Hard Rock Hotel Cancun

TripAdvisor Review

Based on 15743 review

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Hard Rock Resort Cancun knows no limits, we took all the awesome of Rock & Roll and made it a vacation that has to be experienced to be believed. That means access to unbelievable All Inclusive amenities like experiential dining at 9 world-class restaurants, never-ending cocktails, legendary enterta...

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Availability

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Diamond Ocean View King

430 sq. Ft. | View: To the sea and the best places. Maximum occupancy: 2 guests. * Exclusive adult category We will give you excitement. Sta...

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Cancellation Policy

Amenities in this room:

Max 2 adults

by 3 years

Immediate booking

Deluxe Lagoon View - King bed

430 sq. ft. View: To the lagoon Maximum occupancy in a room with a king size bed: 2 people plus 1 child from 0 to 12 years old. Live like a ...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 3 years

Immediate booking

Deluxe Ocean View King

430 sq. ft. | View: to the sea. Maximum occupancy in the room with a king-size bed: 2 people plus 1 child from 0 to 12 years old. We really ...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 3 years

Immediate booking

Rock Royalty Ocean View King with Personal Assista

430 sq. ft. | Sea view. Maximum occupancy 2 adults. / Area: 39.99 m2 Welcome to Hard Rock Royalty. Take off your shoes and get ready to rela...

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Cancellation Policy

Amenities in this room:

Max 2 adults

by 3 years

Immediate booking

Deluxe Lagoon View - Double bed

430 sq. ft. View: To the lagoon Maximum occupancy in a room with two matrimonial beds: 4 people plus 1 child under 3 years in a cot. / I liv...

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Cancellation Policy

Amenities in this room:

Max 4 adults

Max 3 children -

by 3 years

Immediate booking

Deluxe Ocean View Double

430 sq. ft. | View: to the sea. Maximum occupancy in a room with two Matrimonial beds: 4 people plus 1 child under 3 years in a cot. We real...

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Cancellation Policy

Amenities in this room:

Max 4 adults

Max 3 children -

by 3 years

Immediate booking

Deluxe Family Lagoon View (2 Bdr)

860 sq. ft. | View: Towards the Lagoon. Maximum occupancy: 6 people, including children from 4 to 17 years old and children from 0 to 3 year...

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Cancellation Policy

Amenities in this room:

Max 6 adults

Max 5 children -

by 3 years

Immediate booking

Rock Suite Ocean View (2Bdr) with Personal Assista

1,065 Sq. Ft. | Views: To the sea and / or Lagoon (some rooms have both views). Maximum occupancy: 6 guests, including children and babies -...

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Cancellation Policy

Amenities in this room:

Max 6 adults

Max 5 children -

by 3 years

Immediate booking

Deluxe Pure® Wellness King

430 sq. Ft. | Overlooking the Lagoon. Maximum occupancy per room with king size beds: 2 people, plus a baby under three years old in a cot. ...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 3 years

Immediate booking

Deluxe Room King

430 sq.m. ft. | View: To the hotel. No type of bed guarantee. This category does not include any type of oceanfront room. Maximum occupancy ...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 3 years

Immediate booking

Rock Suite Platinum one bedroom

This suite has the best to enjoy, a bedroom with a king size bed and a living and dining area so your stay is not lacking. For a limited tim...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 2 children -

by 3 years

Immediate booking

Deluxe Pure® Wellness Double

430 sq. Ft. | View: View to the Lagoon. Maximum occupancy per room with double beds: 4 people, plus 1 baby under three years of age in a cot...

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Cancellation Policy

Amenities in this room:

Max 4 adults

Max 3 children -

by 3 years

Immediate booking

Deluxe Room Double

430 sq.m. ft. | View: To the hotel. No type of bed guarantee. This category does not include any type of oceanfront room. Maximum occupancy ...

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Cancellation Policy

Amenities in this room:

Max 4 adults

Max 3 children -

by 3 years

Immediate booking

Property Info

Hard Rock Resort Cancun knows no limits, we took all the awesome of Rock & Roll and made it a vacation that has to be experienced to be believed. That means access to unbelievable All Inclusive amenities like experiential dining at 9 world-class restaurants, never-ending cocktails, legendary entertainment, and top-shelf everything across the board. It’s All Day. All Night. All Included, baby.

Check-in starts at: 15:00

Check-out ends at: 12:00

Property Amenities

Accommodation
24-hour room service
TV
Activities
Water sports
Food & Beverage
Buffet Restaurant24-hour room servicerestaurant
Family entertainment and services
Coffee/Tea Maker
Transport options
Online check-in
Wellness facilities
BarSpa

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    11484

  • Very Good

    2510

  • Good

    957

  • Reasonable

    406

  • Bad

    386

Travelers profile
  • Business

    492

  • Couples

    5065

  • Solo travel

    175

  • Family

    6226

  • Friends getaway

    2372

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Ciao hard rock

Reviewed 19 january, 2022

Toda la comida muy rica. El servicio excelente por parte de Carlos Cesar y betito cordoba muy amables y amigables. All the food was excellent including the service from Carlos Cesar and betito cordoba they’re so kind and friendly. Highly recommend:)

arianav295

WILBERT POOL GUY IS AMAZING!

Reviewed 18 january, 2022

WILBERT POOL GUY ROCK ROYALTY 5 STARS!!! What an amazing man, has really made our holiday what it is!! We are still here now but needed to break off the holiday fun to say how amazing he is!! The resort would not be the same without his character snd enthusiasm to his job! He cannot do enough for his guests all with a huge smile! He makes the resort what it is and oozes the hard rock hotel motto - TAKE TIME TO BE KIND! His compassion and care has definitely made our stay better!

maddie1945

Ms Dawson

Reviewed 18 january, 2022

Restaurant zin: Alex y Santos, excellent experience, staff member were very kind and attentive. Recommend!!! Room had a beautiful view, and was cleaned every day. Pool area, staff were constantly checking on us.

taniadU9802ZQ

Our visit to frida’s restaurant at the Hard Rock Hotela me resort in Cancun!

Reviewed 17 january, 2022

We celebrated our anniversary at Friday’s restaurant at the Hard Rock resort in Cancun, Mexico. We were treated with such excellence by our servers and our chef Marlon presented us with a most delightful surprise entree. A tower of all kind of yummy and delicious surf and turf plate with skirt steak, chicken breast, scallops, shrimp, salmon, mussels. All looking beautiful on a bed of mashed potatoes!!! Excellent!!! Highly recommend! Muchas gracias chef Marlon and our servers Barrientos and Jose!

ranam651

Last minute getaway

Reviewed 17 january, 2022

We booked 4 days in advance and had the best time. We paid for the rock royalty upgrade and had the personal assistant which was very nice to help with planning and reservations, but even without, the service was exceptional. Dinner at Frida, the Mexican restaurant, was our favorite and exceptionally delicious. Great drinks, phenomenal and attentive staff. Highly recommend.

Windrider19