Dreams Sands Cancun Resort & Spa




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1

Vista parcial de luxo para o mar
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Amenities in this room:
Max 2 adults
Max 1 child -
by 2 years
Immediate booking
4

Quarto Deluxe com Vista Parcial do Mar e Varanda c
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Amenities in this room:
Max 2 adults
Max 1 child -
by 2 years
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5

Quarto Deluxe com Vista Parcial do Mar e Varanda c
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Amenities in this room:
Max 2 adults
Max 1 child -
by 2 years
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5

Quarto King Deluxe Frente ao Oceano
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Amenities in this room:
Max 2 adults
Max 1 child -
by 2 years
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5

Deluxe Ocean Front w / Varanda com Cama King-size
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Amenities in this room:
Max 2 adults
Max 1 child -
by 2 years
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5

Quarto Deluxe com Vista do Mar e Camas de Casal Ba
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Amenities in this room:
Max 2 adults
Max 1 child -
by 2 years
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5

Quarto VIP Preferencial com Cama King-size e Vista
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Amenities in this room:
Max 2 adults
Max 1 child -
by 2 years
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4

Cama King Preferencial à Beira-mar com Cama King-s
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Amenities in this room:
Max 2 adults
Max 1 child -
by 2 years
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4

Preferred Club Ocean Front w / Balcony
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Amenities in this room:
Max 2 adults
by 2 years
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5

Suíte Preferencial Club Corner de Frente para o Ma
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Amenities in this room:
Max 2 adults
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5

Suíte de Lua de Mel Preferred Club
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Amenities in this room:
Max 2 adults
by 2 years
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5

Deluxe Partial Ocean View Double Bed
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Amenities in this room:
Max 3 adults
Max 2 children -
by 2 years
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5

Quarto Duplo Deluxe com Vista para o Mar
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Amenities in this room:
Max 3 adults
Max 2 children -
by 2 years
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5

Preferred Club Ocean View Double Bed
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Amenities in this room:
Max 3 adults
Max 1 child -
by 2 years
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5

Quarto Duplo Preferencial Ocean Front Bed
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Amenities in this room:
Max 3 adults
Max 2 children -
by 2 years
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5

Negócio do dia
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Amenities in this room:
Max 3 adults
Max 1 child -
by 2 years
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5

Suíte Familiar
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Amenities in this room:
Max 4 adults
Max 2 children -
by 2 years
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1

Breakfast Plan Deluxe Partial Ocean View Double
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Amenities in this room:
Max 3 adults
Max 3 children -
by 2 years
Immediate booking
1

Breakfast Plan Deluxe Partial Ocean View King
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Amenities in this room:
Max 2 adults
Max 2 children -
by 2 years
Immediate booking
1

