Fiesta Americana Condesa Cancún All Inclusive

Starting at

$ 520

TripAdvisor Review

Based on 13954 review

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Situated on a long stretch of beach ideal for sunbathing and swimming, this comfortable hotel built in traditional Mexican architecture offers amazing views of the Caribbean Sea and Nichupte Lagoon. There are public transportation links only 50 m from the hotel. In the vicinity, there is a plethora ...

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Property Info

Situated on a long stretch of beach ideal for sunbathing and swimming, this comfortable hotel built in traditional Mexican architecture offers amazing views of the Caribbean Sea and Nichupte Lagoon. There are public transportation links only 50 m from the hotel. In the vicinity, there is a plethora of shops, restaurants, bars, pubs, cafés and a bustling nightlife. The airport is 15 km away, Playa del Carmen is 65 km away, whilst the Riviera Maya is 95 km from the hotel. We are advised by the ABC Medical Center in the prevention, hygiene, and disinfection protocols of our facilities. Upon check...

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Check-in starts at: 15:00

Check-out ends at: 12:00

Property Amenities

Reception services
Concierge

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    9925

  • Very Good

    2753

  • Good

    776

  • Reasonable

    276

  • Bad

    224

Travelers profile
  • Business

    423

  • Couples

    4198

  • Solo travel

    135

  • Family

    5682

  • Friends getaway

    1781

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Variable room quality, good food, lots of kid stuff

Reviewed 6 december, 2021

This is an update to a previous review. We are a family of four with a 4 year old and an 8 month old who have been to multiple hotels in the area. Our initial room was not in great shape, despite it being upgraded via Costco travel. The doors were stuck, the locks did not work, the furniture was worn, some electrical sockets were dead and the place had a clogged air filter with a moldy smell. We were moved after one night and the room was, indeed, much nicer. So, make sure to check the locks and functioning of your room before settling in. The staff seemed to truly try to find solutions and a room that would work for us. The property itself is in good shape and the food is great. The alcohol selection is just simply okay. Do not expect a cocktail list or medium to high end selections unless you pay more. The pirate ship outdoors and kids club are a huge draw and seem great so far!!

Sprinklers7

AMAZING!

Reviewed 4 december, 2021

This is our second time dining at “Rosato” at Fiesta Americana Condesa, and every time is amazing. We were greeted by a friendly hostess, Elen, who sat us immediately. The food was DELICIOUS. Our waiter today was Francisco, and he was incredible. Super sweet, caring, and attentive. My boyfriend wasn’t feeling well from the night before, so he made sure he had a great time. He brought out a drink he made for him, a nice appetizer off the menu, and a delicious dessert. He quickly took care of our table, as soon as we took the last bite, he cleaned our plates, and brought the next dish. He kept our drinks replenished, and made sure the table remained clean and tidy. Amazing service. The chef working tonight was Mario, and everything tasted amazing. We travel a lot, and try a lot of different restaurants; this didn’t taste like “hotel food”, it tasted like an authentic Italian restaurant. This restaurant does not disappoint; I HIGHLY recommend trying it!

lizbW5617PL

Awesome Experience

Reviewed 2 december, 2021

We just returned from an absolutely fantastic stay at the Fiesta Americana Condesa Cancun! From the beginning of our trip to the end, everything was superb. When we first checked in, we expected to be guided to our garden view room. However, Mario upgraded us, first to a partial ocean view room (which had beautiful views) and then to an oceanfront room. Thank you, Mario for making our trip memorable! The following employees went above and beyond and really made our trip incredibly enjoyable: first, Gabriel Toledo (who goes by "Angel"). Throughout our stay, Angel made sure that we were taken care of even when we never made a request. This hotel is fortunate to have Angel among its employees and I hope that he is rewarded for his unwavering kindness and attention to detail. Jairo was another employee who made our stay enjoyable with his great energy and enthusiasm. Thank you, Ivan for offering to help us with our luggage when we switched rooms even though we were in the process of taking the luggage ourselves. Also, big thanks to Isaias, who did an awesome job cleaning our oceanfront room on a daily basis. We also had the pleasure of meeting Grace, and enjoyed our chats with her as we passed through the lobby. Overall, I was so impressed with the service and cleanliness of the property. I am a VERY picky traveler and can find fault with any hotel I stay at, but here, with this property, I could find none. Thanks for a WONDERFUL experience -- we will be back!

Devika S

Great Experience!

Reviewed 1 december, 2021

I have stayed at this hotel a few times and it never disappoints. The food is excellent, especially the fish tacos. The staff is friendly and always accommodating. The hotel is very clean and safety protocols were in place.

Cynthia Z

Edwuar Poot the bartender!

Reviewed 1 december, 2021

Catch this man on a slow day and ask to taste test for him! His drinks are always delicious and his wit and smile are pretty good too! He, Henry Sosa, Salvador Pacheco Duarte, Fernanda & Misael are just some of the many reasons we keep coming back! 15 years and counting!

MegFulwiler