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TripAdvisor Review
Based on 15218 review
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Hard Rock Resort Cancun knows no limits, we took all the awesome of Rock & Roll and made it a vacation that has to be experienced to be believed. That means access to unbelievable All Inclusive amenities like experiential dining at 9 world-class restaurants, never-ending cocktails, legendary enterta...
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Hard Rock Resort Cancun knows no limits, we took all the awesome of Rock & Roll and made it a vacation that has to be experienced to be believed. That means access to unbelievable All Inclusive amenities like experiential dining at 9 world-class restaurants, never-ending cocktails, legendary entertainment, and top-shelf everything across the board. It’s All Day. All Night. All Included, baby.
Check-out ends at: 12:00
TripAdvisor
Excellent
11070
Very Good
2470
Good
938
Reasonable
383
Bad
358
Business
471
Couples
4936
Solo travel
172
Family
5993
Friends getaway
2282
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Reviewed 16 September, 2021
Had a wonderful time and had to mention the great service from Ruben,Mishy and Carlos Catzin from the restaurant.They provided excellent, professional and extraordinary service which needs to be recognized
elenagM3631VI
Reviewed 15 September, 2021
Everything was clean, organized, and everyone was extremely friendly. Karen Martinez at Frieda was exceptional in ensuring we had a great experience at breakfast on our last morning. The pool was amazing, beach was super clean, and obviously the drinks were delicious!
SaraMcConnell2003
Reviewed 15 September, 2021
Had a wonderful time! I would like to say thank to the staff. Jessie and Alex our mayadornos Tony who helped us at the pool Blanca our waitress at the pool Miguel from security went out of his way to show us turtles on the beach. Only reason I'm not leaving 5 stars is due to inconsistent regulations of covid. Bars close at 11 sharp. Can't order alcohol to the room. Despite being an all inclusive resort. I've noticed several ammenteties to guests being cutback. (I've been coming since 2014). Nothing to due with staff. Hotel management only.
Voyager593221
Reviewed 14 September, 2021
Absolutely love this hotel. The food, the drinks, the staff and entertainment are all amazing. I've been to many hotels in Mexico but this is the only 1 I've been to where top shelf alcohol is included. I'll definitely be coming back.
tiannat821
Reviewed 14 September, 2021
This hotel and the entertainment was awesome, the rooms and the property was beautiful with friendly staff members and delicious foods at the restaurant's. Going back one day soon and you should too and take the kids with you.
BaisdensHealthzone