Breakfast Plan Deluxe Partial Ocean View King with
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Cancellation Policy
Amenities in this room:
Max 2 adults
Max 1 child -
by 2 years
Immediate booking
Property Info
Check-out ends at: 12:00
It is perfectly located through a beautiful beach with fine white sand, in the heart of the Cancun Hotel Zone. Experience all the benefits of the Unlimited-Luxury® concept in our hotel facing the beach, where there are fun options for all ages. Within a short distance you will find spectacular boutiques, restaurants and bars, as well as 15 minutes downtown Cancun where everything is exciting. Located only 25 minutes away from Cancun International Airport. All of our 436 rooms are finely decorated with stunning views of the Caribbean Sea and Isla Mujeres, a king-size double bed, luxurious and s...
Blvd. Kukulcan, Km 8.5 Zona Hotelera - Cancún, Quintana Roo - Mexico - 77500
Property Amenities
Check-out ends at: 12:00
Guest rating
TripAdvisor
Travelers rating
Excellent
6320
Very Good
2310
Good
904
Reasonable
356
Bad
266
Travelers profile
Business
81
Couples
3354
Solo travel
178
Family
4048
Friends getaway
1243
Scores Summary
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Exceptional Service - Valeria Perez
Reviewed 5 july, 2022
Valeria stood out as one of the exceptional members of the Dreams Cancun staff. Always smiling, always accommodating, always energetic. It made parts of my stay special. Valeria Perez represented Dreams Cancun well!
kahmalr
Good and refreshing
Reviewed 5 july, 2022
I like to congratulate the personal of El PATIO restaurant. GTE; Roman Balam, Hostess: jenifer and specially to Rodrigo Acosta, we really feel your effort to keep us comfortable. The hotel is in a middle of a buildings refurbish, It will be better if they close it and make it, the hotel needed it.
isaacPanther
Just okay.....
Reviewed 5 july, 2022
In full disclosure, this resort is undergoing a significant renovation in August. This is much needed and unfortunately, we were not aware or we would have probably stayed elsewhere. On the positive side - we found the food to be good with a nice variety with all the different restaurants. The location was nice and walking distance from some fun restaurants in Cancun. The beach was very clean - the chronic seagrass issue was there, but this hotel did the BEST job of keeping the beach clean. All of the surrounding resorts really struggled. The resort as a whole was clean - rooms, public spaces, etc. We had the BEST server is Jerson. He was awesome! Karina on the entertainment side was great too and brought a lot of energy and fun each day. On the negative side - our primary issue was the temperature. Yes, we are in Cancun and expect the heat. However, we did not expect having zero places to go to escape the heat and cool down. The lobby was sweltering - no open flow of air, no ceiling fans, no AC. Just unbearable. The restaurants claimed to be air conditioned but maybe a few degrees - again, we sat and ate dinner in dinner attire in the heat. The air was tolerable in the rooms but nothing like I have experienced at any other cancun resort. Also, the drinks are bad. Really bad sugary drink mixes (even my teenaged son struggled) and surprisingly, the only shots allowed were tequila shots. They arent allowed to make any other shots. Again, this was a first for us and not sure the reason, but it was odd. Lastly, there is ZERO to do at the resort after 9:00. Nothing - my teen and 20 year old were bored and disappointed by this for sure. In summary, the resort was just ok and not a place I would revisit with lots of other better choices nearby.
Stacy5825
Fabulous Birthday experience!
Reviewed 3 july, 2022
Staff was very accommodating and friendly. The Entertainment Team was great and filled with energy; thank you Karina, Jenny, Esther, and Luis for keeping us entertained. Others that deserve recognition are Misael and Tomas from the beach, thank you for keeping us hydrated and comfortable! Ismael from the World Cafe, thank you for taking care of us every morning! Delesma from Olios, thank you for your extraordinary service and taking pride on what you do!! Marisol, Alex, Juan, and Elias from the Security Team, I appreciate all you did to make my birthday extra special, you went above and beyond!! Although we had a marvelous time, there are other things that the hotel could do better: 1- The Entertainment Team need microphones by the pool so they are not yelling in order to be heard. 2- More activities during the day are needed as well as at night time. There were some nights that after 10:15 there was nothing to do unless you left the hotel and went to the clubs in the area. There used to be a club in the hotel and it was closed to make a restaurant, why? 3- During "Fusion Night" many of the other restaurants are closed, what if you don't want to attend the special event? 4-Extend the 9:15 nightly entertainment, many times it was over by the time people warmed up and started dancing. 5- I understand that this a family hotel, but there should be an adult only designated pool. 6- As part of the hotel renovations, an update to the cooling system is a MUST, especially in the lobby, beds and showers need to be changed as well, our shower was painted, and mattress was hard. I can't wait to see how the hotel looks after the reno. 7- The Magic show was less than impressive, and one of the Urban Show had a lot of technical difficulties, you could tell they were far from prepared. 8- All bartenders need more training, some, like Sergio and Misael were phenomenal, others, not so much.
Zamy1023
AMAZING!<3
Reviewed 3 july, 2022
This resort was amazing! Everyone we encountered was kind and more than happy to help make our vacation incredible. The entertainment team was our family favorite. They always stopped by to say hi and called us all by name, making us feel very special and included. Karina and Ester were by far the ones who got us excited and pumped up. We are so thankful for this experience and our family would HIGHLY recommend it to other families.
36brittanye