that the beach area felt tight at times and it seems there were smokers everywhere, I couldn’t find a spot sometimes where I could escape from the stench. I wish they made the beach area smoke free. The other thing that was noticeable was that there were multiple elevators out of service, which caused delays and inconveniences going up and down from the room. Sometimes we had to wait 10 min just to go down. Again, these items were not dealbreakers for us, rather just nuisances.

Ngarcia89

Most Relaxing Vaca

Reviewed 15 january, 2022

My husband and I went with another couple for a week. Due to the pandemic, we decided to spend the entire week on the resort. We loved it. Highly recommend the Preferred upgrade. We ate breakfast at Olio every morning. The food was delicious and Julian provided excellent service. We spent the morning and afternoon on the beach. Gerson ensured that we had everything we needed from the bar. The entertainment in the evening was nice and we often relaxed on the patio outside of the lobby with drinks. We will definitely be back.

megant270

Wonderful Experience

Reviewed 15 january, 2022

It was a wonderful trip and we had a great time! Everyone there was so nice! We paid for the preferred club and it was definitely worth it! You have to go to Ochi for breakfast and dinner! It was great! We also loved Gaucho for dinner! We loved the preferred beach and the bar tenders were phenomenal. We had Gerson each day and he never let us run out of a drink and knew our names! We rented a Bali bed by the pool and it was great!

AmandaGall10

Small, great entertainment, good location, ok food

Reviewed 14 january, 2022

Just returned from an 8 night stay here. The resort is small, which is nice because we got a lot of individualized attention and it wasn’t too crowded. COVID safety here is pretty good - the only non compliant people are guests. Rooms are average, and we had to switch a few times due to a water leak/burst pipe. Food was average - ironically quick service items (beach grill, taco station) were better than formal dining. Water and beaches are nice with plenty of seating available at all times. Servers were attentive and fun. The entertainment crew was great and very high energy, and made everyone feel welcome, especially Odi, Kari, and Angelo! The only minor thing to work on would be sticking to the posted schedule - most things started either early or later than posted, which made it difficult to plan the day. Please provide everyone who works here with a watch - everyone was constantly asking guests what time it was.

RedJ86888

Amazing Service and Staff

Reviewed 11 january, 2022

Throughout the whole trip Juan and Gerson were amazing servers by the beach that took care of us for 2 weeks! Always asking if you would like anything else to drink and had really fast service. The chef from Himitsu restaurant, Edson, made really great pan-asian foods. The seared tuna special he made was amazing too. The manager of the restaurant, Carlos, kept the place running smoothly with a great atmosphere!

933kiannae